Woodwind and Brasswind Reviews - 1,945 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
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Product Selection | Not yet rated |
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
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Product Selection
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Clarity of Product Information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
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Shipping Charges
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Variety of Shipping Options
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On-Time Delivery
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Order Tracking
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
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Returns Process
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Recent Reviews for Woodwind and Brasswind
Showing 441 - 460 of 1,945
BoydsBrass
Site Experience Feedback
Mar 14, 2024
Good experience. I liked the cupón code on the site.
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Britt0065
Site Experience Feedback
Mar 14, 2024
My overall interaction with Woodwind and Brasswind was pretty good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Gborn
Site Experience Feedback
Mar 14, 2024
It was pretty easy finding reeds for my son’s sax. Only issue not entirely clear is if it took my points to get discount & complete the purchase. It wasn’t clear on the bottom of the page
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Macsax
Site Experience Feedback
Mar 14, 2024
website is always great and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Seasoned Sax player
Site Experience Feedback
Mar 14, 2024
The website works fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SK
Site Experience Feedback
Mar 08, 2024
I'm an elementary music teacher and your price on Lyons soprano recorders is the best around. I order a bunch every year. Thank you for keeping the price very reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SK
Post-Delivery Feedback
Mar 14, 2024
WWBW has the perfect selection and price on Lyons soprano recorders. I've ordered them for years.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 13, 2024
Good -easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dpsychs
Site Experience Feedback
Feb 29, 2024
nice to find the item I was looking for. Used points from last purchase to offset the cost, but the summary page wasn't clear about that.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bobby "G"
Site Experience Feedback
Mar 04, 2024
Very well pleased with your website. You had the guitar case that I was looking for. The price was one of the most reasonable that I found.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bobby "G"
Post-Delivery Feedback
Mar 13, 2024
My most recent experience with Woodwind and Brasswind was great. They had what I was looking for and the price was very reasonable. I would recommend this company to anyone.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 04, 2024
it was, good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ross
Site Experience Feedback
Mar 13, 2024
Great, efficient, and clear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chuck
Site Experience Feedback
Mar 13, 2024
I always like to purchase my saxophone Reed from Woodwind&Brasswind. I like the quality, the delivery speed. And they sometimes have the discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bcldiva95
Site Experience Feedback
Mar 13, 2024
it was very difficult to logon today. I am an educator and also I purchase as a private person. When I looked for my education account, it wiped my personal one. I just didn't have time to waste with this today.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Geoff
Site Experience Feedback
Mar 13, 2024
Wonderful company overall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 13, 2024
Ordered two of the same item. One was good, the other was not. There was a delay in delivery (not wwbw fault; postal distribution center issue). Not particularly well packaged, just a plastic mailer bag; items could have easily been broken. Tried to ask customer service through chat feature about other shipping carrier options; first attempt page and browser locked up after an unhelpful response and before I could ask another question, when I logged back in to ask my second question it was ignored by the second rep. I found the answer through FAQ section, which is that wwbw only uses USPS to ship, and our regional USPS distribution center is having major problems right now, so there is no option to get items delivered by UPS or FedEx. Past experiences with this retailer have been good, except it never looks like redeemed reward points are applied (and the corresponding discount received) on the purchase on any of the checkout pages.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 4
- Customer Support: 3
- Full ratings for this review »
bill
Site Experience Feedback
Mar 13, 2024
No problems. Everything went well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jokadir
Site Experience Feedback
Feb 24, 2024
Fully satisfied in every aspect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jokadir
Post-Delivery Feedback
Mar 13, 2024
Am a long time customer and completely satisfied in every respect with product and customer service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lisa N
Site Experience Feedback
Mar 13, 2024
I always order from woodwind and Brasswind. I’m a clarinet player and an elementary band teacher. This company has the best selection and prices!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
None
Site Experience Feedback
Mar 13, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Mae
Site Experience Feedback
Feb 28, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mae
Post-Delivery Feedback
Mar 12, 2024
Good product, good service!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »