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Woodwind and Brasswind Reviews - 1,945 Review - /10

Woodwind and Brasswind offers a wide selection of fine musical instruments.
Circle of Excellence - Woodwind and Brasswind

2023
Winner

Circle of
Excellence

10 years

Woodwind and Brasswind Rating

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Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

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Design of Site

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Satisfaction With Checkout

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Product Selection

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Clarity of Product Information

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Charges Stated Clearly

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Prices Relative to Other Online Retailers

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Shipping Charges

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Variety of Shipping Options

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On-Time Delivery

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Order Tracking

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

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Product Availability

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Returns Process

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Recent Reviews for Woodwind and Brasswind

Showing 441 - 460 of 1,945

BoydsBrass

Site Experience Feedback

Mar 14, 2024

Good experience. I liked the cupón code on the site.

Britt0065

Site Experience Feedback

Mar 14, 2024

My overall interaction with Woodwind and Brasswind was pretty good.

Gborn

Site Experience Feedback

Mar 14, 2024

It was pretty easy finding reeds for my son’s sax. Only issue not entirely clear is if it took my points to get discount & complete the purchase. It wasn’t clear on the bottom of the page

Macsax

Site Experience Feedback

Mar 14, 2024

website is always great and easy to use.

Seasoned Sax player

Site Experience Feedback

Mar 14, 2024

The website works fine.

SK

Site Experience Feedback

Mar 08, 2024

I'm an elementary music teacher and your price on Lyons soprano recorders is the best around. I order a bunch every year. Thank you for keeping the price very reasonable.


Post-Delivery Feedback

Mar 14, 2024

WWBW has the perfect selection and price on Lyons soprano recorders. I've ordered them for years.

Online Shopper

Site Experience Feedback

Mar 13, 2024

Good -easy to navigate

dpsychs

Site Experience Feedback

Feb 29, 2024

nice to find the item I was looking for. Used points from last purchase to offset the cost, but the summary page wasn't clear about that.

Bobby "G"

Site Experience Feedback

Mar 04, 2024

Very well pleased with your website. You had the guitar case that I was looking for. The price was one of the most reasonable that I found.


Post-Delivery Feedback

Mar 13, 2024

My most recent experience with Woodwind and Brasswind was great. They had what I was looking for and the price was very reasonable. I would recommend this company to anyone.

Online Shopper

Site Experience Feedback

Mar 04, 2024

it was, good

Ross

Site Experience Feedback

Mar 13, 2024

Great, efficient, and clear.

Chuck

Site Experience Feedback

Mar 13, 2024

I always like to purchase my saxophone Reed from Woodwind&Brasswind. I like the quality, the delivery speed. And they sometimes have the discount.

Bcldiva95

Site Experience Feedback

Mar 13, 2024

it was very difficult to logon today. I am an educator and also I purchase as a private person. When I looked for my education account, it wiped my personal one. I just didn't have time to waste with this today.

Geoff

Site Experience Feedback

Mar 13, 2024

Wonderful company overall

Online Shopper

Post-Delivery Feedback

Mar 13, 2024

Ordered two of the same item. One was good, the other was not. There was a delay in delivery (not wwbw fault; postal distribution center issue). Not particularly well packaged, just a plastic mailer bag; items could have easily been broken. Tried to ask customer service through chat feature about other shipping carrier options; first attempt page and browser locked up after an unhelpful response and before I could ask another question, when I logged back in to ask my second question it was ignored by the second rep. I found the answer through FAQ section, which is that wwbw only uses USPS to ship, and our regional USPS distribution center is having major problems right now, so there is no option to get items delivered by UPS or FedEx. Past experiences with this retailer have been good, except it never looks like redeemed reward points are applied (and the corresponding discount received) on the purchase on any of the checkout pages.

bill

Site Experience Feedback

Mar 13, 2024

No problems. Everything went well.

Jokadir

Site Experience Feedback

Feb 24, 2024

Fully satisfied in every aspect


Post-Delivery Feedback

Mar 13, 2024

Am a long time customer and completely satisfied in every respect with product and customer service.

Lisa N

Site Experience Feedback

Mar 13, 2024

I always order from woodwind and Brasswind. I’m a clarinet player and an elementary band teacher. This company has the best selection and prices!

None

Site Experience Feedback

Mar 13, 2024

Great

Mae

Site Experience Feedback

Feb 28, 2024

Good


Post-Delivery Feedback

Mar 12, 2024

Good product, good service!