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StrawberryNet Reviews - 1,468 Review - 9.0/10

Nov 30, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

69%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 721 - 740 of 1,468

Online Shopper

Site Experience Feedback

May 27, 2024

Suggest to add SF courier service

Online Shopper

Site Experience Feedback

May 27, 2024

have shopped at site for many years but recently last 12 months found it a very annoying and frustrating experience, due to rejection of my payments due to debit card issues. I have used this card for all prior purchases and it continues to be accepted by myriad other online services, your inept responses to my queries were even more frustrating due to their trite and patronising advice and response. If you wish to continue with my custom please remedy YOUR current issues

Cristallegem

Site Experience Feedback

May 27, 2024

Sometimes it's difficult to order some of the items because these are not shipped to my location.

Winnie

Site Experience Feedback

May 26, 2024

good

Aggi

Site Experience Feedback

May 04, 2024

Easy to use

Flamingo

Site Experience Feedback

May 04, 2024

I was impossible to close the res and pay. I All most gave up .


Post-Delivery Feedback

May 26, 2024

This is the first time that I get the products reserve on time .

GZ

Site Experience Feedback

May 14, 2024

I don't find the website as user friendly as it used to be. More difficult to find items. Purchase is fine once I found it, but it was not easy to find.


Post-Delivery Feedback

May 26, 2024

I mostly only order products that I have difficulty getting by other means now as I do not find strawberrynet as cheap as I used to. The products that I do order always come in a timely manner.

Lam

Post-Delivery Feedback

May 25, 2024

no comments

keren

Site Experience Feedback

May 25, 2024

I highly recoomand using the site good prices and very good custoemr service

Online Shopper

Site Experience Feedback

May 25, 2024

Prices r always up. No testers gifts

mona1222

Site Experience Feedback

Apr 29, 2024

It took forever to checkout simply because you didn't state that the shipping and billing details weren't the same. I spent over half an hour trying to solve this problem.

Pisces 12

Site Experience Feedback

May 25, 2024

Did not allow shipping discount so I paid for DHL express but false advertising so will rethink using this site

Anson

Site Experience Feedback

May 07, 2024

还行吧

Sibz

Site Experience Feedback

May 24, 2024

I love the interactive nature of the website.

Tulle

Site Experience Feedback

May 24, 2024

A bit complicated

++

Site Experience Feedback

May 24, 2024

no

hong

Site Experience Feedback

May 13, 2024

good

Online Shopper

Site Experience Feedback

May 23, 2024

Disappointed that you do not sell the 500ml of Kerastase Elixir Ultime. Any chance this can be brought in again please?

Aylani

Site Experience Feedback

May 22, 2024

Very easy to use online ordering platform with fantastic value for money

jezz

Site Experience Feedback

May 22, 2024

Overall interaction fine