StrawberryNet Reviews - 1,468 Review - 9.0/10
2007
Platinum
Circle of
Excellence
2 years
StrawberryNet Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.6 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 69% | 67% |
Neutral | 24% | 27% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for StrawberryNet
Showing 761 - 780 of 1,468
Leanne
Site Experience Feedback
May 17, 2024
N/a
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Kesha
Site Experience Feedback
May 17, 2024
The experience was nice. The site is efficient, and organized. Which made it very easy to find things
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
kpierce212
Site Experience Feedback
May 17, 2024
Website could use some modernization.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AIMY
Site Experience Feedback
May 17, 2024
Overall, I am very satisfied with the shopping experience on your website, it is user-friendly, has comprehensive information and is pleasant to browse. The less good things are related to the product offering, which is sometimes very limited and missing from certain cosmetic companies, which are actually very large. In addition, I really miss that you don't have photos with swatches of the shades in a large part of the products. Thanks for the opportunity to give feedback to help improve the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 17, 2024
Excelent service, excelent products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LOVE
Site Experience Feedback
May 16, 2024
easy to buy things i want with strawberrynet. Thank You
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Miriam
Post-Delivery Feedback
May 16, 2024
I didn't get my order!
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
ml
Site Experience Feedback
May 16, 2024
no
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
haiju
Site Experience Feedback
May 16, 2024
bad: My skin color is too light as an Asian, so there is not a choice of foundation colors I want.(I want porcelain or ivory). good: There is a choice of eyebrow colors.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
do not publish
Site Experience Feedback
May 15, 2024
Site did not give option for one of the products. Only found as part of google searchg.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
HMK
Site Experience Feedback
May 15, 2024
Overall I like Strawberrynet and have been buying from the site for many years. Today was a little frustrating as when I searched for a particular type of product the results were not clearly what I was looking for. I searched for tubing mascara but none of the results showed this in the product name. I guess it's more of an issue caused by the supplier's branding than the fault of Strawberrynet.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 15, 2024
Fantastic experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
princess
Site Experience Feedback
May 09, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
moni
Site Experience Feedback
May 14, 2024
the identification is very difficult to complete by you takes a lot
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Keren
Site Experience Feedback
Apr 17, 2024
shopping online is very friendly and its not my first purchase. the checkout process is tidies and very frustrating- trying to pay so many times until it confirms and than a day later finding out the payment cacelled- must be improved!!!!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mama Carol
Site Experience Feedback
May 14, 2024
Easy to use.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Gaby
Site Experience Feedback
May 13, 2024
Hello, My name is Gaby, I would like to buy perfumes chanel N° 5 Christian Dior. You don´t send them to México.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jackie
Site Experience Feedback
May 08, 2024
Easy navigation and clear instructions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jackie
Post-Delivery Feedback
May 13, 2024
This was the first time buying through Strawberrynet. Definitely will do mu purchases again.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 13, 2024
The website is a bit slow and it’s frustrating it returns to the top of the search list if you go back, instead of the last item you looked at in the list.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sugar glider
Site Experience Feedback
May 12, 2024
All excellent. I have been using the same products for 40 year’s.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »