The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 761 - 780 of 40,169
Navarr084
Site Experience Feedback
Nov 23, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Jules
Site Experience Feedback
Nov 23, 2024
Everything was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Arty
Site Experience Feedback
Nov 23, 2024
Fast , easy checkout, website easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kpope
Site Experience Feedback
Nov 23, 2024
Great interaction
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Blanca
Site Experience Feedback
Nov 23, 2024
My purchase today is for my dear friend that has cancer, I’ve heard wonders about Reishi and Turkey tail mushroom supplements, I hope they help her feel better. The website was very intuitive and easy to use on placing my order, I’m very pleased with my experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
A.N
Site Experience Feedback
Nov 23, 2024
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kevin
Site Experience Feedback
Nov 23, 2024
Easy experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Cfuller92
Site Experience Feedback
Nov 23, 2024
I wish Bumstead’s products were in stock more often but I know they’re good. They stay sold out of certain flavors which is a bummer for me.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
King1247
Site Experience Feedback
Nov 23, 2024
Difficult to find clearance items, easier before
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Simo
Site Experience Feedback
Nov 23, 2024
I had a descent experience with vitamin shoppe, I wish they had more available products at the stores instead of having it shipped!!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Baz
Site Experience Feedback
Nov 23, 2024
I was looking for a specific product and I found it easily and at that at a very good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LED88
Site Experience Feedback
Nov 23, 2024
Great. Will order again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NaturGurl
Site Experience Feedback
Nov 23, 2024
The original homeopathy I wanted was out of stock and unavailable to ship. Luckily there were other options I hope are just as good. I haven’t tried any for this need, but others have worked great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
specialk
Site Experience Feedback
Nov 23, 2024
All of the order information was easily available from my previous order. The promotional discount using "thanks24" was easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Layla
Site Experience Feedback
Nov 23, 2024
Ordering was easy as always, but I had a little trouble entering my new account number. I have been buying from Vitamin store over 40 years. Message
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JJG
Site Experience Feedback
Nov 23, 2024
I appreciated the black friday sale with the 20% off and free shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anna
Site Experience Feedback
Nov 23, 2024
Simple and fast checkouts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Srm254
Site Experience Feedback
Nov 23, 2024
It was find nothing crazy awesome home page was weird
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Glimmer Finch
Site Experience Feedback
Nov 23, 2024
Too many post-purchase offers.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Turk
Site Experience Feedback
Nov 23, 2024
Always a great experience either online or especially in store in west palm beach okeechobee blvd. Great staff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »