State Line Tack Reviews - 2,194 Post-Delivery Reviews - 8.7/10
State Line Tack Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2016 Winner Circle of Excellence
1 years
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Learn more about reviewsRecent Reviews for State Line Tack
Showing 1 - 50 of 3,791
Online Shopper
Post-Delivery FeedbackJun 18, 2026
Unauthorized substitution of product
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Dawn
Post-Delivery FeedbackJun 18, 2026
I like the products I purchased. Easy shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Hot Fudge
Site Experience FeedbackJun 18, 2026
My experience resulted in a purchase. I have been frustrated looking for a variety of hackamores for my hard to fit horse. State Line provided multiple choices. Hopefully I will not need to return it, but the return policy made it an easy decision to buy from State Line.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
mm
Post-Delivery FeedbackJun 18, 2026
The fly mask are of great quality but I should have measured them as they were a bit large. I made an adjustment that I hope will hold.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 18, 2026
good selection and prices
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Cris
Site Experience FeedbackJun 17, 2026
Website worked well and was easy to navigate through.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JP
Post-Delivery FeedbackJun 17, 2026
Shipping was fast, the product looked nice
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 17, 2026
Products were listed as Horse size, but were extremely LARGE. They are more on the side of Warmblood. I have fairly large horses, but both halters I ordered were too large. Sizing charts need to be adjusted for real live horses.
- Overall Rating: 6
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Roxanne
Post-Delivery FeedbackJun 17, 2026
Always have a great selection at affordable prices, and the customer service is excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 16, 2026
Have yet to get my refund and I paid for the extra insurance thing
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 9
Torrance
Site Experience FeedbackJun 16, 2026
I was drawn to come to the website today because I got a text about sale happening!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Maizeys
Post-Delivery FeedbackJun 16, 2026
I don't normally purchase from Stateline...I've always found your pricing too high. However I was looking for specific items that happened to come up in a Google search for what I wanted, and at excellent sale price. Such a good deal, I ordered. I would order again if I found the pricing competitive for what I wanted and shipping was reasonable. It's not likely I would recommend you to another, without mentioning the pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kk
Post-Delivery FeedbackJun 16, 2026
Sent me the wrong item When I wanted to use the live agent it said Sarah was clocking out in 40 mins so I sat there for that long just waiting for someone to respond to me in the chat and nobody did. Wasted my time.
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 1
Online Shopper
Post-Delivery FeedbackJun 16, 2026
Love the socks wish they were more durable in the seams
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
ashley
Site Experience FeedbackJun 15, 2026
website is easy to navigate with lots of options and a bunch of sales
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
none
Site Experience FeedbackJun 14, 2026
you changed the web site payment options so it took me a while to figure it out
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 13, 2026
The lady I spoke to before i ordered was MOST helpful & then when it didn’t arrive on time, because you had to get it from the manufacturer, you all upgraded my shipping and sent it out to me the same day you got it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jess
Post-Delivery FeedbackJun 13, 2026
Got this great waterproof sheet for less than 50$! And not to mention the tack bag.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
...
Post-Delivery FeedbackJun 13, 2026
Shipping is just too slow. Anywhere else I order from i received the product within 5 business days
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: N/A
horse
Site Experience FeedbackJun 13, 2026
There was alot to accomplish just to check out.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 12, 2026
Hi. Ordering from SLT is so easy and convenient. You should give them a try next time you need wormer or tack.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
MbFlorida
Site Experience FeedbackJun 12, 2026
It was easy, I searched the brand and items I wanted and the website was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ironhorse57
Post-Delivery FeedbackJun 12, 2026
I paid $11 for shipping and it took more than 2 weeks to arrive, totally unacceptable
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Amoequus
Post-Delivery FeedbackJun 12, 2026
I’ve never had any problems with this company and I have been buying everything from horse treats to saddles from them for about 35 years
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Rose
Post-Delivery FeedbackJun 12, 2026
I thought I ordered 2 sets of heel straps & one pair of stirrup straps. After placing my order, I noticed only 1pair of heel straps were on the order. I ordered the second set of heel straps and then sent a message to customer service asking for them to add the second pair of boot straps to be shipped with my first order and refund the shipping different. Customer service did not do what I asked & never contacted me about the issue. So, I am not happy about that.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 5
Vix
Site Experience FeedbackJun 11, 2026
Site offered an initial customer discount which sounded great as it was an expensive boot order but of course it then did not apply to my purchase. That is frustrating. Shipping indicated less than a week but once I got to the cart I had to pay $9.99 to get slightly quicker shipping.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
NCSally
Post-Delivery FeedbackJun 11, 2026
Needed a good quality inexpensive halter and knew statelinetack regularly has good clearance items. They had what I wanted and I was able to use rewards to get it at even better price. It arrived in 3 days. The quality was better than I expected. I would recommend statelinetack to everyone needing quality horse or farm supply at good prices.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Stock tank pool accessory
Post-Delivery FeedbackJun 11, 2026
I used it to slide over stock tank for a drink holder… using tank as a pool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Brio's Mom
Post-Delivery FeedbackJun 11, 2026
The selection of horse grooming tools was great and they had a good price on the helmet I was replacing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Lorelai
Site Experience FeedbackJun 10, 2026
it tried to tack on an extra 18 dollars to my order but other than that it's great and very easy to use. Free shipping is nice too.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Pat
Post-Delivery FeedbackJun 10, 2026
My order arrived quickly a well protected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Badeye
Post-Delivery FeedbackJun 10, 2026
I order this product from State Line because of the price, we have a store here but it’s a little higher and I want to continue using this fly spray because it works great, I also use it on my carport to keep flys and mosquitoes from beating me in the house if you have not tried this spray with the unit I highly recommend you give it a try you will not regret it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 10, 2026
as expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bj
Post-Delivery FeedbackJun 10, 2026
I was very happy with the selection of Reins available, & the pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 10, 2026
Very good service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 10, 2026
I had previously ordered muzzles for my horse at SLT and they worked well. I ordered another one in the spring that looked exactly like the previous ones but when I tried it on her the bucket was too short. I found another one at SLT and ordered it which does fit my mare, but I just realized that the hole is much smaller than her previous ones so we have to try to make it bigger. I had taken the tags off of the one that didn’t fit before I went to the barn because I didn’t expect any issues. When I tried to return it I was told that they would not accept any returns without tags even if it was still clean. I explained what happened but they denied the return. I’ve ordered a decent amount of products from SLT over the past few years and feel that this was not good customer service. I will check all other options first when looking to purchase more products in the future before looking at SLT.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 1
MJ
Post-Delivery FeedbackJun 10, 2026
I was looking for a good synthetic saddle for a small pony. StateLine had a great selection and were fast with the shipping. It was a great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ali
Site Experience FeedbackJun 9, 2026
I was happy. I am also nervous. What if the saddle is not a good fit for the horse? Can I return it?
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pam
Post-Delivery FeedbackJun 9, 2026
Was happy with the product, however, the lid was not secure so when I opened the box, some of the treats fell out and broke. I also tried to find out what the shelflife is for my product, but was unable to do so through chat, and was unable to connect with an actual person. Therefore, I never did get an answer.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 6
fiddleronthehoof
Post-Delivery FeedbackJun 9, 2026
I got what I wanted. Wasn't hard to find or compare prices elsewhere. Took a bit longer than I'd like.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 5
- Customer Support: 6
Alan
Post-Delivery FeedbackJun 9, 2026
Truly, truly a good company to deal with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
JAM
Post-Delivery FeedbackJun 9, 2026
Great helmet, arrived in excellent new condition
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Willow
Post-Delivery FeedbackJun 8, 2026
Good buys and good selection
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
MG
Site Experience FeedbackJun 8, 2026
I ordered the wrong size helmet and quickly got a return label as well as purchased the correct size. The helmet is gorgeous, i cant wait to get one that fits!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
vi
Site Experience FeedbackJun 8, 2026
it's easy to use, to found what you need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 8, 2026
State Line tack is my go to for all things horse
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
George
Site Experience FeedbackJun 8, 2026
Overall a standard interaction. The true test will be how long it takes to receive my order
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ls
Post-Delivery FeedbackJun 8, 2026
I'd return some things if easier to do. I didn't pay the "extra" fee. Not Statelines fault products are not made quality as they used to be, years ago.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 8, 2026
I have purchased several grazing masks over the past couple years. I have a wonderful mare but she thinks her side job is to vacuum her pastures. The grazing masks that I have received from State Line are easy to put on, flexible and edible. I'll order another in August.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
KN
Post-Delivery FeedbackJun 8, 2026
Absolutely the rudest person I have dealt with at your company. I called about my order that says 2-5 days, it took over a week. The lady was very rude and said well, you should have paid for expedited shipppng. I use to purchase a lot from You and this will definitely be the last put phase I make.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
