Spencer's Customer Reviews
Spencer's holds a 8.6/10 overall rating and 4,196 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 73% |
 Neutral | 10% | 10% |
 Negative | 15% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
6.8 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 14% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 55,438
Ann
Site Experience FeedbackNov 5, 2026
I wish there was an option to specify or select if we can choose our purchases be shipped in a BOX or BAG.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
Everything was perfect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dante
Site Experience FeedbackNov 5, 2026
It was perfect! No notes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
smanks
Site Experience FeedbackNov 5, 2026
Super easy to navigate and find items on the site. Quick and simple checkout with all the types of payment options you could ever want. Actually, a lovely experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bob
Site Experience FeedbackNov 5, 2026
Very new to these products I look forward to it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Tami M.
Site Experience FeedbackNov 5, 2026
I love Spencer's because they have unique gifts that you can't find anywhere else! But the prices are a bit high...
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Weezie
Site Experience FeedbackNov 5, 2026
beautiful exactly what i wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Syd
Site Experience FeedbackNov 5, 2026
I loved the experience but I was very confused when I was buying a beanie for my boyfriend and it was only $24 then the total after tax and shipping was 32.49. I was going to get one for me also but I only ended up buying one.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Majin
Site Experience FeedbackNov 5, 2026
Wonderful no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackNov 5, 2026
It was easy to navigate
- Overall Rating: N/A
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Silverheartg
Site Experience FeedbackNov 5, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lexi
Site Experience FeedbackNov 5, 2026
Shipping was too high. Product was originally listed at around 26 but totaled to nearly 38.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
DaSwagyKirby
Site Experience FeedbackNov 5, 2026
Spencer's. Pretty cool
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Lem
Site Experience FeedbackNov 5, 2026
I dunno it was easy
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Chris Crunk
Site Experience FeedbackNov 5, 2026
My experience was great. i was able to find exactly what i was looking for because the site was eady to navigate. i came across other ideas while exploring all of the selections.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tee
Site Experience FeedbackNov 5, 2026
Great Experience, awesome prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crow
Site Experience FeedbackNov 5, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cantor
Site Experience FeedbackNov 5, 2026
I like that it shows different types of earrings and a picture resembling the type of earring that helped me locate my product much quicker
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Cat
Site Experience FeedbackNov 5, 2026
it did pretty good
- Overall Rating: 7
- Would Shop Here Again: 2
- Likelihood To Recommend: 4
Lavalover
Site Experience FeedbackNov 5, 2026
Took me forever to find this lamp. So glad someone directed me to the website/location it was available at
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
YaMomDotCom
Site Experience FeedbackNov 5, 2026
good and easy to navigate, loads quickly too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Dai
Site Experience FeedbackNov 5, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
al
Site Experience FeedbackNov 5, 2026
it went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sky
Site Experience FeedbackNov 5, 2026
it was good, i just wish the website had a wishlist available
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
kitty
Site Experience FeedbackNov 5, 2026
website is straight forward. Good organization.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B
Post-Delivery FeedbackNov 5, 2026
My order never arrived even after paying for 2 days shipping and kept getting the runaround from customer service.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
NailsByMelissa
Site Experience FeedbackNov 5, 2026
Everything about the purchasing, searching etc is straight forward and i would shop again, the only complaint i have is how long my packages will take to arrive, a whole week to arrive is kinda crazy but im sure yall are just busy and i sure wont be complaining when i receive my stuff.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Bridget
Site Experience FeedbackNov 5, 2026
Awesome experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Tinker-krys
Site Experience FeedbackNov 5, 2026
Good fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ej
Site Experience FeedbackNov 5, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 5, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Age
Site Experience FeedbackNov 5, 2026
Quick and easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lumpy
Site Experience FeedbackNov 5, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jyoootooreal
Site Experience FeedbackNov 5, 2026
It was very easy to navigate the site and check out was so simple.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lala
Site Experience FeedbackNov 5, 2026
Loved it. Found what I was looking y.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kbn2525
Site Experience FeedbackNov 5, 2026
It was good. I’ve never made a purchase like this so it was a good experience as far as I know
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bailey
Site Experience FeedbackNov 5, 2026
very easy purchase but shipping fee was a bit high
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackNov 5, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 5, 2026
I bought Scream merchandise. All products are good quality and met my expectations. I will be ordering again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nicole
Site Experience FeedbackNov 5, 2026
Everything was great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Neo
Site Experience FeedbackNov 5, 2026
very fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thecoolestcusto
Site Experience FeedbackNov 5, 2026
good experience, simple and good recommended products
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
GobSmack
Site Experience FeedbackNov 5, 2026
Very happy with my shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crystal
Site Experience FeedbackNov 5, 2026
found what I was looking for
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scooby
Post-Delivery FeedbackNov 5, 2026
Loved the easiness of ordering and delivery. Loved the item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
dawn
Site Experience FeedbackNov 5, 2026
Easy to use, good coupon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sdl
Site Experience FeedbackNov 5, 2026
It was easy to navigate and had exactly what i wanted. Price was the lowest i found
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
c
Site Experience FeedbackNov 5, 2026
good and fast website.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Kelly kel
Site Experience FeedbackNov 5, 2026
Love the sweaters
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Noah
Site Experience FeedbackNov 5, 2026
I was happy with the price compared to other similar items at other stores
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8