Woodwind and Brasswind Reviews - 1,945 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Woodwind and Brasswind
Showing 421 - 440 of 1,945
Erin
Post-Delivery Feedback
Mar 16, 2024
I was looking for a new clarinet case that wasn't a backpack, wasn't overly expensive, and I wanted it in black. I didn't look through the website much so I'm not sure what else there is but I am happy with my purchase.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Javier
Site Experience Feedback
Mar 16, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ignatius
Site Experience Feedback
Mar 16, 2024
Woodwind & Brasswind have a misleading promotion of 15% off for orders over $99.00. I made a purchase of $124.50 and the discount was NOT applied, because some of the items in my order did not qualify for the discount. I was not told which products in my order did NOT qualify for the discount, so it was misleading.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 16, 2024
Very easy to find product and order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pop
Site Experience Feedback
Mar 16, 2024
Nice site.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Dr.Love
Site Experience Feedback
Mar 16, 2024
It's all good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CF
Site Experience Feedback
Mar 16, 2024
God
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 16, 2024
It was a simple order of valve oil and a cleaning brush. You should always tighten the cap on the oil bottles and place in a bag so the oil does not leak all over the box and other products.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Bola
Site Experience Feedback
Mar 16, 2024
It was an overall easy website to navigate and provided lots of information on what I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
PitPlayer
Post-Delivery Feedback
Mar 16, 2024
Whenever I need a couple of new bassoon reeds, I go to wwbw and order the same brand and strength I've been using for a few years. They are consistently dependable and always play right out of the box.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kody
Site Experience Feedback
Mar 16, 2024
I always love purchasing from WWBW
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 16, 2024
I found what
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CTI SOUND
Site Experience Feedback
Mar 16, 2024
EASY TO NAVIGATE WEBSITE LOOK FORWARD TO FUTURE BUSINESS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jaden
Site Experience Feedback
Mar 15, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Jack’s gift
Site Experience Feedback
Mar 15, 2024
Very navigable. Good selection.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Chacha0349
Site Experience Feedback
Mar 15, 2024
I knew what i was searching for and it was ez
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pez
Post-Delivery Feedback
Mar 15, 2024
Great selection most things in stock
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jim
Site Experience Feedback
Feb 21, 2024
Easy to use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim
Post-Delivery Feedback
Mar 15, 2024
Received on time and in perfect working order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tenor29
Site Experience Feedback
Mar 15, 2024
I wish fibracell was as consistent as they used to be
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Navin C
Site Experience Feedback
Mar 07, 2024
Very good .. easy to order!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Navin C
Post-Delivery Feedback
Mar 15, 2024
It was easy to order and shipment came on time. Overall a very good experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »