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PRM Filtration Reviews - 478 Reviews - 9.6/10

Dec 3, 2024
PRM Filtration has one of the largest rental fleets of remediation equipment and systems in the nation. They offer customized leases and terms which can allow you to meet specific project budgets or timelines. In addition, their smaller rental equipment is available for daily, weekly or monthly Pilot Testing.

PRM Filtration Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%87%

Neutral

11%11%

Negative

4%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for PRM Filtration

Showing 41 - 60 of 478

Online Shopper

Site Experience Feedback

Nov 04, 2024

Ask Personal questins I won't answer

Online Shopper

Post-Delivery Feedback

Nov 03, 2024

Overall is good, can be faster in shipping & selection

JetTech Mechanical LLC

Site Experience Feedback

Nov 01, 2024

Awesome

Facilities Manager

Post-Delivery Feedback

Nov 01, 2024

What is there to tell other than the warehouse staff did not send the correct specified stainless steel connector as in the order. While the Telephone CSR apologized for the shipping error...it's not his responsibilities in my opinion. The warehouse "picker" needs to apologize for ther total incompetence!!

Online Shopper

Site Experience Feedback

Oct 31, 2024

first time, here we will see

troy

Site Experience Feedback

Oct 31, 2024

job well done

Online Shopper

Site Experience Feedback

Oct 31, 2024

The experience was easy and I would do it again.

Al R.

Site Experience Feedback

Oct 30, 2024

Easy to find what I was looking for and fast checkout.

Tim

Site Experience Feedback

Oct 29, 2024

Very easy to use, but the shipping costs are outrageous.

Skiddz

Site Experience Feedback

Oct 29, 2024

Website ordering was fine. Won't know the rest until products arrive.

Daniel

Site Experience Feedback

Oct 03, 2024

Eric was very helpful in explaining different product specifications to help me identify the best option.


Post-Delivery Feedback

Oct 29, 2024

Representative was kind and helpful.

waterman

Site Experience Feedback

Oct 28, 2024

Customer service very helpful in response to my questions.

Peak to Peak

Site Experience Feedback

Oct 28, 2024

Navigating through the web site was easy, had phone support to confirm I was ordering the correct part for my application. Great experience.

Wilkast

Site Experience Feedback

Oct 25, 2024

order good

Pump

Site Experience Feedback

Oct 25, 2024

The ordering process was easy and without issues. All websites should be this easy

DKarl

Site Experience Feedback

Oct 24, 2024

I really liked the amount of displays and fact sheets that laid out my different options and what styles are manufactured

JC

Site Experience Feedback

Oct 24, 2024

Excelent

Critter

Site Experience Feedback

Oct 24, 2024

great service

Shauck

Site Experience Feedback

Oct 24, 2024

Eric was very knowledgeable and helpful

turbo

Site Experience Feedback

Oct 23, 2024

Honestly everything was easy to use and set up.