Tower Hobbies Reviews - 459 Post-Delivery Reviews - 8.6/10
Tower Hobbies Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2009 Winner Circle of Excellence
10 years
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 77% |
 Neutral | 13% | 12% |
 Negative | 12% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.5 out of 10
Returns Process
Satisfaction with the returns process
7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 85% |
Neutral | 13% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Tower Hobbies
Showing 1 - 50 of 3,530
Tony Python
Post-Delivery FeedbackJun 13, 2026
Ordered airplanes- received my order that awesome. I think I not need your feedback about purchase. Because I can trust you at all.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
keystone failure
Post-Delivery FeedbackJun 13, 2026
I have received everything but the Spektrum Accessories Adapter: IC3 Battery / IC5 Device SPMXCA507. so that means i can not charge my batteries, which means i can not fly my aircraft. I have received everything else. and it says next shipment AUGUST, so i have to wait 2 more months!, that sucks!. It doesn't say out of stock, just awaiting shipment.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: N/A
BrothrBob
Site Experience FeedbackJun 13, 2026
I been spending money with TH for over 20yrs now. I really enjoy their products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yeti
Site Experience FeedbackJun 13, 2026
Not too bad
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tee
Site Experience FeedbackJun 13, 2026
all places did not have the parts i need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrew
Site Experience FeedbackJun 13, 2026
Overall good experience, please just add Apple Pay. It would make the whole buying experience 10x easier
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Al
Site Experience FeedbackJun 13, 2026
Coupons need to be easier to apply, especially repeat customers
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Zoro
Post-Delivery FeedbackJun 13, 2026
Cost was higher than expected or needed to be
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Jim
Post-Delivery FeedbackJun 13, 2026
I found everything I needed and it was easy to do.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Erikhas2
Site Experience FeedbackJun 12, 2026
Love this online hobby store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackJun 12, 2026
Worked great, Accepted my coupon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dbradshaw
Site Experience FeedbackJun 12, 2026
They got what I need. And I'm hoping it comes fast.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Enigma
Site Experience FeedbackJun 12, 2026
Thank you for keeping stock and for the help of discount codes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ChiDad
Site Experience FeedbackJun 11, 2026
They had what I was looking for at a good price, so I bought it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jfresh
Site Experience FeedbackJun 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Walle
Site Experience FeedbackJun 11, 2026
Always a great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RC flyer
Site Experience FeedbackJun 11, 2026
Great deal for father's day
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BW
Site Experience FeedbackJun 11, 2026
This blasted flash sale is going to cause a change in my marital status.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bsmith
Site Experience FeedbackJun 11, 2026
I haven't received my items yet as I just placed my order 5 minutes ago, however, the process has been easy to navigate. I wish more items were in stock but that is not specific to Tower Hobbies. Every rc company i have ordered from recently has had this issue.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
This Guy
Site Experience FeedbackJun 11, 2026
Easy to use, fairly good search options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bsmppth73
Site Experience FeedbackJun 11, 2026
love the website had an issue using klara to pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neil
Site Experience FeedbackJun 11, 2026
This was a great deal to reward myself with a Fathers Day present I had been wanting for quite some time!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ozzie
Site Experience FeedbackJun 11, 2026
everything went fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackJun 11, 2026
Not impressed. I received a $20 cash reward from prior purchases and at checkout when I tried to enter it the code number it wasn't valid. If you can not use them why issue them?
- Overall Rating: 3
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Tracmstr
Site Experience FeedbackJun 11, 2026
the flash sale was great i wanted a baja rey but i will have to wait but love tower
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJun 11, 2026
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
OG Tamiya Guy
Site Experience FeedbackJun 11, 2026
Thankful for the discount allowing me to rationalize this purchase as well as your dedication to carrying Tamiya products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackJun 11, 2026
Great flash sale, got some nice pro line gear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Familyrig
Site Experience FeedbackJun 11, 2026
Saw your discount on FB and have always wanted this!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill A
Site Experience FeedbackJun 11, 2026
Ordered pre-sale item from Amain back in May. This week they abruptly canceled my order and refunded me. Then I purchased another car in stock. Been a week and not shipped. Saw your flash sale and price and hopefully delivery will make me a loyal customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackJun 11, 2026
Haven't had a bad experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dexter
Site Experience FeedbackJun 11, 2026
These periodic flash sales are always a good way to get some money out of me. I'm glad you extended it, as I dont always have time to peruse the website in one day - as you can see, my purchase was made near the end of day two. Much appreciated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GentleWarrior07
Site Experience FeedbackJun 11, 2026
Great choices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bagman301
Site Experience FeedbackJun 11, 2026
Need to have Free shipping for veterans just like Horizon Hobby
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
nubbie
Site Experience FeedbackJun 11, 2026
i needed to get a battery and charger, they said they didn't know traxxas as they aren't a dealer,even though I mentioned willing to change current connector still same response. so I got my truck body, asked for paper catalog as I don't always have internet, couldn't get one (strike two).
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jbo
Site Experience FeedbackJun 11, 2026
Love the Facebook sale promps
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
JR
Site Experience FeedbackJun 11, 2026
Everything was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big dawg
Site Experience FeedbackJun 11, 2026
My experience at our hobbies was awesome. I had questions and they were quick to answer back. My only problem I wouldn’t even call that is check out sometime gets glitchy overall awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grady
Site Experience FeedbackJun 11, 2026
Overall a good experience except I could not use the card I had saved in your system. It is an American Express and would only take 3 digits so I had to reenter all the information od the American Express before the 4 digit option would work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 11, 2026
Not bad…Applepay please
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Paul
Site Experience FeedbackJun 11, 2026
no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Len
Site Experience FeedbackJun 11, 2026
Your AI auto attendant is really poorly designed.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
J
Site Experience FeedbackJun 11, 2026
Wish you had more stuff in stock that you had advertised
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BCC
Site Experience FeedbackJun 11, 2026
All good
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Marty
Site Experience FeedbackJun 11, 2026
Excellent website. Easy to use. You should cover shipping, at least when the purchase hits a required minimum.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kranker
Site Experience FeedbackJun 11, 2026
Wish you carried more lines
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 11, 2026
Excellent price for a Quake
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eric
Site Experience FeedbackJun 11, 2026
Tower used to carry a lot of RC car items, today there is barely anything available. You don't even carry an RC controller with a steering wheel, -all the controllers are "stick" type. You don't carry many brands, even getting a battery for my RC car you have like 3 brands and they are all for RTR kits ....it feels like everything you carry is "toy grade" not "pro" or "hobby level". I only purchase tamiya kits from your co' and that is on rare occassion as you never seem to have anything.
- Overall Rating: 8
- Would Shop Here Again: 3
- Likelihood To Recommend: 4
trogg1956
Site Experience FeedbackJun 11, 2026
Very difficult redeeming my 25% off coupon....had to log in 5 times over 2 days!!!! This is BULLSHIT!!!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thor
Site Experience FeedbackJun 11, 2026
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- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10