StrawberryNet Reviews - 1,468 Review - 9.0/10
2007
Platinum
Circle of
Excellence
2 years
StrawberryNet Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.6 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 69% | 67% |
Neutral | 24% | 27% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for StrawberryNet
Showing 721 - 740 of 1,468
Online Shopper
Site Experience Feedback
May 27, 2024
Suggest to add SF courier service
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 27, 2024
have shopped at site for many years but recently last 12 months found it a very annoying and frustrating experience, due to rejection of my payments due to debit card issues. I have used this card for all prior purchases and it continues to be accepted by myriad other online services, your inept responses to my queries were even more frustrating due to their trite and patronising advice and response. If you wish to continue with my custom please remedy YOUR current issues
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
Cristallegem
Site Experience Feedback
May 27, 2024
Sometimes it's difficult to order some of the items because these are not shipped to my location.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Winnie
Site Experience Feedback
May 26, 2024
good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Aggi
Site Experience Feedback
May 04, 2024
Easy to use
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Flamingo
Site Experience Feedback
May 04, 2024
I was impossible to close the res and pay. I All most gave up .
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Flamingo
Post-Delivery Feedback
May 26, 2024
This is the first time that I get the products reserve on time .
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
GZ
Site Experience Feedback
May 14, 2024
I don't find the website as user friendly as it used to be. More difficult to find items. Purchase is fine once I found it, but it was not easy to find.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
GZ
Post-Delivery Feedback
May 26, 2024
I mostly only order products that I have difficulty getting by other means now as I do not find strawberrynet as cheap as I used to. The products that I do order always come in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lam
Post-Delivery Feedback
May 25, 2024
no comments
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 7
- Customer Support: 6
- Full ratings for this review »
keren
Site Experience Feedback
May 25, 2024
I highly recoomand using the site good prices and very good custoemr service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 25, 2024
Prices r always up. No testers gifts
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
mona1222
Site Experience Feedback
Apr 29, 2024
It took forever to checkout simply because you didn't state that the shipping and billing details weren't the same. I spent over half an hour trying to solve this problem.
- Overall Rating: 3
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
Pisces 12
Site Experience Feedback
May 25, 2024
Did not allow shipping discount so I paid for DHL express but false advertising so will rethink using this site
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Anson
Site Experience Feedback
May 07, 2024
还行吧
- Overall Rating: N/A
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Sibz
Site Experience Feedback
May 24, 2024
I love the interactive nature of the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tulle
Site Experience Feedback
May 24, 2024
A bit complicated
- Overall Rating: 3
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
++
Site Experience Feedback
May 24, 2024
no
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
hong
Site Experience Feedback
May 13, 2024
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 23, 2024
Disappointed that you do not sell the 500ml of Kerastase Elixir Ultime. Any chance this can be brought in again please?
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Aylani
Site Experience Feedback
May 22, 2024
Very easy to use online ordering platform with fantastic value for money
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jezz
Site Experience Feedback
May 22, 2024
Overall interaction fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »