The Vitamin Shoppe Reviews - 40,377 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 681 - 700 of 40,377
Aiza
Site Experience Feedback
Nov 23, 2024
I really like the availability of vitamins and price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brianna N
Site Experience Feedback
Nov 23, 2024
Sometimes depending how I'm searching I can't narrow from low to high or vice versus. There is always out of stock options that pull up as well on my list. It catches my eye and when I click to add all of a sudden it's out of stock. So take that off the search list
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Unicorn
Site Experience Feedback
Nov 23, 2024
Navigating check out was a pain and waste of time. they automatically checked pick up at store when I wanted shipping and could not find that option when I went to check out. Had to re-do order several times to be sure all items were shopped. Need a better Edit option at check out to make this change. Or state it more clearly when in ordering mode.
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: 2
- Full ratings for this review »
Sondabiid
Site Experience Feedback
Nov 23, 2024
Good selection , great prices . Always a sale going on
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Annon
Site Experience Feedback
Nov 23, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kgrande
Site Experience Feedback
Nov 23, 2024
Every thing went great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sue
Site Experience Feedback
Nov 23, 2024
Everything was great except for lack of a product I need. Love the 20% off
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
DL
Site Experience Feedback
Nov 23, 2024
Very nice on line experience
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Sal
Site Experience Feedback
Nov 23, 2024
The website is easy to follow, and the categorization of the products makes it easier to find supplements that align with my health and fitness goals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stuart
Site Experience Feedback
Nov 23, 2024
Always a great experience with my online orders.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MannieC
Site Experience Feedback
Nov 23, 2024
Great selection and excellent shipping! Very happy with my purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
You are what you eat
Site Experience Feedback
Nov 23, 2024
I did not experience any issues online when placing my order today. Actually, the email came just in time since I was going to be heading to the shop on Monday.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jdub
Site Experience Feedback
Nov 23, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SwoleDre
Site Experience Feedback
Nov 23, 2024
Easy to navigate. Great sale prices. Easy checkout. A1
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jocko
Site Experience Feedback
Nov 23, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jhonny
Site Experience Feedback
Nov 23, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Evillynn
Site Experience Feedback
Nov 23, 2024
Amazing sale and great selection of flavors and brands.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The Miner 49er
Site Experience Feedback
Nov 23, 2024
The website is fast and organized, I enjoy the color combination of the Blue on white. On to the products I would like there to be more feedback from other customers as to why or why not to buy this product
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Noah
Site Experience Feedback
Nov 23, 2024
Very easy to use the website to find the exact products I was looking for. Plus, there are always great deals going on!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »