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StrawberryNet Reviews - 1,468 Review - 9.0/10

Nov 30, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

69%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 761 - 780 of 1,468

Leanne

Site Experience Feedback

May 17, 2024

N/a

Kesha

Site Experience Feedback

May 17, 2024

The experience was nice. The site is efficient, and organized. Which made it very easy to find things

kpierce212

Site Experience Feedback

May 17, 2024

Website could use some modernization.

AIMY

Site Experience Feedback

May 17, 2024

Overall, I am very satisfied with the shopping experience on your website, it is user-friendly, has comprehensive information and is pleasant to browse. The less good things are related to the product offering, which is sometimes very limited and missing from certain cosmetic companies, which are actually very large. In addition, I really miss that you don't have photos with swatches of the shades in a large part of the products. Thanks for the opportunity to give feedback to help improve the site.

Online Shopper

Site Experience Feedback

May 17, 2024

Excelent service, excelent products

LOVE

Site Experience Feedback

May 16, 2024

easy to buy things i want with strawberrynet. Thank You

Miriam

Post-Delivery Feedback

May 16, 2024

I didn't get my order!

ml

Site Experience Feedback

May 16, 2024

no

haiju

Site Experience Feedback

May 16, 2024

bad: My skin color is too light as an Asian, so there is not a choice of foundation colors I want.(I want porcelain or ivory). good: There is a choice of eyebrow colors.

do not publish

Site Experience Feedback

May 15, 2024

Site did not give option for one of the products. Only found as part of google searchg.

HMK

Site Experience Feedback

May 15, 2024

Overall I like Strawberrynet and have been buying from the site for many years. Today was a little frustrating as when I searched for a particular type of product the results were not clearly what I was looking for. I searched for tubing mascara but none of the results showed this in the product name. I guess it's more of an issue caused by the supplier's branding than the fault of Strawberrynet.

Online Shopper

Site Experience Feedback

May 15, 2024

Fantastic experience

princess

Site Experience Feedback

May 09, 2024

good

moni

Site Experience Feedback

May 14, 2024

the identification is very difficult to complete by you takes a lot

Keren

Site Experience Feedback

Apr 17, 2024

shopping online is very friendly and its not my first purchase. the checkout process is tidies and very frustrating- trying to pay so many times until it confirms and than a day later finding out the payment cacelled- must be improved!!!!

Mama Carol

Site Experience Feedback

May 14, 2024

Easy to use.

Gaby

Site Experience Feedback

May 13, 2024

Hello, My name is Gaby, I would like to buy perfumes chanel N° 5 Christian Dior. You don´t send them to México.

Jackie

Site Experience Feedback

May 08, 2024

Easy navigation and clear instructions


Post-Delivery Feedback

May 13, 2024

This was the first time buying through Strawberrynet. Definitely will do mu purchases again.

Online Shopper

Site Experience Feedback

May 13, 2024

The website is a bit slow and it’s frustrating it returns to the top of the search list if you go back, instead of the last item you looked at in the list.

Sugar glider

Site Experience Feedback

May 12, 2024

All excellent. I have been using the same products for 40 year’s.