Uncommon Goods Reviews - 359 Reviews - 9.5/10
2022
Winner
Circle of
Excellence
14 years
Uncommon Goods Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 10.0 /10 |
9.5out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 79% |
Neutral | 18% | 20% |
Negative | 1% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
7.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Uncommon Goods
Showing 161 - 180 of 359
Susan S., Charleston, SC
Site Experience Feedback
May 08, 2024
I’ve enjoyed two occasions to choose Uncommom Goods for gift giving purchases. They have done a beautiful job of sourcing a magnificently curated variety of unusual items. I’m highly motivated to buy from them in large part because of their support for artisan crafts, generous customer discounts, & a sincere global concscience ($2 donations per qualifying customer purchases). I’d like to see the checkout process made simpler & more dependable to navigate for the average shopper. For example, I recently entered my address, banking, & gift card information three times because the computer screen kept disappearing! Annoying, but the quality of product & service more than make up for it!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nina
Site Experience Feedback
Apr 25, 2024
It was great!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Nina
Post-Delivery Feedback
May 03, 2024
Yo
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Uncommonly GREAT and UNIQUE
Site Experience Feedback
May 03, 2024
The website was GREAT. Easy to use. Efficient and Smooth. Great site for and Uncommonly Great store. Keep up finding the unique products. AWESOME !!!!
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Jack
Site Experience Feedback
May 01, 2024
I'm always pleasantly surprised by what kind of lovely gifts I can find for friends on your sight! They're unique, lovely, and wonderfully made. I haven't been disappointed yet!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tyusbri
Site Experience Feedback
Apr 23, 2024
I really enjoyed shopping at UncommonGoods today. As my first time, I was surprised at the variety of things that Uncommon Goods sells. Will be coming back to shop as I now started the 14-day free trail and will continue to be a subscriber.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tyusbri
Post-Delivery Feedback
May 01, 2024
My recent experience buying at Uncommon Goods was an excellent one as I picked a gift for my cousins birthday. I know she loves candles so this purchase is perfect for her. Of course I would recommend Uncommon Goods to my family and friends, to purchase gifts or even for themselves.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Damselfly
Site Experience Feedback
Apr 07, 2024
Always new,interesting products when I go to website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Damselfly
Post-Delivery Feedback
Apr 29, 2024
The dish towel has great graphics but it is not very absorbant.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 28, 2024
Adding a gift message (which maybe worked?) was a bit confusing -- I never saw my message again in the confirmation / payment stages of checkout.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Summer
Site Experience Feedback
Apr 27, 2024
My overall experience was very good. I was able to find exactly what I’d wanted and I’m so very excited about that! The instructions were very helpful and when I saw that I had free shipping…REALLY made my day! I have wanted this hand 🤚 painted bee 🐝 hair clip for months now and it just made my day when I saw it again, on your website. It’s a Mothers Day gift 💝 to myself for all of the awesome 👏 years of being a mama 👩🏻. Thank you 😊 for sharing your website and now maybe 🤔 others who had wanted the bee 🐝 clip will find you too! It had been sold out from a different website and I thought 💭 I will never 👎 have one now, but now I’m going to have one of my own and all thanks to you. I will definitely 💯 spread the word about where I purchased my clip as soon as it’s in my hair. Thanks 🙏 again and I will be back!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CJM
Site Experience Feedback
Apr 21, 2024
appreciate the suggestions as to why I'm looking today. , my ability to keep a wish list and remind myself. Not fully sure the free shipping perks works for me as I buy 2-3 x a yr. I remind myself I get 2 $5 coupons.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
CJM
Post-Delivery Feedback
Apr 27, 2024
The website is really easy to use. Used to be that they had a good number of items but now there are so many that it's sometimes hard going through the big lists and suggestions. You can always find something you like though. And things that you like now you can put into a wish list and hold them forever if you’d like. The pictures and the descriptions on the website are pretty good for the products you are looking at. Check out is pretty seamless as well. I belong to the perks program in addition which is free shipping with the membership fee. I think for the number of times I use them per year I probably break even. The gifts are "uncommon" and for my early years with them I didn't want to tell anyone about them because I had the market covered on personalized well-curated items that no one else had ever seen.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Mel T
Site Experience Feedback
Apr 25, 2024
Love the unique gifts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CALLIE
Site Experience Feedback
Apr 25, 2024
why, both times that I have ordered on line the order total quoted at time of order is DIFFERENT than the order total viewed once the order number is provided? ie: order# 20666983 had 2 different order totals: $106.18 initially then changed to $108.77. WHY the higher total????
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
- Full ratings for this review »
From Uncommon Goods
We apologize for the discrepancy! We display the estimated tax during checkout and it is adjusted when the order is placed based on state, city, and local taxes.
CJS
Site Experience Feedback
Apr 23, 2024
easy to order from this company online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bev
Site Experience Feedback
Apr 20, 2024
It was good
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
KAV
Site Experience Feedback
Apr 19, 2024
The website is easy to navigate and everything is clear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GMA70
Site Experience Feedback
Apr 17, 2024
Took me awhile to find payment information
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Uncommon Goods
Thank you for your feedback! We want to make your shopping experience as smooth as possible! When checking out, you'll navigate through 3 stages; the cart, adding your shipping address, then your shipping options. The payment page...
Read full response »mx_code
Site Experience Feedback
Apr 13, 2024
I love this website, it had everything i was looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jiji
Site Experience Feedback
Apr 08, 2024
Always great items, free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bully66
Site Experience Feedback
Mar 23, 2024
variety is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bully66
Post-Delivery Feedback
Apr 07, 2024
Great choices for 8yr old girl
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
cford88
Site Experience Feedback
Apr 01, 2024
The website is easy to navigate and items are clearly displayed and described. Prices are a bit high, though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fran
Site Experience Feedback
Mar 30, 2024
When I found UncommonGoods a couple of years ago, I was very impressed with the quality and uniqueness of their products. I do have to say that many things are overpriced on this website.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »