Soap Goods Customer Reviews

YR

Sep 23, 2026

All good except few options for shipping

Online Shopper

Sep 18, 2026

N/A

Nia

Sep 13, 2026

I have only one complaint and that is that the shipping is high. I think if the shipping wasn’t so expensive I would make more purchases.

Soaper

Sep 13, 2026

The web site is easy to use. I was sorry to see a couple essential oils I wanted are STILL out of stock after 6 months but happy that I was allowed to use both my discount code and my (small amount of) accumulated points on the same order.

Online Shopper

Sep 9, 2026

First time over all good experience. However, I do think shipping is a bit too high compared to competitors. Emulsifying wax not in stock and it no in stock expected date. I will purchase again there is a wide variety and very simple website to navigate. Quality products offering SDS data as well.

NeeNee

Aug 21, 2026

The website is easy to use.

Online Shopper

Aug 21, 2026

I love buying here the value is good, however, I see the price of the product increasewd by $20 or more and the other product I purchase also increased alot.

PharmTech94

Aug 19, 2026

Easy to order and affordable

Sans H

Aug 17, 2026

Love this product, I keep coming back for citric acid.

Peggy

Aug 10, 2026

quality ingredients, fast shipping, there's gotta be a better avenue for shipping. I know this stuff is heavy, but my gosh!

Online Shopper

Aug 9, 2026

Great interaction. There was an option for pickup but it didn’t give that option anymore so I didn’t like that but it’s ok!

Momma J

Aug 7, 2026

Good value for price

Whit

Aug 1, 2026

Fine

LadybugLather

Jul 29, 2026

Overall it is easy to navigate. I was also looking for ocean-y, rainy-y, ozone-y, type of fragrance oils but the scent notes are searchable. Also, maybe change the header from fragrant oils to fragrance oils.

Online Shopper

Jul 28, 2026

Great shopping experience

Jags

Jul 26, 2026

Exceedingly.\n Dar. Lots of buttons for easy experience.How much overkill though

Jay

Jul 18, 2026

everything was fine

G Greezy

Jul 11, 2026

Great experience using the website. I was able to quickly find the products and documentation I was looking for, and checkout was straightforward. When I needed additional documentation that wasn't listed on the website, customer service was able to provide it upon request. The experience became an even better surprise when I realized I had a gift certificate waiting in my email. Overall, a smooth ordering process.

Gabe

Jul 8, 2026

Excellent product, recommended by a friend. However, shipping is more than the product itself.

Kat

Jul 7, 2026

I was disappointed when I initially went to place my order because several of the items I needed were out of stock. Fortunately i didn't have to wait too long before the items were back in stock and I could place my order.

Stormy

Jul 7, 2026

easy site to use. Only one product was not available so placed on back order. Prices are very reasonable if the quality is up to snuff. First order so will see when the product arrives and whether the product meets my expectations.

Beth

Jul 1, 2026

Easy to navigate. Easy to check out.

Hommer

Jun 29, 2026

Ordering was super easy!!

Chris

Jun 26, 2026

Fast and easy. Great product detail

Richelle

Jun 23, 2026

The prices on the fragrance oils is excellent and the fact that everything is priced equally makes it easy to gauge how much I am spending. Quality of fragrances is excellent.

Hashtag Jared

Jun 22, 2026

Your site was mostly fine, with one exception. I tried to use Affirm via Apple Pay. For some reason the order was denied despite my Affirm card being on my Apple Pay. I was so exasperated at that time because Pay Pal dicked me around, offering me a payment plan that they reneged on at the last minute. And I had spent 45-60 minutes trying to get my money added to Pay Pal account. Every debit card I have was “Something went wrong” or payment not supported. I was pissed cuz my girlfriend was the one insisting that it would be good for credit score purposes. I was only gonna get one block of Shea, but you gave me the discount I asked for my review since it was Very Favorable and completely genuine. It did take me 30 minutes to complete cuz I wanted it to be clear and to convey my appreciation for the process and quality of the product.

Satisfied Searcher

Jun 14, 2026

I've been unable to find a couple essential oils from my two regular supplies so was very happy to find them at SoapGoods, plus SoapGoods turns out to be closer to me geographically.

Brianna

Jun 11, 2026

Always have a wonderful experience. Allan is very helpful

Natures

Jun 11, 2026

Always easy to order and communicate with the company! They are fast to respond and their product is exactly what we are needing

Online Shopper

Jun 10, 2026

Easy to use

Stacia

Jun 9, 2026

came here because you have the best prices for what i need!

That makes scents!

Jun 7, 2026

Love, love, love this stuff!

Yetta

May 27, 2026

Never had a bad experience. Delivery time is vexceptional.

Bsoap

May 26, 2026

Website needs a little bit of work. Needs to be more user friendly especially the checkout process.

Online Shopper

May 24, 2026

Good and good prices

Ar

May 24, 2026

Everything was very easy…just wondering when free shipping is offered

Egilbert65

May 14, 2026

Great website

Online Shopper

May 13, 2026

Good interaction

Online Shopper

May 7, 2026

I live just a few miles from your company when it was in Lithonia you had pick up available. Now there is a charge and no pick ups are available. I think your pick up service was one of your best business practices.

Ronat nestegg

May 6, 2026

Started new body butter business and was referred by another company. Easy and great price.

OldCedarNativeArts.com

May 4, 2026

I had just read about the women's co-ops in Ghana that harvest shea butter. It is important to me that the ingredients I use are ethically harvested. I was so happy to see that SoapGoods.com supports one of these co-ops. It made me feel good about my purchase, knowing that the company I am purchasing from is attuned to these important issues. I was additionally impressed by your wide selection and by plethora ingredients as well as the amount of information that SoapGoods provides regarding its products. It helps a lot to have this information for making good decisions when buying online. As an online business owner myself, I know how much work goes into it! As an aside comment -- I just saw an online article on the best soapmaking suppliers in the country by "Modern Soapmaking," and I thought it was ridiculous SoapGoods.com wasn't mentioned in any of the categories. I don't know what it takes to win, but your website is much better than some of the winners.

Online Shopper

May 4, 2026

I could not find any bath bomb/soap molds, yet on the information about citric acid, your web site mentioned looking at the molds.

n

Apr 29, 2026

no

Online Shopper

Apr 28, 2026

good soap

Gigi

Apr 22, 2026

Easy to navigate. Reasonable prices and high quality. I love it. Thank you!

cactusflower

Apr 21, 2026

Lots and lots of products. Good quality. Shipping is a little high, but the price of the products is maybe a tiny bit lower than other sites. I can get a couple fragrances that my customers request only on this site.

Abby

Apr 21, 2026

Great experience. Products are affordable and I love the variety. Natural scents are a plus.

LP

Apr 20, 2026

Waiting for this to get back and stock.

Sue

Apr 19, 2026

I have ordered once from you in the past and was pleased with how quickly I received my product and the quality of the product. I look forward to receiving this order. Your prices are the best I have found

Lori

Apr 18, 2026

Easy website