ShoeMall Reviews - 1,040 Post-Delivery Reviews - 9.1/10
ShoeMall Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 81% |
 Neutral | 9% | 9% |
 Negative | 8% | 10% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.4 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 84% |
Neutral | 13% | 12% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for ShoeMall
Showing 1 - 50 of 8,970
Scotshan
Site Experience FeedbackJun 26, 2026
I liked the sale prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Piotr
Site Experience FeedbackJun 26, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Any
Site Experience FeedbackJun 26, 2026
Good experience so far. Wish you had Apple Pay.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 4
LP
Site Experience FeedbackJun 26, 2026
Looked elsewhere but this site had the lowest price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 26, 2026
Shoes are not the authentic brand
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 8
- Customer Support: 1
Jaburade
Site Experience FeedbackJun 26, 2026
Limited selections but good price
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sandra D
Site Experience FeedbackJun 26, 2026
Prices a bit high but item I needed was available
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Buzz
Site Experience FeedbackJun 26, 2026
I already did
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
K.T.
Site Experience FeedbackJun 26, 2026
all good, quality, prices and varied options and free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Very easy to navigate. Your company has the sizers as and products I need. I like the fact shipping is free. It is worth it to pay slightly more for the product than at other websites to get free shipping. Yet the total price is still less
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
wormy
Site Experience FeedbackJun 26, 2026
just didn't go through 1st time
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
GoLigers
Site Experience FeedbackJun 26, 2026
Very satisfied with online shopping experience.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dawn
Site Experience FeedbackJun 26, 2026
The many choices and the ease of signing up.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jaydoubleyoujay
Site Experience FeedbackJun 26, 2026
I purchased form y’all because of good price! Also…Some of the other webpages didn’t have these in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
No nickname
Site Experience FeedbackJun 26, 2026
This was my first experience and was completely satisfied with everything.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dottie
Site Experience FeedbackJun 26, 2026
Was glad to see that they have the "wide" size
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zeno
Site Experience FeedbackJun 26, 2026
Good value for what was purchased. Shipping appears to be longer than expected.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BC
Site Experience FeedbackJun 26, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Casper
Site Experience FeedbackJun 26, 2026
I couldn't find the continue button when I wanted to keep shopping.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
ADH
Post-Delivery FeedbackJun 26, 2026
First time ordering and already told a Friend about your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
AK
Site Experience FeedbackJun 26, 2026
Found website via goggle search. Easy to navigate the wensite
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sharon
Site Experience FeedbackJun 26, 2026
Easy to find products Super easy ordering and purchasing online Easy and successful checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Customer
Site Experience FeedbackJun 26, 2026
Products details are very detail. Plenty of well name brands with great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jenna
Site Experience FeedbackJun 26, 2026
Easy to use and great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hokaguy
Post-Delivery FeedbackJun 26, 2026
Great product,arrived faster then expected, ordered 2 shoes after this from differente website but this arrived earlier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 26, 2026
Wish a coupon would have worked for me
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 26, 2026
Everything fine
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Billiam
Site Experience FeedbackJun 26, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sigrid
Site Experience FeedbackJun 26, 2026
It was good and easy to do. I found the pair of hey dudes in the Reyes the color I wanted only had size 12
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
grrrrrutah
Site Experience FeedbackJun 25, 2026
i had some issues checking out but I think it may have been with my laptop and not the site. I liked the variety of products available as well as the huge array of sizes, and the sales were helpful - finding out-of-the-norm sizes is usually more expensive!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blowfish
Site Experience FeedbackJun 25, 2026
your discounted coupon code from email are all expired.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
J
Site Experience FeedbackJun 25, 2026
Easy to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lor
Site Experience FeedbackJun 25, 2026
The website was easy to get around in, and checkout was quick and easy. Would have liked more ways to pay, such as afterpay, zip, klarna or affirm.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kell
Site Experience FeedbackJun 25, 2026
For me everything went really well. A good first experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Wry satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LKN
Site Experience FeedbackJun 25, 2026
Website was easy to navigate. Wide selection of items. Checkout was quick and easy. Appreciated getting free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Post-Delivery FeedbackJun 25, 2026
There prices are better than most. Shipping is free!!! Very easy to do business with. If you have to return, they make it very easy. Their employees are very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
r
Site Experience FeedbackJun 25, 2026
it was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tomahawk
Site Experience FeedbackJun 25, 2026
Good selection & price
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
AJ
Site Experience FeedbackJun 25, 2026
All good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
FloridaBoats
Site Experience FeedbackJun 25, 2026
website was very responsive and intuitive. Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mandi
Site Experience FeedbackJun 25, 2026
Great prices on some shoe selections. Went on looking for xtratuf children sizes. Could not find any.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
One I wanted was out of my size
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Tom
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shoe fits
Site Experience FeedbackJun 25, 2026
I wish you had more variety of colors. But you you did have was fine
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
DallasB
Site Experience FeedbackJun 25, 2026
Was a great experience and saved a lot of money
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
geno
Post-Delivery FeedbackJun 25, 2026
i already filled out on of these from shoemall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Tom
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10