Skip to main content

State Line Tack Customer Reviews

State Line Tack holds a 8.8/10 overall rating and 2,181 verified post-delivery reviews on Bizrate.

State Line Tack logo
Certified
Most Current Certification:
Aug 3, 2026
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.

State Line Tack Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - State Line Tack

2016 Winner Circle of Excellence

1 years

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Post-Delivery Feedback - 2,181 Reviews

Overall Satisfaction:

8.8out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

77%76%
Neutral rating icon

Neutral

11%10%
Negative rating icon

Negative

12%13%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Site Experience Feedback - 812 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

80%80%
Neutral rating icon

Neutral

17%17%
Negative rating icon

Negative

3%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.3 out of 10

Recent Reviews for State Line Tack

Showing 1 - 50 of 2,993

  • Online Shopper

    Post-Delivery Feedback

    Aug 2, 2026

    I did not like having to use SHOP to track my order. I downloaded the app, it did not track and now they have access to my account. Calling customer support was very helpful. They were pleasant and responsive. However, I purchased the return shipping insurance. When my package arrived no return label or form was included and I needed to return one of the items, so I have to call again. The last time I ordered from Stateline I also had trouble tracking an order. After contacting customer service several times they finally determined the item was no longer available. Your customer service is very friendly but it seems like you have warehouse issues.

    • Overall Rating: 7
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: 10
    Full ratings for this review »
  • sisterM

    Site Experience Feedback

    Aug 2, 2026

    fine/dandy

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Angie

    Post-Delivery Feedback

    Aug 2, 2026

    I searched Google for the product I needed, State Line came up with a great price so I clicked on the website. I didn’t know of this company until this purchase. Their page is easy to navigate and they have a lot of quality merchandise to choose from, I found what I wanted and ordering was simple, merchandise shipped and arrived quickly, as I needed the fly mask urgently, and was exactly as it appeared online. Packed correctly and no damage. I’ll definitely shop this site again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Brook

    Post-Delivery Feedback

    Aug 2, 2026

    Item was exactly as it appeared to the description arrived at a timely manner, and very good quality

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Averyyyyyyy

    Site Experience Feedback

    Aug 2, 2026

    It was so amazing I can’t believe the discount I got and I am so excited to shop here again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 2, 2026

    Shipping was extremely fast!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Unhappy customer

    Post-Delivery Feedback

    Aug 2, 2026

    I could not believe how rude and unhelpful the State line customer service rep was. I ordered a bradoon, the title of the product SAYS bradoon, but because the specific item I purchased didn’t say 55 mm rings in the descriptive text unlike every other bradoon, somehow it is my fault that the item has 70 mm rings (not in the description, and not consistent with the title of a bradoon). I had no faith that she understood my issue and I will look elsewhere for what I need.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 1
    Full ratings for this review »
  • BevB

    Site Experience Feedback

    Aug 2, 2026

    sizing is not clear. Otherwise experience was very good. Lots to select from! Prices are reasonable

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 2, 2026

    our income is not necessary to place an order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mrs D

    Post-Delivery Feedback

    Aug 2, 2026

    Great selection, fair prices, delivery on time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • El macho

    Post-Delivery Feedback

    Aug 1, 2026

    Good job

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Bitzy

    Site Experience Feedback

    Aug 1, 2026

    I always enjoy using stateline tack's website. It is easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Shane

    Post-Delivery Feedback

    Aug 1, 2026

    The time from order to delivery is very slow. Also the "SHOP" app is useless. Tried tracking my packages and it asked for confirmation then put me in a circular loop of screens. A pain in the ass!!!!

    • Overall Rating: 3
    • Would Shop Here Again: 3
    • Likelihood To Recommend: N/A
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 1, 2026

    Product met expectations. Item was what I was looking for

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • KG

    Post-Delivery Feedback

    Jul 31, 2026

    I was looking for a specific type of fly mask which I found for a discounted price and I ordered from State Line. The product arrived and was exactly as described and came quickly and on time. Very happy with my purchase!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Dede

    Post-Delivery Feedback

    Jul 31, 2026

    I ordered flank billets for my saddle. Upon checking out o noticed they had my current address as billing and old address as mailing. I had changed it last year but it only changed the billing. Luckily it was after hours on Friday and they didn’t ship till Monday. So I left a voicemail and emailed to have it changed to not be sent to old address. I did call on Saturday and spoke to a nice women who changed the mailing address and assured me it would not go to the old address. I did receive a email on Monday letting me know everything was fixed. I did get my flank billets very quickly. They are perfect!! Very satisfied!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Eagletech

    Post-Delivery Feedback

    Jul 31, 2026

    When I was making my purchase online I clicked to have the order rushed but it kept going back and forth and when it finally submitted, it did not capture my order for rush shipment. I reached out by email and they never responded. I also sent another email requesting to know if they would ship to Canada but I still haven't heard back.

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 4
    Full ratings for this review »
  • Linda

    Post-Delivery Feedback

    Jul 31, 2026

    Great products and excellent prices.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 31, 2026

    Hay bags do not work. It has taken forever to get resolution!! STILL waiting for shipping label.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: 1
    Full ratings for this review »
  • Monique

    Site Experience Feedback

    Jul 31, 2026

    Any time I’ve ordered from Stateline Tack my things have arrived in an extremely timely manner and always in good condition.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • millstap

    Post-Delivery Feedback

    Jul 31, 2026

    I was pleasantly surprised with State Line. It was fast shipping with the best price. The Brome pole was in perfect condition and easy to assemble.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 31, 2026

    I simply wanted to exchange an item and your return policy is absolutely ridiculous with having to get a credit and reorder an item. This is the second time i have had issues with orders which now will prevent me from ordering from you again.

