Home > Health & Beauty > The Vitamin Shoppe

The Vitamin Shoppe Reviews - 40,048 Review - 9.4/10

Nov 28, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 701 - 720 of 40,048

Sal

Site Experience Feedback

Nov 23, 2024

The website is easy to follow, and the categorization of the products makes it easier to find supplements that align with my health and fitness goals.

Stuart

Site Experience Feedback

Nov 23, 2024

Always a great experience with my online orders.

MannieC

Site Experience Feedback

Nov 23, 2024

Great selection and excellent shipping! Very happy with my purchases

You are what you eat

Site Experience Feedback

Nov 23, 2024

I did not experience any issues online when placing my order today. Actually, the email came just in time since I was going to be heading to the shop on Monday.

Jdub

Site Experience Feedback

Nov 23, 2024

All good

SwoleDre

Site Experience Feedback

Nov 23, 2024

Easy to navigate. Great sale prices. Easy checkout. A1

Jocko

Site Experience Feedback

Nov 23, 2024

All good

Jhonny

Site Experience Feedback

Nov 23, 2024

Good

Evillynn

Site Experience Feedback

Nov 23, 2024

Amazing sale and great selection of flavors and brands.

The Miner 49er

Site Experience Feedback

Nov 23, 2024

The website is fast and organized, I enjoy the color combination of the Blue on white. On to the products I would like there to be more feedback from other customers as to why or why not to buy this product

Online Shopper

Site Experience Feedback

Nov 23, 2024

Great!

Noah

Site Experience Feedback

Nov 23, 2024

Very easy to use the website to find the exact products I was looking for. Plus, there are always great deals going on!

Sam

Site Experience Feedback

Nov 23, 2024

Slow order placement and glitches

Ereck

Site Experience Feedback

Nov 23, 2024

Not a complicated way to buy things here.

Billvas

Site Experience Feedback

Nov 23, 2024

Good verity and better discounts online for store pickup.

Moose

Site Experience Feedback

Nov 23, 2024

The Vitamin Shoppe is second to none! From their product quality to customer service, it’s all exceptional!

Unknown

Site Experience Feedback

Nov 23, 2024

Good, no problems

Rob

Site Experience Feedback

Nov 23, 2024

Easy to find my product and easy to order

Kizra

Site Experience Feedback

Nov 23, 2024

Pleasantly surprised to find the energy drink I was looking for and noticed the discount on the website, so decided to do in store pickup.

Joybug

Site Experience Feedback

Nov 23, 2024

Online was pretty easy. I had ordered a protein powder shake but didn't agree with me. I took back to store for refund but when I left, later I realized didn't give me back full amount. It was $2.53 short. The woman at store didn't know why either. It wasn't even the tax. She gave it to me in cash.