Tobacco General Customer Reviews
Tobacco General holds a 9.5/10 overall rating and 1,293 verified post-delivery reviews on Bizrate.
Tobacco General Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2025 Winner Circle of Excellence
3 years
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Learn more about reviewsRecent Reviews for Tobacco General
Showing 1 - 50 of 2,911
Guy
Post-Delivery FeedbackJul 25, 2026
Always satisfied with purchases.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
TG
Site Experience FeedbackJul 25, 2026
Very good, I used you a lot more when you had the free shipping. Obviously you don’t have that anymore, but I’m going to use you anyway thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MMR
Site Experience FeedbackJul 25, 2026
Everything is wonderful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GenghisKahnage
Post-Delivery FeedbackJul 25, 2026
anything you need and good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Brian
Site Experience FeedbackJul 25, 2026
Great experience, as always. I need to update my subscription, to 25 cartons of tubes, or 5 , 5 packs of tubes. I miss under the verbiage.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Niemo
Post-Delivery FeedbackJul 24, 2026
Took longer than thought to get ..product is great..
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Julie
Site Experience FeedbackJul 24, 2026
Easy to order, great pricing! Ty
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tobacco buyer
Site Experience FeedbackJul 24, 2026
Very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mjcowboys
Site Experience FeedbackJul 24, 2026
I go through the site quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 23, 2026
My friend will be ordering soon, new customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Max
Site Experience FeedbackJul 23, 2026
This is fine I am trying to quit but my husband passed away lately and I just have to watch my budget better only one income now
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chip
Site Experience FeedbackJul 23, 2026
I’m satisfied with the service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kelly
Site Experience FeedbackJul 23, 2026
Have the tobacco we like at a great price with fast shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackJul 23, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Тен
Site Experience FeedbackJul 23, 2026
Заказываю второй раз. Гильзы хорошие,табак понравился, мягкий.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
BENNY
Site Experience FeedbackJul 23, 2026
VERY SIMPLE EASY TO USE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigFog
Site Experience FeedbackJul 23, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 23, 2026
dave
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
special K
Site Experience FeedbackJul 23, 2026
Works as it should.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chip
Site Experience FeedbackJul 23, 2026
simple easy checkout ,exactly what I came for , thanks
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJul 23, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
SGwildnab
Site Experience FeedbackJul 23, 2026
Since I order at least 20 cans of Sir Walter Raleigh Aromatic every month, price is the main determining factor
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Geno
Site Experience FeedbackJul 23, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJul 23, 2026
Very easy to order from this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed
Post-Delivery FeedbackJul 22, 2026
10/10
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
DJ
Site Experience FeedbackJul 22, 2026
I have always had great experiences with Tobacco General. On 1 occasion I accidentally purchased the wrong type, and they were very helpful with the return process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smoke
Site Experience FeedbackJul 22, 2026
I love shopping with yell i can always find what i need just wish shipping wasn't so high or there were discounts for someone like me who orders every month if not more
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 22, 2026
I always order from tobacco general however my tubes were crushed and one of my bags was open and there was some tobacco in the box
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
diggler
Site Experience FeedbackJul 22, 2026
easy ordering good quality product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 22, 2026
Everything went smoothly from start to finish
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Kracker
Site Experience FeedbackJul 22, 2026
Sometimes the shipping is a little slower than others it seems depending on which location it’s shipped from, the Illinois location seems to get the package ready and on the way quicker. The product quality is consistently good, the packing of shipments is also consistently good, no damages to anything yet, pricing is fairly consistent and reasonable overall I’ll continue to order from you due to these points. More discounts would be nice but I get it, the pricing is already working on low margins
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tammy
Site Experience FeedbackJul 21, 2026
Never have an issue on your sight! Pleased with pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JimR
Post-Delivery FeedbackJul 21, 2026