    • Overall Rating: 4
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: 5
    Full ratings for this review »
  • SlickLOH

    Site Experience Feedback

    Jul 31, 2026

    Thye have lots of options but the website feels clunky and old.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Teresa

    Post-Delivery Feedback

    Jul 31, 2026

    Phenomenal!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 31, 2026

    I expected a neck covering on the fly sheet

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Shawn

    Site Experience Feedback

    Jul 30, 2026

    Love this website. Always as advertised.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • HorseLover

    Site Experience Feedback

    Jul 30, 2026

    Only site to give me shipping for less than 11 dollars with zero hidden costs, very impressed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fertresq

    Post-Delivery Feedback

    Jul 30, 2026

    They had the product I needed even when no one else had it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mas

    Site Experience Feedback

    Jul 30, 2026

    My experience was great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LP

    Site Experience Feedback

    Jul 30, 2026

    Everything was great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Joy

    Site Experience Feedback

    Jul 30, 2026

    Shipping could be faster and should be free.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Denise A

    Post-Delivery Feedback

    Jul 30, 2026

    I have always been very happy with the entire ordering process HOWEVER, this time the product had a minor area that was not to quality. There was what seemed to be electrical tape holding the 2 ends of the tie on the rope halters I just received and this tape came right off so the 2 ends are no longer held together like they should be.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Soft Horse Brushes

    Post-Delivery Feedback

    Jul 30, 2026

    I needed 20 soft horse face brushes and found them here for a mindulness with horses class. Delivered quickly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Horselover81980

    Post-Delivery Feedback

    Jul 30, 2026

    Great price on a nice fly sheet. Lots of sizes and a great size chart.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • me

    Post-Delivery Feedback

    Jul 30, 2026

    great value and in stock and packaged extremely well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Niki

    Post-Delivery Feedback

    Jul 30, 2026

    Reordered a pair of chaps for my daughter because she loved them the first time we purchased them from Stateline. Both times the whole process was easy and quick.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Flea Bitten Grey Gelding

    Site Experience Feedback

    Jul 30, 2026

    Simple search for products. Easy to order and check out. Love this website.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cindylouhoo

    Site Experience Feedback

    Jul 29, 2026

    Was user friendly, easy to search, excited to try new products.I especially liked how I could go back and forth to the cart with ease.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hello

    Site Experience Feedback

    Jul 29, 2026

    some items I was looking at did not have a description which limited my comparison of the item. All others were well described with reviews.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • New Horse Dad

    Site Experience Feedback

    Jul 29, 2026

    My daughter is entering a Western Equine Science Program at Findlay (in Ohio). They gave us a "tack list", and I had absolutely no idea what I was doing (I never owned horses). They recommended your website, and after hours of looking up items for her freshmen year I am very happy I found you; prices were definitely better than almost any other place I checked out without declining quality. Some of the items lacked a lot of description, and I had to go to other websites to find info, but that's probably because I know very little about horses. I have learned a ton in the past week, and will be shopping here again over the next few days.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • May

    Site Experience Feedback

    Jul 29, 2026

    fast n easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Keebler Elf

    Post-Delivery Feedback

    Jul 29, 2026

    Best and most economical supplier is State Line Tack! Many products are hard to find elsewhere and are often sold in only small containers. Neatsfoot Pure is something I use alot to protect my tack so I prefer to order it in gallon quantities.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Myboogift

    Post-Delivery Feedback

    Jul 29, 2026

    Ordered an item for my granddaughter and it arrived promptly and it is exactly what she wanted. It’s a surprise gift.,

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ridermom

    Site Experience Feedback

    Jul 29, 2026

    Super easy and beautiful products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 29, 2026

    I spoke to a CSR and was looking for a fly mask for my mule that had extra room over his eyes so he could blink. She was not able to provide any more information than what I could see in the picture and it looked good. It was still a normal amount of fit over the eyes when I put it on him and after one day his skin was rubbed off around his nose due to the fit which seemed okay, initially. Also, the magnet closing is odd and will likely be hard to remember, so guessing it will be damaged quickly.

    • Overall Rating: 2
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 2
    Full ratings for this review »
  • Geezer

    Post-Delivery Feedback

    Jul 29, 2026

    All I bought was a bootjack. It is honestly the best bootjack I've ever had. I suspect that the soft plastic in the part that grips the boot heel may wear out fairly soon but even if it does it's worth it because it absolutely does not slip off the heel when I'm pulling the boots off.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Joan

    Post-Delivery Feedback

    Jul 29, 2026

    I love state Line Tack. I ve ordered from them many times-very reliable, large inventory, good service and reasonable prices….

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 29, 2026

    Product was not as advertised. Returning it has required me to contact customer service 3 times in the last week and it is still not resolved. Was told that it will cost 11.00 to return it that would come off my refund. Still have not received shipping label.

    • Overall Rating: 3
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: 3
    Full ratings for this review »
  • Beth Ann

    Post-Delivery Feedback

    Jul 29, 2026

    I ordered a set of 24 driveway makers. It was advertised as a set of 24 pieces. When I got my order there was only 1 marker in the box. There was a long delay in the delivery. I spoke with Laura at State Line Tack and she said she put a ticket in and I had also sent an email. Got another box delivered, but the box was opened and there was only 22 markers in the box. I am still short 1 marker. It was shipped Fedex this time.

    • Overall Rating: 2
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 5
    Full ratings for this review »
  • Gertie’s Mom

    Post-Delivery Feedback

    Jul 28, 2026

    I buy a lot of my barn supplies as the season is coming to a close. Great savings with the sales, can always find what I want/need, and shipping is reasonable. Most recent purchase was a fly mask with 90% uv protection for my mule who has Lyme induced uveitis. I got one for 1/3 of the price I paid for them previously.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »