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The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10

Nov 28, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 761 - 780 of 40,169

Navarr084

Site Experience Feedback

Nov 23, 2024

Very good

Jules

Site Experience Feedback

Nov 23, 2024

Everything was good

Arty

Site Experience Feedback

Nov 23, 2024

Fast , easy checkout, website easy to navigate

Kpope

Site Experience Feedback

Nov 23, 2024

Great interaction

Blanca

Site Experience Feedback

Nov 23, 2024

My purchase today is for my dear friend that has cancer, I’ve heard wonders about Reishi and Turkey tail mushroom supplements, I hope they help her feel better. The website was very intuitive and easy to use on placing my order, I’m very pleased with my experience.

A.N

Site Experience Feedback

Nov 23, 2024

Easy to order

Kevin

Site Experience Feedback

Nov 23, 2024

Easy experience

Cfuller92

Site Experience Feedback

Nov 23, 2024

I wish Bumstead’s products were in stock more often but I know they’re good. They stay sold out of certain flavors which is a bummer for me.

King1247

Site Experience Feedback

Nov 23, 2024

Difficult to find clearance items, easier before

Simo

Site Experience Feedback

Nov 23, 2024

I had a descent experience with vitamin shoppe, I wish they had more available products at the stores instead of having it shipped!!

Baz

Site Experience Feedback

Nov 23, 2024

I was looking for a specific product and I found it easily and at that at a very good price

LED88

Site Experience Feedback

Nov 23, 2024

Great. Will order again.

NaturGurl

Site Experience Feedback

Nov 23, 2024

The original homeopathy I wanted was out of stock and unavailable to ship. Luckily there were other options I hope are just as good. I haven’t tried any for this need, but others have worked great.

specialk

Site Experience Feedback

Nov 23, 2024

All of the order information was easily available from my previous order. The promotional discount using "thanks24" was easy to use.

Layla

Site Experience Feedback

Nov 23, 2024

Ordering was easy as always, but I had a little trouble entering my new account number. I have been buying from Vitamin store over 40 years. Message

JJG

Site Experience Feedback

Nov 23, 2024

I appreciated the black friday sale with the 20% off and free shipping!

Anna

Site Experience Feedback

Nov 23, 2024

Simple and fast checkouts

Srm254

Site Experience Feedback

Nov 23, 2024

It was find nothing crazy awesome home page was weird

Glimmer Finch

Site Experience Feedback

Nov 23, 2024

Too many post-purchase offers.

Turk

Site Experience Feedback

Nov 23, 2024

Always a great experience either online or especially in store in west palm beach okeechobee blvd. Great staff