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StrawberryNet Reviews - 1,464 Review - 9.0/10

Nov 28, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 1 - 20 of 1,464

CARO

Site Experience Feedback

Nov 27, 2024

GOOD

Toria

Site Experience Feedback

Nov 27, 2024

Some word size is a little bit small, may be a little bit larger is great.

Ha Ha

Site Experience Feedback

Nov 27, 2024

Easy to find the products

traci

Site Experience Feedback

Nov 27, 2024

good

Tee

Site Experience Feedback

Nov 27, 2024

Great service

Sero

Site Experience Feedback

Nov 27, 2024

Hard to follow-up and confirm all applied discounts breakdown between order and checkout pages

Lim

Post-Delivery Feedback

Nov 27, 2024

Have been ordering for a long time

Online Shopper

Site Experience Feedback

Nov 27, 2024

I found the website very hard to navigate

Nikki

Site Experience Feedback

Nov 20, 2024

it is easy to get the product i ilke with price for value and the cargo delivery time is around 3days which is good. the product provided on this platform is with fame and good quality.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Bobo6008

Site Experience Feedback

Nov 26, 2024

No complaint. Easy to use and discount calculated without hassle. Only that the product I bought last time initially wanna repeat order is no longer available or out of stock!

JENG

Site Experience Feedback

Nov 26, 2024

Im a first time buyer

bbu1778

Site Experience Feedback

Nov 26, 2024

the price is very competitive and have many different kinds of products and brands.

Ron

Site Experience Feedback

Nov 26, 2024

I like your site

Online Shopper

Site Experience Feedback

Nov 26, 2024

Check on the variety of brands stocked. I come back here b/c I know that you stock what I want, so if it's not available that's a bummer.

Online Shopper

Site Experience Feedback

Nov 25, 2024

Hopefully more discount on my purchase items.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Kat

Site Experience Feedback

Nov 25, 2024

1st time buyer very pleased with pricing and discounts

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

TJ

Site Experience Feedback

Nov 25, 2024

Easy to navigate

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

sisi

Site Experience Feedback

Nov 25, 2024

I love strawberry net so much, that's why I stick on it so many years.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Nika

Site Experience Feedback

Nov 25, 2024

It is easy to choose a product and checkout. Discounts are automatically loaded, which I like.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Nick

Site Experience Feedback

Nov 25, 2024

Nil