Skip to main content

Spirit Halloween Customer Reviews

Spirit Halloween holds a 9.3/10 overall rating and 3,795 verified post-delivery reviews on Bizrate.

Spirit Halloween logo
Certified
Most Current Certification:
Aug 13, 2026
Spirit Halloween offers an incredible selection of Halloween Costumes, Halloween Decorations, Halloween Accessories, and Halloween Makeup.

Spirit Halloween Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Post-Delivery Feedback - 3,795 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

88%88%
Neutral rating icon

Neutral

5%5%
Negative rating icon

Negative

7%7%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Site Experience Feedback - 81,426 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%87%
Neutral rating icon

Neutral

11%10%
Negative rating icon

Negative

3%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

Recent Reviews for Spirit Halloween

Showing 1 - 50 of 85,221

  • Skeleton Mom

    Site Experience Feedback

    Aug 12, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Raven

    Site Experience Feedback

    Aug 12, 2026

    Tried to buy it in store but was sold out. Same thing happened last year. It's too bad not enough product is in stock.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Manniemoe

    Site Experience Feedback

    Aug 12, 2026

    It was a pretty basic purchase. I only came on the website to look at some things and I ended up purchasing 2 items.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 12, 2026

    It was great and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Misanthrope666

    Site Experience Feedback

    Aug 12, 2026

    Literally excited to see the Billy side stepper in stock did an order last week and he wasn't there glad he was this week

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • 🐝Beez_Nutz🐝

    Site Experience Feedback

    Aug 12, 2026

    Wonderful!! So many things to choose from. Halloween is my favorite holiday!!♡

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Claudia

    Site Experience Feedback

    Aug 12, 2026

    That was good besides the shipping its kinda pricey

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Spookz92

    Site Experience Feedback

    Aug 12, 2026

    Fast easy .whish they had more of the items they have in stores online . Over all well done .

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 12, 2026

    Was great no issues

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 12, 2026

    All was wonderful experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Aaron

    Post-Delivery Feedback

    Aug 12, 2026

    I was looking for an animatronic from last year. I found it really easily and like my other animatronics ive bought from Spirit it was a really easy process. Which is why i keep buying them.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • josh

    Site Experience Feedback

    Aug 12, 2026

    it was easy to use and find stuff but i was in shock by the shipping cost

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • DSRTSHARK

    Site Experience Feedback

    Aug 12, 2026

    check out was good.. easy I get the oversize shipping .. but seems like a lot.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • J

    Site Experience Feedback

    Aug 12, 2026

    It’s always been around and seems reliable.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sav

    Site Experience Feedback

    Aug 12, 2026

    N/A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bambam

    Site Experience Feedback

    Aug 12, 2026

    Easy to find things looking for. The website crashed right before checking out so had to wait to check out.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Mandy

    Post-Delivery Feedback

    Aug 12, 2026

    I have many items that I’ve gotten through the years from Spirit Halloween. I look forward to browsing the spirit Halloween stores not just around the holiday season I am also a big horror fan. I tend to collect things whenever there is a new release that I just need to have. I’ve only ever really had two issues, but they were resolved. I did have an issue with this order a manufacturers defect, but they had sent out a new item free of charge. Overall happy with my new item and I will continue purchasing from Spirit Halloween.

    • Overall Rating: 5
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • B-rad

    Site Experience Feedback

    Aug 12, 2026

    Easy and smooth transaction

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gemini Girl

    Site Experience Feedback

    Aug 12, 2026

    Good merchandise

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pasto

    Site Experience Feedback

    Aug 12, 2026

    Very quick and easy to select the items I want and to complete my purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • FlakeboardD

    Site Experience Feedback

    Aug 12, 2026

    It was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Denny

    Site Experience Feedback

    Aug 12, 2026

    Didn’t have my size

    • Overall Rating: 6
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 4
    Full ratings for this review »
  • BatDan

    Site Experience Feedback

    Aug 12, 2026

    Regular Buyer for many years, both online and in-store.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 12, 2026

    Super expensive

    • Overall Rating: 1
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • Swift

    Site Experience Feedback

    Aug 12, 2026

    Really wish there was a way to modify an order such as cancel or change the size. Accidently ordered the wrong size so I'll have to hope that the return policy is easy and I had to order the appropriate one

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Shirl

    Site Experience Feedback

    Aug 12, 2026

    Over all the Easiest site to check out

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hannah

    Site Experience Feedback

    Aug 12, 2026

    Easy to purchase! Cant wait to check on in store

    • Overall Rating: N/A
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Sabs

    Site Experience Feedback

    Aug 12, 2026

    Easy to use and navigate.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Sal

    Post-Delivery Feedback

    Aug 12, 2026

    Ordered 4 items and only received 3. Customer service said id have to wait 3-5 business days before they can supply me with more information on my “lost” item

    • Overall Rating: 2
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 5
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 12, 2026

    Every good easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • K

    Site Experience Feedback

    Aug 12, 2026

    The checkout experience could be better when applying the promo code and not remove every chance it gets

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • web

    Site Experience Feedback

    Aug 12, 2026

    the only thing i dont like is the additional shipping charges that are very expensive and sometimes not worth getting or i look elsewhere who offer free shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 12, 2026

    It was good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Giulia

    Site Experience Feedback

    Aug 12, 2026

    It was fine, website looks outdated

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Poetry_520

    Site Experience Feedback

    Aug 12, 2026

    My experience was great, I had some items saved in my cart that was still there. After browsing I found other cool things that I wasn’t really looking for but ended up purchasing anyway. Overall I’m happy, and I’m most likely going to purchase some more decor! Each year spirit has bigger and better stuff to add to my decor.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 12, 2026

    Great and easy to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cami

    Site Experience Feedback

    Aug 12, 2026

    Great experience quick checkout

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LuvXmas

    Site Experience Feedback

    Aug 12, 2026

    User friendly. Easy to navigate the website.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 12, 2026

    Itvwas easy

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Danii

    Site Experience Feedback

    Aug 12, 2026

    Amazing service easy to find what I was looking for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Amber

    Site Experience Feedback

    Aug 12, 2026

    I would’ve loved to have a coupon for my first purchase from sprit but I am satisfied with the free shipping discount.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Daditude12

    Site Experience Feedback

    Aug 12, 2026

    Kind of unwieldy and separating billing and shipping addresses was difficult

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Molly

    Site Experience Feedback

    Aug 12, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Mont406ana

    Site Experience Feedback

    Aug 12, 2026

    Very good, easy to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Professa Plumber

    Site Experience Feedback

    Aug 12, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • My birthday follows Halloween as in the next day 1st of November, thus Halloween has been a treasure

    Site Experience Feedback

    Aug 12, 2026

    We loved the actual business display and found the "REAPER" on line with the website and I use PayPal monthly so 1+1+1 equals 3 and we have it in 5 days.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • KT

    Site Experience Feedback

    Aug 12, 2026

    The website was over all easy to navigate and you can simply filter down to specfic items you're looking for. Everything is clearly labeled and quickly directs you where to look for your preferred items. I wish some of the items weren't priced as high, but I would say Spirit prices are comparable to the rest of the market.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Candigirl

    Post-Delivery Feedback

    Aug 12, 2026

    I ordered a plastic Hazbin Hotel mask online. It arrived on time, but was damaged when I received it. The mask was tossed in a box with no padding. The antenna on the mask were broken during transport.

    • Overall Rating: 1
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 12, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jenny

    Site Experience Feedback

    Aug 12, 2026

    I don’t like the check out

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
Spirit Halloween Customer Reviews | Verified Customer Reviews at Bizrate Surveys