Made this order several times. Always great. My only complaint is the shipping charges are a little steep.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJul 21, 2026
Simple to order great experience. Only issue i had this time was somehow the box and one of the bags of tobacco was cut with a box cutter and some of the product spilled out in the box
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 21, 2026
All was easy and very fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 21, 2026
It was good the site was easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJul 21, 2026
It's all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ted
Site Experience FeedbackJul 21, 2026
A-OK no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wayne in Indy
Post-Delivery FeedbackJul 21, 2026
They have the products I need in stock, reasonable price, and quick delivery.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Roberta
Site Experience FeedbackJul 21, 2026
Very fast and easy to find what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark
Post-Delivery FeedbackJul 21, 2026
Gambler tubes and the good stuff, all natural pipe tobacco make a very good cigarette in my opinion. I ordER, 5 pounds of bulk, tobacco and ten cartons of tubes and I am able to keep my cost around a dollar, a pack
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Kymz
Post-Delivery FeedbackJul 21, 2026
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Shearslinger
Post-Delivery FeedbackJul 21, 2026
Due to the ridiculous increase in the price of cigarettes, I have recently gone back to rolling my own, or should I say stuffing my own. I rolled my own for 20 years, but stopped after Philip Morris lobbed for an enormous tax increase on loose tobacco. I used to roll American spirit. The regular price of a 2 ounce pouch was $2.89. After the price increase due to the tax lobby by Phillip Morris that 2 ounce pouch went to $7.99 overnight. After that happened I felt stupid making my own cigarettes because I wasn’t saving any money plus my time so I began to smoke store-bought American Spirit Turquoise. It went up very often until it finally reached $21.12 for two packs with a Sheet‘s discount card. That made my cigarettes cost $.53 apiece now that a carton of American spirit Turquoise is $105! That is insane! I simply cannot afford it! I have found that with OHM Au Natural tobacco from Tobacco General. I’m able to build a flavor profile very close to what I normally like to smoke. It’s not perfect, but it’s close enough! Most of my friends who bum cigarettes off me tell me that they prefer the flavor of the ones I make to the American spirit Turquoise! I use two parts OHM red Au Natural to one part of OHM gold Au Natural. A lot of people in the roll your own Facebook group that I am in use another supplier for their tobacco. I have had no problem buying from Tobacco General, even though the shipping cost is high. I also understand why the shipping cost is high. They require extra careful packing to arrive with undamaged tubes! So far my packages have been very well packed! I even subscribed to regular tobacco and tube deliveries from Tobacco General. I believe is a wonderful way to stay stocked without having to remember to order. I bought a Powermatic five electric cigarette machine after borrowing one from a friend. It is an amazing tool for people who roll their own! It cost $289 buying directly from Powermatic which I strongly recommend! It cost more than that on Amazon!I just received 3 pounds of tobacco and 1000 tubes from Tobacco General and signed up for their subscription service for future deliveries. Due to the cost of the new machine, the next 10 cartons I make will cost $35.00. Subsequent cartons will cost seven dollars each which is very close to the price. I paid in 1975 when I began smoking!! Until there is a price increase in tobacco and tubes which is inevitable. Seven bucks a carton is dirt cheap! Especially with very high-quality tobacco and manufacturing techniques. I could not possibly be more satisfied with the tobacco quality,shipping carefully packed boxes delivered to my front porch from Tobacco General! Sincerely, Mark Mattox aka Shearslinger Master Barber/Cosmetologist
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
zimmy
Site Experience FeedbackJul 20, 2026
good prices i need to keep ordering on line
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bud
Site Experience FeedbackJul 20, 2026
Great price. Quick delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Schmitz
Site Experience FeedbackJul 20, 2026
First time purchasing online with Tobacco General, overall was smooth and easy to order from
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mike
Site Experience FeedbackJul 20, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Post-Delivery FeedbackJul 20, 2026
This last order I received was extremely dried out, very unhappy with what we received. I'll buy again from Tobacco General but if I receive another order like this one I will not be coming back.
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 5
Mike
Post-Delivery FeedbackJul 20, 2026
I have no complaints other than the cost
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
Judy
Site Experience FeedbackJul 19, 2026
Very easy to navigate and order. I am a repeat customer to Tobacco General.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
