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Soap Goods Reviews - 234 Reviews - /10

Soapgoods is a source for quality soap-making supplies. Established in 2006, Soap Goods is a well-known, reasonable, and rational supplier to medium-sized businesses and individuals.

Soap Goods Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Soap Goods

Showing 1 - 20 of 234

Miri

Site Experience Feedback

Nov 20, 2024

Overall I have been very happy with the items I have purchased from Soap Goods. I have never had any problems. Thank you!

Samer

Site Experience Feedback

Nov 20, 2024

nice products & quality, fast shipping. I hope if there are more discount coupons or less shipping costs. I have been doing business with you guys since 5 years and I just got one single discount coupons through all this time for one time purchase only and worth 10%

kfell

Site Experience Feedback

Nov 19, 2024

This was a pleasant alternative to Amazon. I am hoping the product is satisfactory!

Sol

Site Experience Feedback

Nov 18, 2024

I have to say that I have ordered for less on other websites but their fragrances don't seem to have long lasting scent on the soaps. So, I returned because the fragrances are much better, and they remain longer on the soaps and also my customers love them. I also like to purchase them because I can just drive to pick them up and not have to wait a week to get my order via shipping.

artist

Site Experience Feedback

Nov 17, 2024

problems checking out when trying to make my purchase on iPhone it rejected it 4 times. finally had to go on my laptop and place my order and it went through.

Work

Site Experience Feedback

Nov 15, 2024

Great products.

The Rock Collection

Site Experience Feedback

Nov 14, 2024

Great experience with items easily accessible

Allie Mac

Site Experience Feedback

Nov 11, 2024

I find the website easy to navigate. I'm able to add and save my cart which is very helpful. SOAP GOODS is my go to ! I love the products and the great prices. Thank you!! 10 years+

Sunshine

Site Experience Feedback

Nov 10, 2024

Great

Jak

Site Experience Feedback

Nov 07, 2024

An easy site to use. The products are easily identifiable and a clear description is provided.

Do not publish

Site Experience Feedback

Nov 04, 2024

Fine!

Online Shopper

Site Experience Feedback

Oct 27, 2024

I am very happy with all of their products! Shipping is a little high, but overall satisfied.

Online Shopper

Site Experience Feedback

Oct 24, 2024

Very easy to use I have used soap goods for years

Online Shopper

Site Experience Feedback

Oct 24, 2024

NA

Online Shopper

Site Experience Feedback

Oct 22, 2024

SoapGoods website is user-friendly. The products are excellent and pricing very reasonable. I love the pick up option! I'm always happy with my purchases.

CMumby

Site Experience Feedback

Oct 18, 2024

The website is easy to navigate. The additional information in the details of the product is very helpful

Nova H.

Site Experience Feedback

Oct 15, 2024

Great selection on soap supplies, friendly staff and good prices. Prompt shipping.

Marie

Site Experience Feedback

Oct 15, 2024

great

Shae

Site Experience Feedback

Oct 11, 2024

The site was easy to use, the prices are good, and the checkout process was easy. The quality of the products looks goo also.

K

Site Experience Feedback

Oct 11, 2024

VERY EASY STRAIGHTFORWARD CHECKOUT