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SmartEquine Reviews - 1,213 Post-Delivery Reviews - 9.4/10

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Certified
Most Current Certification:
Jun 16, 2026
SmartEquine is an equestrian brand offering personalized health and wellness solutions for all one-of-a-kind horses

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15 years

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Post-Delivery Feedback - 1,213 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

90%90%
Neutral rating icon

Neutral

5%4%
Negative rating icon

Negative

6%7%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

10 out of 10

Site Experience Feedback - 6,727 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%87%
Neutral rating icon

Neutral

10%11%
Negative rating icon

Negative

3%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

Recent Reviews for SmartEquine

Showing 1 - 50 of 7,940

  • Grace

    Site Experience Feedback

    Jun 15, 2026

    Would love more ease of getting questions answered properly and not through a digitized chat. But love this website!

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Website

    Site Experience Feedback

    Jun 15, 2026

    Easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Heidimae

    Site Experience Feedback

    Jun 15, 2026

    Quick shipping, item showed in stock

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Kat

    Site Experience Feedback

    Jun 15, 2026

    Easy to navigate, better pricing than other retailers, free shipping - what’s not to like?

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • KB - MM

    Site Experience Feedback

    Jun 15, 2026

    Simple to use, found product I was looking for easily and it provided suggestions for alternate products.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Sam

    Site Experience Feedback

    Jun 15, 2026

    I absolutely love the selections and prices at SmartEquine!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Freckles

    Site Experience Feedback

    Jun 15, 2026

    Easy, found what I was looking for. I like reading reviews which were easily accessible.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Merryn

    Post-Delivery Feedback

    Jun 15, 2026

    Ordered the size recommended for cloud boots but had to return way too small received the larger size. Customer service was very helpful in the return procedure. Product came packaged well and received notice that return was being processed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • T

    Site Experience Feedback

    Jun 15, 2026

    Easy to use website. DIMPLES are good quality treats for administering medications.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JES

    Post-Delivery Feedback

    Jun 15, 2026

    recently purchased PerfectPrep supreme and it worked quite well

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Hana

    Site Experience Feedback

    Jun 15, 2026

    Easy peasey

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lilly

    Site Experience Feedback

    Jun 15, 2026

    Had a great shopping experience!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Slate

    Site Experience Feedback

    Jun 15, 2026

    Great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JHill

    Site Experience Feedback

    Jun 15, 2026

    I love smart equine! Easy to order always helpful!

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Anny

    Post-Delivery Feedback

    Jun 15, 2026

    Smart Equine is always a great way to go. Good products and prices are fair. Always helpful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • Beetreaux

    Site Experience Feedback

    Jun 15, 2026

    As usual, Smartpak came through with the prodolict I needed. Easy to navigate, the search feature brings you to what you need and not random unrelated items.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kait

    Site Experience Feedback

    Jun 15, 2026

    The website is easy to use and very understanding the smartpak wizard has helped me more than once as well

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    Didn’t love that I was forced to sign into my account to order and had a little trouble finding the Apple Pay option once signed in but otherwise always easy to order with good selection

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mel

    Site Experience Feedback

    Jun 15, 2026

    This was easy even for me.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jess

    Post-Delivery Feedback

    Jun 15, 2026

    Always happy with SmartEquine

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • CJ

    Site Experience Feedback

    Jun 15, 2026

    It would be nice to consolidate the orders online as I have to much of one item and not enough of another.

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • nanny goat

    Site Experience Feedback

    Jun 14, 2026

    was easy to use

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 14, 2026

    Helpful

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Mylyssawin

    Site Experience Feedback

    Jun 14, 2026

    Would like to see more detail on the product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 14, 2026

    It was a good experience. I sold my horse and just bought a new horse so I will be back to ordering regularly. I could use more frequent coupons.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BRITTANY

    Site Experience Feedback

    Jun 14, 2026

    EASY AND CHEAPER

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • VaultingMom

    Site Experience Feedback

    Jun 14, 2026

    This is a very easy website to interact with. Very efficient.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jo Ann

    Site Experience Feedback

    Jun 14, 2026

    Website good like the custom dose feature as I have Icelandics and they are smaller

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Meggates

    Site Experience Feedback

    Jun 14, 2026

    Very easy to use and nice UI.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • mk

    Site Experience Feedback

    Jun 14, 2026

    Easy transaction

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Jenna

    Site Experience Feedback

    Jun 14, 2026

    Super quick and easy! I found exactly what I needed and the price was better than I’d expected!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 14, 2026

    My go to site

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tripp

    Site Experience Feedback

    Jun 14, 2026

    I was completely satisfied

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • klk4350

    Site Experience Feedback

    Jun 14, 2026

    Very easy to find what I needed. I like the supplement wizard! It was very helpful to narrow done what my pony needed!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Caitlin

    Site Experience Feedback

    Jun 14, 2026

    Easy to use

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Kd

    Site Experience Feedback

    Jun 14, 2026

    Great!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Hwin

    Site Experience Feedback

    Jun 14, 2026

    Easy to find products and order them

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Horse mom

    Site Experience Feedback

    Jun 13, 2026

    Easy ordering experience.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 13, 2026

    I highly recommend SmartEquine

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • deb

    Site Experience Feedback

    Jun 13, 2026

    no problem. everything went good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jess

    Site Experience Feedback

    Jun 13, 2026

    Great products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 13, 2026

    So far it’s been a great interaction

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 13, 2026

    I have a 28-year-old very healthy mare. I was looking for a supplement that was going to help her continue to live a long happy life.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 10
    Full ratings for this review »
  • deb

    Site Experience Feedback

    Jun 13, 2026

    ordered onine

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Stormchaser

    Site Experience Feedback

    Jun 13, 2026

    I was happy to try and see the results

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 13, 2026

    No problems!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 13, 2026

    Site was a little slow- could have been my wifi. Want old school glycerin soap and the regular horse sponges(like the ones people clean cars with). Love the bulk options for vetrolin and tack sponges.

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ed

    Site Experience Feedback

    Jun 13, 2026

    Good, concise presentation of products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • no

    Site Experience Feedback

    Jun 13, 2026

    price was reasonable and good with discount, but shipping is estimated to take ten days or cost $50 and that was not visible until after I had set up an account and input all of my information including credit card--a hassle and now a long wait for my product

    • Overall Rating: 5
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Quinn

    Site Experience Feedback

    Jun 13, 2026

    It was easy to find and purchase the item I was looking for and it was cheaper than other sites.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
SmartEquine Reviews | Verified Customer Reviews at Bizrate Surveys