StrawberryNet Customer Reviews
StrawberryNet holds a 8.5/10 overall rating and 193 verified post-delivery reviews on Bizrate.
StrawberryNet Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2007 Winner Platinum Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 69% | 75% |
 Neutral | 16% | 17% |
 Negative | 15% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.3 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 65% | 66% |
Neutral | 24% | 23% |
Negative | 11% | 10% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
Recent Reviews for StrawberryNet
Showing 1 - 50 of 1,042
KK
Site Experience FeedbackAug 2, 2026
Have shopped here before so no hassels. Good product selection with attractive benefits. Good value, good experience. Will definitely return.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We would appreciate it if you could provide us with...
Read full response »Ricky
Site Experience FeedbackAug 2, 2026
A good online shopping platform
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We would appreciate it if you could provide us with...
Read full response »Dinahmac
Site Experience FeedbackAug 1, 2026
Always a great experience thanks Strawberry.nett
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We would appreciate it if you could provide us with...
Read full response »waiting
Site Experience FeedbackAug 1, 2026
a bit hard to make payment by PayPal. the product I order is always very low stock only have 1 or 2 qty only
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
From StrawberryNet
Thank you for sharing your thoughts regarding your recent cosmetic purchase. We are committed to offering top-quality products that align with our customers' expectations at our e-commerce store. We truly appreciate your support ...
Read full response »Kate
Post-Delivery FeedbackJul 31, 2026
It was impossible to make an order in USD or Euro. The site forced me to use the local currency, that is not convenient, because I should pay unnecessary currency conversion fees.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
From StrawberryNet
Thank you for sharing your thoughts regarding your recent cosmetic purchase. We are committed to offering top-quality products that align with our customers' expectations at our e-commerce store. We truly appreciate your support a...
Read full response »AT
Site Experience FeedbackJul 30, 2026
When I plugged in using search the item name and brand it said no item was found, however when I went to the brand search and scrolled the items it was there. Wish you would get Kylie Jenner lip liner and lipstick, 201 Showoff.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we aim to provide high-quality products that meet your expectations. Our stock is always changing with over 10,000 items available, so please c...
Read full response »Marcie
Site Experience FeedbackJul 30, 2026
I wish you have full line of products instead of some
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we aim to provide high-quality products that meet your expectations. Our stock is always changing with over 10,000 items available, so please c...
Read full response »Sands
Site Experience FeedbackJul 29, 2026
It was easy to find what I needed, it was clear the item being purchased and discount was adequate.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Narelle
Site Experience FeedbackJul 29, 2026
Easy to locate product that I wanted and to process order until I got to checkout. Had lots of trouble with website telling me that there was a problem with my address information and it needed to be updated. This occurred roughly 6 - 8 times. Then decided to change browser to Google Chrome and the order proceeded smoothly. Did have some problems with the bank authorisation code but was able to resubmit the order and complete successfully. Thank you
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e‑commerce store, we strive to provide high‑quality products that meet our customers’ needs and expectations. We appreciate your support and look forward to serv...
Read full response »NanaBev
Site Experience FeedbackJul 29, 2026
Easy to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Site Experience FeedbackJul 28, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Site Experience FeedbackJul 28, 2026
smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Site Experience FeedbackJul 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Chris
Site Experience FeedbackJul 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Vicky
Site Experience FeedbackJul 26, 2026
first it was all in Chinese which meant I had to work out how to turn it into English (which meant the pricing changed to US dollars) then the page became very large which made it hard to checkout - it wasn't easy
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. You can shop in your local currency and language wh...
Read full response »the power of a dash
Site Experience FeedbackJul 26, 2026
Highly frustrating not being able to complete my order because of a dash in the telephone number. This order should have take 1 minute, not 3 hours with emails in between
- Overall Rating: 1
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. A remark in red is listed under the place where you...
Read full response »Online Shopper
Site Experience FeedbackJul 24, 2026
None of the discount codes emailed to me worked. Disappointed. Email said 10% welcome back discount would be automatically applied. It wasn’t. 10% off for first mart purchase also did not work
- Overall Rating: 2
- Would Shop Here Again: 3
- Likelihood To Recommend: 4
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. All valid discounts should be applied accordingly g...
Read full response »Hoa Tran
Site Experience FeedbackJul 24, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Site Experience FeedbackJul 24, 2026
don't like that shipping takes so long
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Delivery takes 7-14 working days from the date of d...
Read full response »Betty Blue
Site Experience FeedbackJul 24, 2026
Easy hassle free
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Sheer tint day wear
Post-Delivery FeedbackJul 24, 2026
Found an item that wasnt available anymore. Very please and received in a timely manner.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 7
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Site Experience FeedbackJul 23, 2026
Good interaction to change my email address as now retired
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Unhappy buyer
Post-Delivery FeedbackJul 23, 2026
The moisturizer received is clearly not within my expectations. Have used this cream for many years. But color of cream looks pale unlike previous ones which are pinky and softer. Am doubting if I am buying a fake cream!!!
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 5
- Customer Support: 6
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Blondene
Site Experience FeedbackJul 23, 2026
Been using Strawberrynet for 15 years, always reliable.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Lora
Site Experience FeedbackJul 22, 2026
I am very pleased with this site.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Site Experience FeedbackJul 22, 2026
Everything's OK. But: 1.I'd like to find Méthode Jeanne Piaubert 2.A lot of stores and sites have a special promotions or additional discounts for Birthday Month. It's a pity that you don't do that. I turned 70 in July.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we aim to provide high-quality products that meet your expectations. Your concerns regarding promotions will be addressed via email. We appreci...
Read full response »HumanHero
Site Experience FeedbackJul 22, 2026
I would like to know the ingredients of cosmetic products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we aim to provide high-quality products that meet your expectations. Your query regarding ingredients of cosmetic products will be addressed vi...
Read full response »Vgjuranovic
Site Experience FeedbackJul 21, 2026
It was an easy, clear page and I found products I could not find anywhere else
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we aim to provide high-quality products that meet your expectations. Our stock is always changing with over 10,000 items available, so please c...
Read full response »Cinnabar
Site Experience FeedbackJul 21, 2026
Your site popped up immediately when I was searching for this product. It's easy navigation. You offer ample choices, and make it easy to shop. I like the free delivery service, also the discount, thank you.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we aim to provide high-quality products that meet your expectations. Our stock is always changing with over 10,000 items available, so please c...
Read full response »slee
Site Experience FeedbackJul 20, 2026
Easy to find products and at reasonable price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we aim to provide high-quality products that meet your expectations. Our stock is always changing with over 10,000 items available, so please c...
Read full response »Tina
Site Experience FeedbackJul 19, 2026
無
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we aim to provide high-quality products that meet your expectations. Our stock is always changing with over 10,000 items available, so please c...
Read full response »Karen
Site Experience FeedbackJul 19, 2026
Very was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we aim to provide high-quality products that meet your expectations. Our stock is always changing with over 10,000 items available, so please c...
Read full response »Carina
Site Experience FeedbackJul 18, 2026
I hope that you could carry more up-to-date, more new brand, favor toward light-refreshing smell, not the powdery or way too sweet smell, most people now, need parfume for daily usage, not only for special functions.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we aim to provide high-quality products that meet your expectations. Our stock is always changing with over 10,000 items available, so please c...
Read full response »Online Shopper
Post-Delivery FeedbackJul 18, 2026
price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Robbi
Site Experience FeedbackJul 18, 2026
It was good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Pauline
Site Experience FeedbackJul 17, 2026
Good. There was a body cream by Sheido you no longer had I was dissapointed but was able to buy the other products I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we aim to provide high-quality products that meet your expectations. Our stock is always changing with over 10,000 items available, so please c...
Read full response »Tom
Post-Delivery FeedbackJul 17, 2026
Price not as expected.loading of price after check out.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 7
- Customer Support: 5
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. The recommended retail price (RRP) is how we calcul...
Read full response »Wendy
Post-Delivery FeedbackJul 17, 2026
Tracking order information is confusing
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We would appreciate it if you could provide us with...
Read full response »Online Shopper
Site Experience FeedbackJul 16, 2026
都很好
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
感谢您对近期购买的化妆品的反馈。我们电商平台致力于提供符合顾客需求和期望的高品质产品。感谢您的支持，期待未来再次为您服务。如有任何疑问或需要进一步帮助，欢迎随时通过在线聊天或发送邮件至cscn@strawberrynet.com联系我们。
Online Shopper
Post-Delivery FeedbackJul 16, 2026
I often order products from this site and will order again. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »הני
Site Experience FeedbackJul 15, 2026
אתר נחמד ודי ידידותי.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From StrawberryNet
תודה על המשוב שלך על רכישת מוצרי הקוסמטיקה האחרונה שלך. בחנות האלקטרונית שלנו, אנו שואפים לספק מוצרים איכותיים העונים על צרכי וציפיות לקוחותינו. אנו מעריכים את תמיכתך ומצפים לשרת אותך שוב בעתיד. אם יש לך שאלות או שאתה זקוק לעזרה נ...
Read full response »elys
Site Experience FeedbackJul 14, 2026
so far it was OK. next survey after receiving the purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »EC
Site Experience FeedbackJul 14, 2026
All in all, it’s so satisfying, saving time and effort while allowing me to get my favourite facial products online, especially since the prices are very competitive compared with the flagship shop.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Site Experience FeedbackJul 14, 2026
At first I thought my order had been duplicated ... I hope that it hasn't been.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Your concerns regarding order duplication will addr...
Read full response »CB
Site Experience FeedbackJul 13, 2026
When I can't find something locally, I check StrawberryNet, and I'm sure to find what I need!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »flowerflower
Site Experience FeedbackJul 13, 2026
more coupons for purchasing
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 4
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »TomTom
Site Experience FeedbackJul 13, 2026
bad
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 2
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Kindly let us know what was not up to your expectat...
Read full response »klmm
Site Experience FeedbackJul 13, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Online Shopper
Site Experience FeedbackJul 12, 2026
Sorry running late - no comments
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. All of our products are genuine. Your specific conc...
Read full response »nil
Site Experience FeedbackJul 12, 2026
nil
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From StrawberryNet
At StrawberryNET, we are committed to continuously improving and delivering exceptional service, ensuring that every interaction with us meets your expectations. Thank you for your support—we look forward to serving you again!