SCENT BOX Customer Reviews
SCENT BOX holds a 8.6/10 overall rating and 716 verified post-delivery reviews on Bizrate.
SCENT BOX Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 73% | 76% |
 Neutral | 12% | 10% |
 Negative | 15% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 72% | 72% |
Neutral | 18% | 17% |
Negative | 10% | 11% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for SCENT BOX
Showing 1 - 50 of 7,156
Bean
Post-Delivery FeedbackAug 2, 2026
Got the la juicy, I was surprised by the scent it was nice but I got it for my daughter she loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 2, 2026
I was completely satisfied with my order and the products that came with it. I've already subscribed and became a member so I will be getting fresh scents every month. I would definitely recommend scentbox especially if you care about smelling good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Courtney
Post-Delivery FeedbackAug 2, 2026
I just recently tried scentbox and it was an awesome experience! You get tons of different scents to choose from & I love that it comes in a box & each perfume has its own little case!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
AG
Post-Delivery FeedbackAug 2, 2026
I purchased Lacoste which I found through the monthly membership. It’s kind of difficult to find only (the big bottle) but you guys had it. So I’ll be buying from you guys moving forward
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Alfonzo
Post-Delivery FeedbackAug 2, 2026
It was good, jist takes to long tonrecoeve purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rj
Post-Delivery FeedbackAug 2, 2026
Great experience got my full bottle and it smells great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Liz
Post-Delivery FeedbackAug 2, 2026
Scentbox has a good selection and the order arrived quickly. I also really like the preselection on the calendar. Switching fragrances and modifications of the calendar is somewhat difficult and the tracking was not updated. Apart from some minor tweaks to the website it is a great service that I will continue to use to discovery new fragrances.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
StoneFoot
Site Experience FeedbackAug 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ladybug 75
Site Experience FeedbackAug 1, 2026
It was alright
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Angel
Site Experience FeedbackAug 1, 2026
Quick and easy overall process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Underjolt
Site Experience FeedbackAug 1, 2026
Quick and painless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Saw
Site Experience FeedbackAug 1, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackAug 1, 2026
Easy and good scents
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mason
Site Experience FeedbackAug 1, 2026
Easy rlcheap and great product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark803
Post-Delivery FeedbackAug 1, 2026
Scent was great but the spray mechanism did not work as good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 7
Online Shopper
Site Experience FeedbackAug 1, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DeeDee
Site Experience FeedbackAug 1, 2026
I enjoy purchasing from scentbox,the shipping process takes quite a while but other than that they have the best products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jj
Site Experience FeedbackAug 1, 2026
It's fine. Navigating thw fragrance calendar is annoying
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Rigo
Site Experience FeedbackAug 1, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mainye
Site Experience FeedbackAug 1, 2026
It was excellent
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Lorie lou
Site Experience FeedbackAug 1, 2026
Was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
OG
Site Experience FeedbackAug 1, 2026
Love it 🥰
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 1, 2026
Haven’t been able to look at fragrances only payment and survey kinda should wait til after in my opinion
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Christhand
Site Experience FeedbackAug 1, 2026
I had sent bird before. Loved it, finally renewed my subscription
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TheChapinking
Site Experience FeedbackAug 1, 2026
Everything is good just the shipping cant take some time
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lildaddyredd
Site Experience FeedbackAug 1, 2026
No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Abarlow87
Site Experience FeedbackAug 1, 2026
I love this site I have a monthly membership and I'm always so happy with everything! The rewards are amazing! I didn't realize how many rewards I had, I was able to purchase a premium spray for $1.05 using my rewards 🤩🤩🤩
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jane
Site Experience FeedbackAug 1, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Jasmine
Site Experience FeedbackAug 1, 2026
Very easy to use
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 1, 2026
Love scentbox..been a subscriber for more than 5 yrs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
N/A
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
April
Site Experience FeedbackAug 1, 2026
Very easy purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Silva2007
Site Experience FeedbackAug 1, 2026
It was a simple and easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Babygirl
Site Experience FeedbackAug 1, 2026
It was very easy and love the products.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kim
Site Experience FeedbackAug 1, 2026
No interactions . Just click to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WhiskeyGirl
Site Experience FeedbackAug 1, 2026
Just okay
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Teemaried
Site Experience FeedbackAug 1, 2026
Nice selection. Good prices. I just hope it ships soon
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Riyaih
Site Experience FeedbackAug 1, 2026
It was fast and amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
Love the product and simple shopping. Keeps me smelling like I should!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AJ
Site Experience FeedbackAug 1, 2026
It’s a great website to find just the right sent for you at a cheap price! This is the first time I bought from here and I’m honestly glad ai did. 100% recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T
Site Experience FeedbackAug 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
It’s ok
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Scentman
Site Experience FeedbackAug 1, 2026
Website was easy to get through but a little outdated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TommyBoy4496
Site Experience FeedbackAug 1, 2026
Scentbox has a;lways been amazing to use and to purchase from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gloomlurker
Site Experience FeedbackAug 1, 2026
It's been fine.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jenny
Site Experience FeedbackAug 1, 2026
Very good. It was easy to pull up and order what I wanted. Except I was looking for the strawberry shortcake scent and I couldn't find it.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
BB
Site Experience FeedbackAug 1, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
First Time
Site Experience FeedbackAug 1, 2026
This is my first purchase and haven't recieved any product yet
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
T
Site Experience FeedbackAug 1, 2026
Great
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7