Spencers Reviews - 3,147 Post-Delivery Reviews - 8.7/10
Spencers Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 75% | 72% |
 Neutral | 12% | 11% |
 Negative | 13% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
9.7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 15% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencers
Showing 1 - 50 of 52,071
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Site Experience FeedbackJun 25, 2026
Cgtdhdhfgh
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ZZZ
Site Experience FeedbackJun 25, 2026
Satisfied
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Nia
Site Experience FeedbackJun 25, 2026
Bbsbs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Selena
Site Experience FeedbackJun 25, 2026
It was easy to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Calvin
Site Experience FeedbackJun 25, 2026
I enjoy all the fun items on the site. They are reasonably priced and good quality. Will shop here again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Brit
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 25, 2026
Everything explained very detailed, i am amazed by the customer service that was provided and expect to receive my order soon!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ASHSULLY
Site Experience FeedbackJun 25, 2026
I always buy my terrifier stuff from here. Every year the stuff gets better and better!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lay
Site Experience FeedbackJun 25, 2026
It was good and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pixie
Site Experience FeedbackJun 25, 2026
The website was easy to navigate, and I was able to complete my shopping in under 10 minutes!! I will definitely shop again.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
N/A
Site Experience FeedbackJun 25, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Site Experience FeedbackJun 25, 2026
Was offered a 20% coupon and there was no place for me to place the coupon code
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 25, 2026
Loved it
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 2
Jaime
Site Experience FeedbackJun 25, 2026
It was satisfactory
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
berry
Site Experience FeedbackJun 25, 2026
it was easy to navigate and the reviews, for the vibrator helped me choose the most quiet one
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Koaruok
Post-Delivery FeedbackJun 25, 2026
Every BOPIS order I have placed with Spencer’s has been a positive & pleasant experience. I will never hesitate to shop with them, either online or in store. 10/10!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Drewski
Site Experience FeedbackJun 25, 2026
The only negative to say about this purchase was the fact that the website kept crashing
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackJun 25, 2026
Would be good if the prices where im Canada funds and not USD. As I live in Canada and I have a store 5 minutes from my house and the items could not be delivered to the store. Would buy more on line but only if the web site changes to CANADIAN FUNDS
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Ace
Site Experience FeedbackJun 25, 2026
It was pretty good just figuring out everything
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
Brooke
Site Experience FeedbackJun 25, 2026
Everything had very reasonable prices I always loved Spencer’s merchandise it’s always a fun exploration.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BurpFace
Site Experience FeedbackJun 25, 2026
It was great, I wouldnt change anything, maybe mention when things are expected to be restocked? But its still great without that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jen
Site Experience FeedbackJun 25, 2026
I love Spencer’s!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Owen
Site Experience FeedbackJun 25, 2026
Pretty easy to find what I wanted, sad the chocolate was out of stock
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mesa
Site Experience FeedbackJun 25, 2026
Do not get an offer to sign up for an account
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
jay
Site Experience FeedbackJun 25, 2026
good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
SH4D0W
Site Experience FeedbackJun 25, 2026
Amazing!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Julisa
Site Experience FeedbackJun 25, 2026
It was really good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bats
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dead_Hunter25
Site Experience FeedbackJun 25, 2026
Good website man
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roisin
Site Experience FeedbackJun 25, 2026
Its was great would do it again
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bay
Site Experience FeedbackJun 25, 2026
All good! Very easy to navigate!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Galinda
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Naefae
Site Experience FeedbackJun 25, 2026
The website it self is a great site. Its is easy to use and navigable. I just dont really like that the app redirects me to a website instead of the app being able to be used like the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Great job check out went smooth
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bee&Puppycat
Site Experience FeedbackJun 25, 2026
it’s a good website! it’s easy to search things up but the website does feel a little outdated especially on my cell phone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doughnut doug
Site Experience FeedbackJun 25, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Jdub
Site Experience FeedbackJun 25, 2026
Very simple to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scruffmop
Site Experience FeedbackJun 25, 2026
It was fast and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nik
Site Experience FeedbackJun 25, 2026
It’s easy to navigate! The products last!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Real
Site Experience FeedbackJun 25, 2026
Good website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Mama
Site Experience FeedbackJun 25, 2026
It was good, and fast. Found exactly what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
It was a overall good experience for my first purchase from spencers
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 25, 2026
Shipping was a little pricey
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Top secret
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ya
Site Experience FeedbackJun 25, 2026
Ya
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cyrus
Site Experience FeedbackJun 25, 2026
It was very good everything was easy to find and there was a wide selection
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ThypicallyRare
Site Experience FeedbackJun 25, 2026
Everything I needed was easily found! I had zero issues!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gabby
Site Experience FeedbackJun 25, 2026
The website was kinda glitchy but still good and I didn’t have difficulty checking out which was great
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
M
Site Experience FeedbackJun 25, 2026
Have an account but it will not let me sign in
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Al
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10