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Spirit Halloween Customer Reviews

Spirit Halloween holds a 8.5/10 overall rating and 9,021 verified post-delivery reviews on Bizrate.

Spirit Halloween logo
Certified
Most Current Certification:
Nov 15, 2026
Spirit Halloween offers an incredible selection of Halloween Costumes, Halloween Decorations, Halloween Accessories, and Halloween Makeup.

Spirit Halloween Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 9,021 Reviews

Overall Satisfaction:

8.5out of 10

Would Shop Here Again:

8.5out of 10

Likelihood To Recommend:

9.2out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

73%67%
Neutral rating icon

Neutral

10%11%
Negative rating icon

Negative

16%23%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

6.7 out of 10

Site Experience Feedback - 91,701 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%80%
Neutral rating icon

Neutral

14%14%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Spirit Halloween

Showing 1 - 50 of 100,722

  • SweatyHurriCain

    Site Experience Feedback

    Nov 14, 2026

    decent but website could look a little better but pretty good overall

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rosicheeqs

    Site Experience Feedback

    Nov 14, 2026

    I was sad to see the Heat Miser and Snow Miser animatronics were not available in store or online

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mshell

    Site Experience Feedback

    Nov 14, 2026

    It was great. Easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Al Lanza

    Post-Delivery Feedback

    Nov 14, 2026

    great price awesome selection

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ashley

    Site Experience Feedback

    Nov 14, 2026

    Liked what was in stock but the web page was slow to load multiple times

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Kei

    Site Experience Feedback

    Nov 14, 2026

    I hate seeing ai being pushed.

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Sandra L.

    Site Experience Feedback

    Nov 14, 2026

    Got a great costume for my son today!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 14, 2026

    No

    • Overall Rating: 1
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Ari

    Site Experience Feedback

    Nov 14, 2026

    I’m happy with my purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Medusa

    Site Experience Feedback

    Nov 14, 2026

    It was fine.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 14, 2026

    it was great!! found something i been wanting a long time

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 14, 2026

    Was a good interaction, with no problems.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 14, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Apollo

    Post-Delivery Feedback

    Nov 14, 2026

    Shopped online for after Halloween sales. Had some great finds. Definitely happy about the online experience.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 14, 2026

    i ordered 3 items, but only received 2 of what i ordered a random item was thrown in to makeup for one item being out of stock. i would have appreciated bettet communication.

    • Overall Rating: 4
    • Would Shop Here Again: 4
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: 5
    Full ratings for this review »
  • Tass

    Site Experience Feedback

    Nov 14, 2026

    In store doesn’t match online.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Ellie

    Site Experience Feedback

    Nov 14, 2026

    It was easy as pie. I knew what I was looking for. It was super easy to find it. I bought it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Michaella

    Site Experience Feedback

    Nov 14, 2026

    Went to Spirit Christmas - it was very cool but I was diappointed no anamatronics were available in store and online charges such significant shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Guber83

    Site Experience Feedback

    Nov 14, 2026

    smooth easy transaction, easy to search

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 14, 2026

    In store, the employee was kind of rude. Would not look to see if they had an item that I wanted to buy

    • Overall Rating: 2
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Nikki

    Site Experience Feedback

    Nov 14, 2026

    Cute christmas props.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Shawn

    Site Experience Feedback

    Nov 14, 2026

    so far it's just a purchase. I didn't scour the site. but as far as search ability goes it went very well. found exactly what I was looking for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Babyash

    Site Experience Feedback

    Nov 14, 2026

    easy to use

    • Overall Rating: N/A
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 14, 2026

    no problems , i’d shop here again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • B

    Site Experience Feedback

    Nov 14, 2026

    it was ok

    • Overall Rating: 7
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Philbro !

    Post-Delivery Feedback

    Nov 14, 2026

    simply great service ! will purchase more from spirit not to good with words. thank you !

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lola

    Site Experience Feedback

    Nov 14, 2026

    Good experience, I got what I needed although I wish there was more in stock at our store so there wouldn’t be shipping. The size I got at the store was too small and I paid more for it online.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • bones

    Post-Delivery Feedback

    Nov 14, 2026

    Would like for you to offer more outdoor rated products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Figment

    Site Experience Feedback

    Nov 14, 2026

    I am happy there is now a Spirit Christmas option, just would like more choices.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Paulie

    Site Experience Feedback

    Nov 14, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • rancidenigma

    Post-Delivery Feedback

    Nov 14, 2026

    My product came on time

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jank

    Site Experience Feedback

    Nov 14, 2026

    Website was easy to use. The items in the store were not necessarily online and that was upsetting.

    • Overall Rating: 6
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Co

    Site Experience Feedback

    Nov 14, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Makattack

    Site Experience Feedback

    Nov 14, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Aimlessly

    Site Experience Feedback

    Nov 14, 2026

    Super easy. We love Spirit Halloween and I know Spirit Christmas is newer, so cannot wait to watch it go with more products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 14, 2026

    look and purchased

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Christy

    Site Experience Feedback

    Nov 14, 2026

    They lied to me , I will never forget that

    • Overall Rating: 4
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 3
    Full ratings for this review »
  • Leigh

    Site Experience Feedback

    Nov 14, 2026

    No problems

    • Overall Rating: N/A
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 14, 2026

    Received all stuff I ordered came on time nice quality stuff 👌

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • RoRo

    Site Experience Feedback

    Nov 14, 2026

    I love spirit Christmas but not the oversize shipping cost

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SantaClaws

    Site Experience Feedback

    Nov 14, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Freddy fazbear26

    Site Experience Feedback

    Nov 14, 2026

    it was easy to find everything just wish had more selection for snjmstronic buttons

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Balam

    Site Experience Feedback

    Nov 14, 2026

    love things worked out fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Heat Mizer

    Site Experience Feedback

    Nov 14, 2026

    it was very quick and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • invi

    Post-Delivery Feedback

    Nov 14, 2026

    Amazing selection and item. Shipped with care, super cool

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • Wampa

    Site Experience Feedback

    Nov 14, 2026

    Found exactly what I wanted

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Leo

    Site Experience Feedback

    Nov 14, 2026

    it good

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gloria

    Site Experience Feedback

    Nov 14, 2026

    Easy process

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Momaw

    Site Experience Feedback

    Nov 14, 2026

    purchase went smoothly

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Hudson

    Post-Delivery Feedback

    Nov 14, 2026

    Order was recieved less than 4 days from ordering.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »