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Uncommon Goods Reviews - 359 Reviews - 9.5/10

Nov 30, 2024
Uncommon Goods offers a broad selection of interesting and unique products for the home, as well as an assortment of distinctive personal accessories, with more categories to follow.
Circle of Excellence - Uncommon Goods

2022
Winner

Circle of
Excellence

14 years

Uncommon Goods Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.8 /10
Likelihood to Recommend9.8 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support10.0 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.8out of 10


Likelihood To Recommend:

 

9.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

80%79%

Neutral

18%20%

Negative

1%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

7.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

10.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Uncommon Goods

Showing 161 - 180 of 359

Susan S., Charleston, SC

Site Experience Feedback

May 08, 2024

I’ve enjoyed two occasions to choose Uncommom Goods for gift giving purchases. They have done a beautiful job of sourcing a magnificently curated variety of unusual items. I’m highly motivated to buy from them in large part because of their support for artisan crafts, generous customer discounts, & a sincere global concscience ($2 donations per qualifying customer purchases). I’d like to see the checkout process made simpler & more dependable to navigate for the average shopper. For example, I recently entered my address, banking, & gift card information three times because the computer screen kept disappearing! Annoying, but the quality of product & service more than make up for it!

Nina

Site Experience Feedback

Apr 25, 2024

It was great!


Post-Delivery Feedback

May 03, 2024

Yo

Uncommonly GREAT and UNIQUE

Site Experience Feedback

May 03, 2024

The website was GREAT. Easy to use. Efficient and Smooth. Great site for and Uncommonly Great store. Keep up finding the unique products. AWESOME !!!!

Jack

Site Experience Feedback

May 01, 2024

I'm always pleasantly surprised by what kind of lovely gifts I can find for friends on your sight! They're unique, lovely, and wonderfully made. I haven't been disappointed yet!

Tyusbri

Site Experience Feedback

Apr 23, 2024

I really enjoyed shopping at UncommonGoods today. As my first time, I was surprised at the variety of things that Uncommon Goods sells. Will be coming back to shop as I now started the 14-day free trail and will continue to be a subscriber.


Post-Delivery Feedback

May 01, 2024

My recent experience buying at Uncommon Goods was an excellent one as I picked a gift for my cousins birthday. I know she loves candles so this purchase is perfect for her. Of course I would recommend Uncommon Goods to my family and friends, to purchase gifts or even for themselves.

Damselfly

Site Experience Feedback

Apr 07, 2024

Always new,interesting products when I go to website.


Post-Delivery Feedback

Apr 29, 2024

The dish towel has great graphics but it is not very absorbant.

Online Shopper

Site Experience Feedback

Apr 28, 2024

Adding a gift message (which maybe worked?) was a bit confusing -- I never saw my message again in the confirmation / payment stages of checkout.

Summer

Site Experience Feedback

Apr 27, 2024

My overall experience was very good. I was able to find exactly what I’d wanted and I’m so very excited about that! The instructions were very helpful and when I saw that I had free shipping…REALLY made my day! I have wanted this hand 🤚 painted bee 🐝 hair clip for months now and it just made my day when I saw it again, on your website. It’s a Mothers Day gift 💝 to myself for all of the awesome 👏 years of being a mama 👩🏻. Thank you 😊 for sharing your website and now maybe 🤔 others who had wanted the bee 🐝 clip will find you too! It had been sold out from a different website and I thought 💭 I will never 👎 have one now, but now I’m going to have one of my own and all thanks to you. I will definitely 💯 spread the word about where I purchased my clip as soon as it’s in my hair. Thanks 🙏 again and I will be back!

CJM

Site Experience Feedback

Apr 21, 2024

appreciate the suggestions as to why I'm looking today. , my ability to keep a wish list and remind myself. Not fully sure the free shipping perks works for me as I buy 2-3 x a yr. I remind myself I get 2 $5 coupons.


Post-Delivery Feedback

Apr 27, 2024

The website is really easy to use. Used to be that they had a good number of items but now there are so many that it's sometimes hard going through the big lists and suggestions. You can always find something you like though. And things that you like now you can put into a wish list and hold them forever if you’d like. The pictures and the descriptions on the website are pretty good for the products you are looking at. Check out is pretty seamless as well. I belong to the perks program in addition which is free shipping with the membership fee. I think for the number of times I use them per year I probably break even. The gifts are "uncommon" and for my early years with them I didn't want to tell anyone about them because I had the market covered on personalized well-curated items that no one else had ever seen.

Mel T

Site Experience Feedback

Apr 25, 2024

Love the unique gifts

CALLIE

Site Experience Feedback

Apr 25, 2024

why, both times that I have ordered on line the order total quoted at time of order is DIFFERENT than the order total viewed once the order number is provided? ie: order# 20666983 had 2 different order totals: $106.18 initially then changed to $108.77. WHY the higher total????

From Uncommon Goods

We apologize for the discrepancy! We display the estimated tax during checkout and it is adjusted when the order is placed based on state, city, and local taxes.

CJS

Site Experience Feedback

Apr 23, 2024

easy to order from this company online

Bev

Site Experience Feedback

Apr 20, 2024

It was good

KAV

Site Experience Feedback

Apr 19, 2024

The website is easy to navigate and everything is clear.

GMA70

Site Experience Feedback

Apr 17, 2024

Took me awhile to find payment information

From Uncommon Goods

Thank you for your feedback! We want to make your shopping experience as smooth as possible! When checking out, you'll navigate through 3 stages; the cart, adding your shipping address, then your shipping options. The payment page...

Read full response »

mx_code

Site Experience Feedback

Apr 13, 2024

I love this website, it had everything i was looking for!

Jiji

Site Experience Feedback

Apr 08, 2024

Always great items, free shipping

bully66

Site Experience Feedback

Mar 23, 2024

variety is great


Post-Delivery Feedback

Apr 07, 2024

Great choices for 8yr old girl

cford88

Site Experience Feedback

Apr 01, 2024

The website is easy to navigate and items are clearly displayed and described. Prices are a bit high, though.

Fran

Site Experience Feedback

Mar 30, 2024

When I found UncommonGoods a couple of years ago, I was very impressed with the quality and uniqueness of their products. I do have to say that many things are overpriced on this website.