Spencers Reviews - 46,229 Review - 9.1/10
Spencers Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 84% |
Neutral | 13% | 12% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for Spencers
Showing 1 - 20 of 46,229
So organized and well maintained!
Site Experience Feedback
Dec 23, 2024
Honestly I’m super impressed! I’ve visited the site previously to look for a silly gift and it was so chaotic I felt like I would never find anything. When google recommended Spencer’s to me I’ll admit I scrolled past twice before I finally clicked on the site. I was pleasantly surprised and kind of mad at myself for not going there sooner!! Great job, team!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ganja Ladybug
Site Experience Feedback
Nov 30, 2024
Online is simplified shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ganja Ladybug
Post-Delivery Feedback
Jan 09, 2025
Awesome purchase! Love Spencer's! Quality novelty doll!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
gc
Site Experience Feedback
Jan 01, 2025
I had no bad experience on the website at all, everything was great even the prices. Would definitely buy more shirts soon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ruan
Post-Delivery Feedback
Jan 09, 2025
I ordered online and a couple days after my order I was told one item was canceled out of the order because it was out of stock. Took a while to arrive but I understand it was around Christmas holidays. But I always enjoy these products they are good quality jewelry.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: 9
- Full ratings for this review »
Johnny boy
Post-Delivery Feedback
Jan 09, 2025
Every thing was fine, no complaints.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Angela
Post-Delivery Feedback
Jan 09, 2025
Love the product , he loves but I was over charged. And getting someone to talk too hasn’t been easy to resolve
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
Nick
Site Experience Feedback
Dec 18, 2024
Good :3
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nick
Post-Delivery Feedback
Jan 09, 2025
COOL :3
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
comics
Site Experience Feedback
Dec 25, 2024
easy peasy
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
comics
Post-Delivery Feedback
Jan 09, 2025
good stuff, but was a day late
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Moe
Site Experience Feedback
Dec 25, 2024
Plenty of options to choose from ranging prices, so excited for all the T-shirt’s I got!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Moe
Post-Delivery Feedback
Jan 09, 2025
I love Spencer’s. Will definitely come back and recommend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 19, 2024
Quick had what I was looking for
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 09, 2025
Swing wasn’t what we expected and have no use for it
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Traci
Post-Delivery Feedback
Jan 09, 2025
Everything is great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Scooby lover
Site Experience Feedback
Dec 23, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Scooby lover
Post-Delivery Feedback
Jan 09, 2025
No complaints, staff was friendly and courteous. Online purchase was perfect
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Zay
Site Experience Feedback
Dec 17, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zay
Post-Delivery Feedback
Jan 09, 2025
Na
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review »
Anastasia
Post-Delivery Feedback
Jan 09, 2025
My stitch wallet was more than I expected! I am so in love with it!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 09, 2025
Yall have great interesting and unique products and a great price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JaEd
Post-Delivery Feedback
Jan 09, 2025
I woke up earlier than usual ok Christmas morning. So i checked my email, where I saw a notification from Spencers saying that they had 5 dollar tees for sale. Of course this was to good to pass up. Thus why I bought these shirts. I am kind of disappointed in two of the four shirts because they were printed on gildian shirts. But overall the shirts were comfortable and I really liked the design.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Wolf
Site Experience Feedback
Dec 23, 2024
I like the site fine
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Tony
Site Experience Feedback
Dec 23, 2024
I didn't have any bad experiences on the site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
95hyung
Site Experience Feedback
Dec 23, 2024
Pretty simple and gives you lots of opportunities to really make sure you got what you needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
95hyung
Post-Delivery Feedback
Jan 09, 2025
I ordered some numbing cream, and some gummies for me and my boyfriend; They all worked like they were supposed to and I even got my package 4 days earlier than expected!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Nickii B
Site Experience Feedback
Dec 30, 2024
Fast and easy check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nickii B
Post-Delivery Feedback
Jan 09, 2025
Excellent Service. Thank you received all items on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »