Uncommon Goods Reviews - 352 Reviews - 9.5/10
2022
Winner
Circle of
Excellence
14 years
Uncommon Goods Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 10.0 /10 |
9.5out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 79% |
Neutral | 18% | 20% |
Negative | 1% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
7.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Uncommon Goods
Showing 121 - 140 of 352
Online Shopper
Site Experience Feedback
Jun 22, 2024
Site was slow. Trouble loading cart and perk trial. Took multiple attempts for items to load into cart. Customization info did not show to review for accuracy despite several attempts.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Uncommon Goods
Hello! We're so sorry to hear that our website's speed was not up to par and we appreciate the feedback! Our team is actively working to make the website quicker and if you are continuing to experience issues, we advise that you c...
Read full response »Fussvillesue
Site Experience Feedback
Jun 20, 2024
I go to Uncommon Goods whenever Iam looking for more unusual gifts - and virtually always find something.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cinnamonpizza8
Site Experience Feedback
Jun 19, 2024
I love the cute and sustainable/handmade products. It was easy to pick out a gift for my sister.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ali B.
Site Experience Feedback
May 17, 2024
I had a terrific experience. The selection of products was extensive and unique, the prices were reasonable, and the website was easy to use and navigate. I will definitely be shopping here again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ali B.
Post-Delivery Feedback
Jun 19, 2024
Uncommon Goods offers unique products, an awesome selection, reasonable prices and fast delivery. I will definitely order again!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Cindy
Site Experience Feedback
Jun 18, 2024
Would like more gifts under $100 to choose from
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
From Uncommon Goods
Hi there! Thank you for your feedback! Uncommon Goods is actively working to add new items to our website and you can filter by price as well. You can view gifts that are no more than $100 using the following link!: https://www.un...
Read full response »Rescue Mom
Site Experience Feedback
Jun 11, 2024
website worked great I had no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rescue Mom
Post-Delivery Feedback
Jun 17, 2024
I just rec'vd my order from Uncommon Goods, I love how well they were packaged due to the drop over my 6 foot fence delivery service did. They products were great and as listed. One was a gift and the hubby seemed to love the hot sauce making kit. I love the variety the Uncommon Goods has and the diversity of the products and places they come from.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
LaLa
Site Experience Feedback
Jun 12, 2024
I always have an easy time and I love all the produfts, I've never seen these things before so I usually take a long time going through everything because I want to see everything you have, its awesome, best online store ever, ty!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chewie
Site Experience Feedback
Jun 11, 2024
UncommonGoods has great gift options (for myself and for others) at great prices. I always come to the site to check out what's new and find perfect options for gifts (granted I remember early enough!). Every gift I've given from here has been a hit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PhilWil
Site Experience Feedback
Jun 10, 2024
I always enjoy your catalogs and ordering "uncommon items " from Uncommon Goods
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rina
Site Experience Feedback
Jun 10, 2024
Very easy to order
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Winslet
Site Experience Feedback
Jun 07, 2024
Happy with website and everything just the shipping is going to take too long
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Uncommon Goods
Thank you for your feedback! We have 5 speeds of shipping (Economy to Express!) depending how quickly you'd need your items. What's more, we have an option for free Standard 2-5 business day shipping when you sign up for our Perks...
Read full response »Happy Aunt
Site Experience Feedback
Jun 05, 2024
Easy. Liked the fact I could include a gift message and you provided some choices. I thought you sent recipients an email that a gift was on the way to them? I couldn’t find that box. This is the 3rd anniversary journal I have ordered from you. I think it’s a lovely gift. One of my nieces showed me the one she had ordered & I fell in love with it!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Uncommon Goods
Hi there! We are glad to hear that your gift recipients enjoyed their Anniversary Journals! For any future orders, you can send a card that you can print, text or email to let someone special know an awesome gift is on its way and...
Read full response »Ashley B
Site Experience Feedback
Jun 05, 2024
I've always had a great experience with the website. Navigating the site is easy, and it's fun to browse. Descriptions of items are short and easy to remember for comparison. The suggestions are relevant and there are so many unique things to choose from at fair cost. Though the gift I initially wanted to purchase would have taken too long to ship, I found something within the same price range that the recipient will love just as much —If not more!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zeus
Site Experience Feedback
Jun 05, 2024
Love the Uncommon Goods website! It's always visually appealing, easy to navigate, and stress-free to complete my purchase!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rockelle
Site Experience Feedback
Jun 04, 2024
It was a great experience will be making more purchases in the future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Desert Queen
Site Experience Feedback
May 15, 2024
Loved to be able to order these items to hopefully help my granddaughter find calm & love
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Patience
Site Experience Feedback
May 28, 2024
Final ordering interaction went fine. However, I have been waiting for the item to become available again for an exceptionally long time (9 or more months).
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
From Uncommon Goods
Thank you for your feedback! We're so sorry that your February Birth Month Wildflower Bouquet was on back order. We appreciate your patience. We see it is out for delivery today! Please enjoy!
Heorge
Site Experience Feedback
May 27, 2024
Great! Love it!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Satisfied Customer
Site Experience Feedback
Apr 29, 2024
Love the wide variety of items available to purchase! This site seems to do a much better job at vetting real small businesses' items versus those of resellers/dropshippers, which I truly appreciate. It has definitely been my go-to place to buy very unique or customized, handcrafted gifts for my friends' and family members' birthdays ever since I found out about it!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Katy
Site Experience Feedback
May 11, 2024
I love Uncommon Goods as I always find something special there to purchase. I buy ahead for gifts and Uncommon Goods is a fun place to shop.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katy
Post-Delivery Feedback
May 27, 2024
I love Uncommon Goods! Their products are wonderful
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »