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State Line Tack Reviews - 16,753 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 641 - 660 of 16,753

Brix

Site Experience Feedback

Nov 16, 2024

Easy to find what I was searching for

Kryss G.

Site Experience Feedback

Nov 16, 2024

Was very easy to search for what I was looking for and there was surprisingly lots of options. Very good pricing. Would be nice if I could save items on a wishlist for future purchases.

Jezz

Site Experience Feedback

Nov 16, 2024

Found everything I was looking for!

Arrowheadhunter

Site Experience Feedback

Oct 31, 2024

order was fast and easy.


Post-Delivery Feedback

Nov 16, 2024

bought a blanket for my horse. it is very nice.

Lfoxxx00

Site Experience Feedback

Nov 16, 2024

Great website and love that you are offering personalization! My granddaughter is getting a horse for Xmas and these gifts will make it amazing!

CITYBUMPKIN

Site Experience Feedback

Nov 16, 2024

OVERALL IT WAS FINE. EXPECTED THE 15% DISCOUNT BUT DIDN'T GET IT. OTHER THAN THAT IT WAS GOOD.

Kate

Site Experience Feedback

Nov 16, 2024

All good

MO

Site Experience Feedback

Nov 16, 2024

Na

chief Don

Site Experience Feedback

Nov 16, 2024

it was all good

Cheshire cat

Site Experience Feedback

Nov 16, 2024

Website is great. However the pictures of the horse blankets ALL with hoods obstructs the view of the neckline and closure. I believe you will be getting a lot of returns from this ALSO I was informed during this shopping experience that I would get a 25% discount which I did NOT receive. Yes I need the blanket if the neckline is right But I will remember that the next time I need something!!!

Bud 1

Site Experience Feedback

Nov 16, 2024

Neither better or worse than most. Don’t like shipping charges.

Nic

Site Experience Feedback

Nov 04, 2024

Always has a good sale going on.

Chuck

Site Experience Feedback

Nov 16, 2024

Easy to shop

Online Shopper

Site Experience Feedback

Nov 16, 2024

Great

Lulu

Site Experience Feedback

Nov 16, 2024

The website has quality items and this is usually the place I go for horse stuff.

Pony

Site Experience Feedback

Nov 16, 2024

The web site was a bit of a pain, as the dropdown from the header kept covering up the page I needed, both while looking and while checking out. I had the catalogue, so it made it easy to refine my search.

Woods

Site Experience Feedback

Nov 16, 2024

Website is user friendly and I found what I was looking for.

Emily

Site Experience Feedback

Nov 16, 2024

Easy to navigate and look at different options. No problem checking out.

Online Shopper

Site Experience Feedback

Nov 16, 2024

Great

Cjs michigan

Site Experience Feedback

Nov 16, 2024

If there is a problem with checkout it should put you on the area that needs to be clicked on or filled out. I tried several times to check out and I had many things in in the cart, but because I had no idea why it wasn't going through I found the account password was still in need of attention. I checked proceed without creating and account and finally after several frustrating attempts it went through. I would have bought much more but I kept removing things from my cart. Maybe next time. I wasted a lot of my precious time!