SCENT BOX Reviews - 648 Post-Delivery Reviews - 8.6/10
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 71% | 62% |
 Neutral | 15% | 16% |
 Negative | 14% | 22% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
8.9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 70% | 73% |
Neutral | 19% | 18% |
Negative | 10% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,074
Amanda
Site Experience FeedbackJun 18, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dolla1700
Site Experience FeedbackJun 18, 2026
The delivery is off in details
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Tyy
Site Experience FeedbackJun 18, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jayb
Site Experience FeedbackJun 18, 2026
It was easy to use and navigate thru it was perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kshaellah
Site Experience FeedbackJun 18, 2026
It was very easy to sign up. I’m looking forward to trying the products.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Matt
Site Experience FeedbackJun 18, 2026
Very convenient website for unique fragrances
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 18, 2026
I loved this site ever since the first scent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Did not see option to choose a scent or what brands to choose from
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
EBruner
Site Experience FeedbackJun 18, 2026
Website was very user friendly! Can’t wait to receive my scent!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hari
Site Experience FeedbackJun 18, 2026
I like that it’s very cheap and worth the money
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
;
Site Experience FeedbackJun 18, 2026
Im very excited to experience this service 🤗
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Toraino
Site Experience FeedbackJun 18, 2026
ive always seen the ad and finally ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AyePeezy
Site Experience FeedbackJun 18, 2026
My experience subscribing for the 1st time has been anything but a disappointment. Im excited to begin my journey and business with scentbird and I also thank them in advance for the confidence and satisfaction from every scent they send me. I will continue to use them as my source aswell as refer all my friends and family!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michaele
Site Experience FeedbackJun 18, 2026
I like the subscription service better than the options I was seeing on ScentBird.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oorah
Site Experience FeedbackJun 18, 2026
Signed up for a subscription & also got some samples to check out. Like it so far, send me some more samplesssss
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kdub
Site Experience FeedbackJun 18, 2026
Love it it's cheap for good stuff
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Pac
Site Experience FeedbackJun 18, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mally
Post-Delivery FeedbackJun 18, 2026
Taking my time and searching for the. Est cologne.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Joel
Post-Delivery FeedbackJun 18, 2026
The smell is amazing. The little bottle is only a tester but the scent is just mind blowing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Toine
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Eve
Site Experience FeedbackJun 18, 2026
Is easy to understand fast process and good variety item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roy
Site Experience FeedbackJun 18, 2026
Website was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Great way to try new scents!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cassy
Site Experience FeedbackJun 18, 2026
Fast easy to pick out a subscription I opp for the premium deal got 125 sprays 30 day supply of feminine product easy to navigate and would gladly do it again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigJ
Site Experience FeedbackJun 18, 2026
Overall experience is great, would like to have seen at least a list of product before making the first purchase. When you make your first initial purchase you pay before selecting a scent which I didnt like but the choices are amazing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PandaxBandz
Site Experience FeedbackJun 18, 2026
Very helpful and easy to browse..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nov
Site Experience FeedbackJun 18, 2026
Love you guys
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
B
Site Experience FeedbackJun 18, 2026
Site was okay
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Theo
Site Experience FeedbackJun 18, 2026
Easy to sign up
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
DerekY
Site Experience FeedbackJun 18, 2026
Love the rewards program. If it wasn’t for the free scent bucks I’d probably never would’ve started buying stuff outside of my subscription.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
It’s been easy and I’m excited
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PsychoSlay3r
Site Experience FeedbackJun 18, 2026
Overall was the great experience.Cheap price for the first month with the great selection of products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sophia
Site Experience FeedbackJun 18, 2026
Thank you for a great shopping experience. It took me less than 5 minutes to find the fragrance and check out. I have been a customer for 4 or 5 years. You print very nice postcards of the featured fragrance of the month. It would be fun to see a marketing postcard that had a top ten list, most romantic fragrances, top German or French Colognes. This top fragrance lists would draw from the collection a customer could select from with a Scentbox membership. The membership is one of my favorites of all my subscriptions. I think it is a very good an affordable option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Caitlin
Site Experience FeedbackJun 18, 2026
Having a website that is so easy and understandable, makes life easier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Site Experience FeedbackJun 18, 2026
Overall, my experience with scentbird was smooth and got me to where I needed to be and I was very pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Christina
Site Experience FeedbackJun 18, 2026
First order but my friend loves what she has got so I’m excited to try it.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Gt
Site Experience FeedbackJun 18, 2026
Good fragrance just don't like the tier system it uses it limits you to what u can try
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scotty
Site Experience FeedbackJun 18, 2026
Giving this a try
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Bambam
Site Experience FeedbackJun 18, 2026
I just started but zo far so good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
LISA
Site Experience FeedbackJun 18, 2026
No me dejó seleccionar la fragancia
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Leatrice
Site Experience FeedbackJun 18, 2026
Love it all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mmagic
Site Experience FeedbackJun 18, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sadero
Site Experience FeedbackJun 18, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shay
Site Experience FeedbackJun 18, 2026
I had a shipping issue and it was immediately resolved
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Just
Site Experience FeedbackJun 18, 2026
Perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Darth Augustus
Site Experience FeedbackJun 18, 2026
Everything is pretty good except that I wiuld prefere a wider variety of fragrances
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Ally
Site Experience FeedbackJun 18, 2026
Good user interface and straightforward. The accessibility menu kept popping up. That was the only confusion.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ty
Site Experience FeedbackJun 18, 2026
always a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andre
Site Experience FeedbackJun 18, 2026
Cool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10