Spencers Reviews - 46,229 Review - 9.1/10

Jan 11, 2025
Spencer's is the go-to destination for the latest trends, tees, body jewelry, decor and more, celebrating their mantra "Life's a party and we're making it fun, for over 75 years.

Spencers Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%84%

Neutral

13%12%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for Spencers

Showing 1 - 20 of 46,229

So organized and well maintained!

Site Experience Feedback

Dec 23, 2024

Honestly I’m super impressed! I’ve visited the site previously to look for a silly gift and it was so chaotic I felt like I would never find anything. When google recommended Spencer’s to me I’ll admit I scrolled past twice before I finally clicked on the site. I was pleasantly surprised and kind of mad at myself for not going there sooner!! Great job, team!!

Ganja Ladybug

Site Experience Feedback

Nov 30, 2024

Online is simplified shopping


Post-Delivery Feedback

Jan 09, 2025

Awesome purchase! Love Spencer's! Quality novelty doll!

gc

Site Experience Feedback

Jan 01, 2025

I had no bad experience on the website at all, everything was great even the prices. Would definitely buy more shirts soon.

Ruan

Post-Delivery Feedback

Jan 09, 2025

I ordered online and a couple days after my order I was told one item was canceled out of the order because it was out of stock. Took a while to arrive but I understand it was around Christmas holidays. But I always enjoy these products they are good quality jewelry.

Johnny boy

Post-Delivery Feedback

Jan 09, 2025

Every thing was fine, no complaints.

Angela

Post-Delivery Feedback

Jan 09, 2025

Love the product , he loves but I was over charged. And getting someone to talk too hasn’t been easy to resolve

Nick

Site Experience Feedback

Dec 18, 2024

Good :3


Post-Delivery Feedback

Jan 09, 2025

COOL :3

comics

Site Experience Feedback

Dec 25, 2024

easy peasy


Post-Delivery Feedback

Jan 09, 2025

good stuff, but was a day late

Moe

Site Experience Feedback

Dec 25, 2024

Plenty of options to choose from ranging prices, so excited for all the T-shirt’s I got!


Post-Delivery Feedback

Jan 09, 2025

I love Spencer’s. Will definitely come back and recommend.

Online Shopper

Site Experience Feedback

Dec 19, 2024

Quick had what I was looking for


Post-Delivery Feedback

Jan 09, 2025

Swing wasn’t what we expected and have no use for it

Traci

Post-Delivery Feedback

Jan 09, 2025

Everything is great.

Scooby lover

Site Experience Feedback

Dec 23, 2024

All good


Post-Delivery Feedback

Jan 09, 2025

No complaints, staff was friendly and courteous. Online purchase was perfect

Zay

Site Experience Feedback

Dec 17, 2024

Good


Post-Delivery Feedback

Jan 09, 2025

Na

Anastasia

Post-Delivery Feedback

Jan 09, 2025

My stitch wallet was more than I expected! I am so in love with it!

Online Shopper

Post-Delivery Feedback

Jan 09, 2025

Yall have great interesting and unique products and a great price

JaEd

Post-Delivery Feedback

Jan 09, 2025

I woke up earlier than usual ok Christmas morning. So i checked my email, where I saw a notification from Spencers saying that they had 5 dollar tees for sale. Of course this was to good to pass up. Thus why I bought these shirts. I am kind of disappointed in two of the four shirts because they were printed on gildian shirts. But overall the shirts were comfortable and I really liked the design.

Wolf

Site Experience Feedback

Dec 23, 2024

I like the site fine

Tony

Site Experience Feedback

Dec 23, 2024

I didn't have any bad experiences on the site

95hyung

Site Experience Feedback

Dec 23, 2024

Pretty simple and gives you lots of opportunities to really make sure you got what you needed


Post-Delivery Feedback

Jan 09, 2025

I ordered some numbing cream, and some gummies for me and my boyfriend; They all worked like they were supposed to and I even got my package 4 days earlier than expected!

Nickii B

Site Experience Feedback

Dec 30, 2024

Fast and easy check out.


Post-Delivery Feedback

Jan 09, 2025

Excellent Service. Thank you received all items on time.