StrawberryNet Customer Reviews
StrawberryNet holds a 8.7/10 overall rating and 184 verified post-delivery reviews on Bizrate.
StrawberryNet Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2007 Winner Platinum Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 73% | 67% |
 Neutral | 17% | 17% |
 Negative | 11% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
9.5 out of 10
Overall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 65% | 65% |
Neutral | 23% | 24% |
Negative | 12% | 11% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.5 out of 10
Design of Site
Satisfaction with the look and design of the site
8.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.2 out of 10
Recent Reviews for StrawberryNet
Showing 1 - 50 of 983
Bel
Site Experience FeedbackSep 16, 2026
Too many popups
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. You may change the settings of your browser to bloc...
Read full response »Maur
Post-Delivery FeedbackSep 15, 2026
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Site Experience FeedbackSep 15, 2026
Easy order process Pretty good prices Repeat customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you so much for your kind words about Strawberrynet! We truly appreciate you taking the time to share your experience with us. At Strawberrynet, we strive to provide the best products and service to our customers, and it’s w...
Read full response »Flower T.
Site Experience FeedbackSep 15, 2026
First time on the site. Looks like it worked well and I plan to come back to use the site again.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From StrawberryNet
Thank you so much for your kind words about Strawberrynet! We truly appreciate you taking the time to share your experience with us. At Strawberrynet, we strive to provide the best products and service to our customers, and it’s w...
Read full response »Seth
Site Experience FeedbackSep 15, 2026
It is a good thing all of the products
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
From StrawberryNet
Thank you so much for your kind words about Strawberrynet! We truly appreciate you taking the time to share your experience with us. At Strawberrynet, we strive to provide the best products and service to our customers, and it’s w...
Read full response »MYJ
Site Experience FeedbackSep 14, 2026
First-time purchase; I hope to receive the item in satisfactory condition, as I bought it from another website before.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
From StrawberryNet
Thank you so much for your kind words about Strawberrynet! We truly appreciate you taking the time to share your experience with us. At Strawberrynet, we strive to provide the best products and service to our customers, and it’s ...
Read full response »Lucero
Post-Delivery FeedbackSep 14, 2026
Excellent price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
Yeeposan
Site Experience FeedbackSep 14, 2026
Unable to deselect the free gift. Sometimes prefer to have discounted price as an option.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
From StrawberryNet
Thank you very much for taking the time to share your feedback on Bizrate. We truly appreciate your comments and are grateful that you chose to let us know about your experience. We understand your concern regarding the free gift ...
Read full response »Trishkebab
Site Experience FeedbackSep 13, 2026
All good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Site Experience FeedbackSep 12, 2026
Check out/paymernt sometimes does not push through, if we didnt check our email we wouldn't know our orders did not push through "again" same as my husband's transaction before
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Your concerns regarding the payment issue will be a...
Read full response »Gena
Post-Delivery FeedbackSep 12, 2026
Experience..fantastic I’m keep ordering for a friend beacause of authenticity,good price if sale and fast delivery,convenient tonpsy via alipayhk
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We would appreciate it if you could provide us with...
Read full response »Rocky
Site Experience FeedbackSep 12, 2026
I found this site thru my Muse avatar. Rocky is the one who introduced me to Strawberrynet. Looks like it was so easy I'll be using this site again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you so much for your kind words about Strawberrynet! We truly appreciate you taking the time to share your experience with us. At Strawberrynet, we strive to provide the best products and service to our customers, and it’s ...
Read full response »pjk
Site Experience FeedbackSep 11, 2026
all sweet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We would appreciate it if you could provide us with...
Read full response »Good enough
Site Experience FeedbackSep 11, 2026
Didn’t receive first order offer One product didn’t appear in checkout
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
From StrawberryNet
Thank you for taking the time to share your feedback regarding your experience with Strawberrynet. We genuinely appreciate hearing from our customers. We are sorry to learn that your experience did not meet your expectations. Yo...
Read full response »Mea
Site Experience FeedbackSep 10, 2026
I was shocked to find a $25.50 fee for "DropShip - 1838. I signed up for emails and texts and then the discount wouldn't work on the product I purchased. Overall I am unhappy with this purchase due to the surprise $25.50.
- Overall Rating: 5
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. All valid discounts should be applied accordingly g...
Read full response »Anna
Site Experience FeedbackSep 10, 2026
It is very disrespectful to the client that the minimum payment for free shipping is very high.
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: 1
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We will address your concerns regarding minimum spe...
Read full response »Lanabanana
Site Experience FeedbackSep 9, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We would appreciate it if you could provide us with...
Read full response »RAY
Site Experience FeedbackSep 8, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Tri
Site Experience FeedbackSep 8, 2026
I want a realistic price for products, without all the hassle of going to a shop. I know what I want to buy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Marson
Site Experience FeedbackSep 8, 2026
Some items are always out of stock
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Kindly note that all products listed are subject to...
Read full response »Iftah
Site Experience FeedbackSep 7, 2026
I got my order cancelled and sent request to explain to the customers service, but didn't get any response....!!
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We will address your concerns regarding cancellatio...
Read full response »Waterbird
Site Experience FeedbackSep 6, 2026
Love the discounts and a wide range of products available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Dianne
Site Experience FeedbackSep 6, 2026
Very easy to navigate your site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Houston
Site Experience FeedbackSep 5, 2026
I found your website searching for Sisley Neck cream best price. You have the best price. But grabbed another cream to try. Chat GPT helped me with identifying sites
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Albigenesis
Site Experience FeedbackSep 5, 2026
Nada
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Katherine
Site Experience FeedbackSep 5, 2026
i could not find the shade i wanted on the ysl product so I bought a different shade to normal of concealer. i hope that it will work out okay.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Rakusho Daddy
Site Experience FeedbackSep 4, 2026
When I first visited the site I made a quick purchase and wanted to check out. But somehow I had to renew my password so went ahead and made the change. Then I went through the same process again to check out the shipping. But to my surprise there was no more discount for the 10% which I had it on the first attempt. I was so shocked.
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: 2
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. All valid discounts should be applied accordingly g...
Read full response »L
Site Experience FeedbackSep 3, 2026
Na
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »MW
Site Experience FeedbackSep 3, 2026
YOU DON'T HAVE THE NEWEST ESTEE LAUDER PRODUCTS NOR WHOLE RANGE OF COLOR. BUT SERVICE GOOD. BILLING FAST
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Arv
Site Experience FeedbackSep 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Karime
Site Experience FeedbackSep 3, 2026
So friendly and easy to visit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Site Experience FeedbackSep 3, 2026
I have been with strawberry net for amany many many years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »NicoleypOo
Site Experience FeedbackSep 2, 2026
It was frustrating trying to check out with my debit card. It also accepted the coupon code at first (which would have saved me $20) then it would not accept it for my final order.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We would appreciate it if you could provide us with...
Read full response »Grace
Site Experience FeedbackSep 2, 2026
Best price I could find
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
From StrawberryNet
Thank you so much for your kind words about Strawberrynet! We truly appreciate you taking the time to share your experience with us. At Strawberrynet, we strive to provide the best products and service to our customers, and it’s ...
Read full response »Online Shopper
Site Experience FeedbackSep 1, 2026
i want to have more promotion or discount offer
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
From StrawberryNet
Thank you so much for your kind words about Strawberrynet! We truly appreciate you taking the time to share your experience with us. At Strawberrynet, we strive to provide the best products and service to our customers, and it’s ...
Read full response »Kazza
Post-Delivery FeedbackSep 1, 2026
This was my first purchase and I have received my order in a timely manner it was everything I expected and very happy overall. Thank you Strawberrynet 😊
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Maur
Site Experience FeedbackSep 1, 2026
Easy to understand and everything worked fine including putting in a new password!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you so much for your kind words about Strawberrynet! We truly appreciate you taking the time to share your experience with us. At Strawberrynet, we strive to provide the best products and service to our customers, and it’s w...
Read full response »Mi
Post-Delivery FeedbackSep 1, 2026
the cream will expire in Feb 2027 ~ short dated product,
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: 3
- On Time Delivery: 7
- Customer Support: 5
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Vijaya
Site Experience FeedbackSep 1, 2026
Good
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »bobo
Site Experience FeedbackAug 31, 2026
good!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Sammy
Site Experience FeedbackAug 31, 2026
Happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We would appreciate it if you could provide us with...
Read full response »Fede
Post-Delivery FeedbackAug 30, 2026
Excelent!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: N/A
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »LM
Post-Delivery FeedbackAug 29, 2026
I was so happy to receive my purchase and i recommended to my mother to buy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We would appreciate it if you could provide us with...
Read full response »BY
Site Experience FeedbackAug 29, 2026
frequent pop up screen for encouraging more selection on different products and promotion but also to distract by concentrating on shopping…
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for taking the time to share your feedback regarding your experience with Strawberrynet. We genuinely appreciate hearing from our customers. We are sorry to learn that your experience did not meet your expectations. Yo...
Read full response »berry
Site Experience FeedbackAug 29, 2026
good selection of products that hard to find in USA. site sometimes goes slow and it is confusing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for taking the time to share your feedback regarding your experience with Strawberrynet. We genuinely appreciate hearing from our customers. We are sorry to learn that your experience did not meet your expectations. Yo...
Read full response »Babsie
Site Experience FeedbackAug 29, 2026
Apart from this company before and really liked it Great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you so much for your kind words about Strawberrynet! We truly appreciate you taking the time to share your experience with us. At Strawberrynet, we strive to provide the best products and service to our customers, and it’s ...
Read full response »Myself
Post-Delivery FeedbackAug 28, 2026
Great products at great prices
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We would appreciate it if you could provide us with...
Read full response »Online Shopper
Site Experience FeedbackAug 27, 2026
Na
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Post-Delivery FeedbackAug 27, 2026
Good range of products but don't always have some shades of foundation wanted.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 7
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we aim to provide high-quality products that meet your expectations. Our stock is always changing with over 10,000 items available, so please c...
Read full response »LEO
Post-Delivery FeedbackAug 27, 2026
The delivery is efficient. I will purchase again when good deals appear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10