Danni
Site Experience FeedbackOct 5, 2025
The good experience with sprits is that, I have always loved Sprits. I am a Halloween baby. Halloween is my favorite time of year. Have the best and biggest selection of Halloween costumes/ decorations. I used to only shop in person but now like most of the world I do it online. I will say the bad is that, you now have so many competitors. At 1 point it didn't matter how many competitors were out in the market because you guys still were unbeatable. But now I would have to say, it does matter because with money becoming more and more tight in the average USA house holds. People pretty much have no choice but to have to cut corners. Example saving money meaning buying at the cheaper prices/stores website. At 1 point it was like well ya they have it cheaper, but less quality than sprits. Missing pieces. But now, they are much more competitive with you guys. They have lower prices, same quality of merchandise. So it's kinda becoming more and more normal and practical for people to shop at these different places. I personally don't. And don't want to. I love being a loyal person/ customer. Also spirits was the best/ one of if not the original Halloween stores. I hope my feed back truly helps. The whole country is getting so expensive right now. So people even if they really don't want to go to another place to shop, they are kinda forced to. Also not just this company but alot of companies need to start taking care of their loyal customers more seriously like they used to. Also start giving some better like benefits. If you have a person with a family of 4 buying all their products from you, then at least do buy 3 get 1 free. Or buy 4 get such and such half off. Free shipping just little things like that. I understand its not just the customers being hit with higher prices. It's also the company as well. But eventually things will even back out. When you keep tour long time loyal customer and yes you will also of course make new, because those loyal customer that have been there from day 1 will be the first 1s telling everyone where to go to shop. Hope this helps. I love Spirits and always will be a loyal customer. But like I said it's getting very competitive. Eventually gonna lose any business once had.