The Vitamin Shoppe Reviews - 40,377 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 341 - 360 of 40,377
Jess
Site Experience Feedback
Nov 25, 2024
Overall easy to use the website & i had no trouble shopping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SN
Site Experience Feedback
Nov 25, 2024
Easy and fast checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
chasè
Site Experience Feedback
Nov 25, 2024
No complaints. Ever since the first time i shopped at Vitamine Shoppe i knew i would be a life customer. much better experience overall than other places (GNC). The product i purchased today was because i follow the creature on instagram, and i support his vision. Plus, i needed a new pre workout. My favorite pre workout (what i normally order) it the "Altered Savage" and it's my personal favorite.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lifestar
Site Experience Feedback
Nov 25, 2024
Website seems complete- comprible to shopping at one of your stores. Also, it is very organized.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sean
Site Experience Feedback
Nov 25, 2024
My experience was good. I found everything I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
"The Danimal"
Site Experience Feedback
Nov 25, 2024
I love the sales, and always look forward to heading to the store for drink specials too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NA
Site Experience Feedback
Nov 25, 2024
Deals clearly labeled and helped me get to the product that I needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
No
Site Experience Feedback
Nov 25, 2024
It was fine.
- Overall Rating: 6
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- Full ratings for this review »
Abeer
Site Experience Feedback
Nov 25, 2024
Great, had stock of what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
vicki
Site Experience Feedback
Nov 25, 2024
bot easy to order what you want
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ramgirl
Site Experience Feedback
Nov 25, 2024
the ease of searching through website and checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jon
Site Experience Feedback
Nov 25, 2024
The website is mobile friendly and easy to navigate. Better than most websites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Satisfied Customer
Site Experience Feedback
Nov 25, 2024
It was easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Art P.
Site Experience Feedback
Nov 25, 2024
Easy to navigate. Great product selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dew
Site Experience Feedback
Nov 25, 2024
I love going into your stores. Your Sales Associates are outstanding, knowledgeable, and personable at the Monroes St. Store in Toledo
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
N/A
Site Experience Feedback
Nov 25, 2024
Professional and trusted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DavidRegnerus
Site Experience Feedback
Nov 25, 2024
Great and intuitive
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Rena
Site Experience Feedback
Nov 25, 2024
Streamlined, easy to use. Happy with the discounts available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Nov 25, 2024
Good, although it can be weird navigating pick up in store through instagram link
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Ease of checkout is what makes the shopping experience great. I get a discount emailed to me, go to the site and in 2 minutes the order is processes. Free shipping to home is also great. I usually pick up but sometimes can't.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »