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The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10

Nov 28, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 741 - 760 of 40,169

Yaya

Site Experience Feedback

Nov 24, 2024

Great experience!

Pete

Site Experience Feedback

Nov 24, 2024

I love that there was a coupon for first time buyers, auto delivery and free shipping.

Ralg

Site Experience Feedback

Nov 24, 2024

Very easy to use Good black Friday sale

Chuck

Site Experience Feedback

Nov 07, 2024

Vitamins arrived on time


Post-Delivery Feedback

Nov 24, 2024

Tried to order from another company but they didn't sell it anymore and never did get my credit issued on my credit card. I was able to find and purchase this item from your company without any problem and got it as expected. I use this product a lot and would highly recommend this tp anyone needing to get more fiber in their system, also it has like a nutty taste and I put it in my steel cut oatmeal.

Wheatfre

Site Experience Feedback

Nov 11, 2024

Easy saw all the deals and codes very nice layout

Andi

Site Experience Feedback

Nov 24, 2024

Very easy to work with, found all products with ease!

Joan

Site Experience Feedback

Nov 24, 2024

Very easy to find what I was looking for

Jdawg519

Site Experience Feedback

Nov 03, 2024

Fair prices, nice 15% off discount for texting registration


Post-Delivery Feedback

Nov 24, 2024

Thanks!

None

Site Experience Feedback

Nov 24, 2024

I found my products easily and quickly.

Online Shopper

Site Experience Feedback

Nov 24, 2024

The website was easy to use. I ordered online to pick up in store before. It is easier for me.

Dena

Site Experience Feedback

Nov 24, 2024

Interaction was excellent easy to search what I was looking for great prices

Online Shopper

Site Experience Feedback

Nov 24, 2024

It was awesome

Bob

Site Experience Feedback

Nov 24, 2024

Very confusing online ad about a 50% sale plus 20% off which when you look only applied to full price items but you literally had to go hunt for the info. Very annoying.

Jyn

Site Experience Feedback

Nov 24, 2024

Easy to find what I need and what’s on sale.

D

Site Experience Feedback

Nov 24, 2024

Good

Jessica

Site Experience Feedback

Nov 24, 2024

Everything went perfectly without any hitches. The entire experience was seamless, and the additional bonus coupled with the extra coupon was an excellent surprise that added great value!

Online Shopper

Site Experience Feedback

Nov 23, 2024

Very easy and convenient!

tish

Site Experience Feedback

Nov 23, 2024

It was a good experience it was my first time ordering from vitamin shop

Bert

Site Experience Feedback

Nov 23, 2024

100% satisfied

Chris

Site Experience Feedback

Nov 23, 2024

The overall checkout process was easy and the discounts made me want to shop here again!