PRM Filtration Reviews - 478 Reviews - 9.6/10
PRM Filtration Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 87% |
Neutral | 11% | 11% |
Negative | 4% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for PRM Filtration
Showing 1 - 20 of 478
Online Shopper
Site Experience Feedback
Dec 01, 2024
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KENDU
Site Experience Feedback
Nov 29, 2024
The
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
Jaypes
Site Experience Feedback
Nov 18, 2024
It worked out to be a smooth process. Used affirm to make the purchase. Had to only redo their virtual card process to make it work.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 27, 2024
Easy to order and fast shipping. Shipping a little costly but overall is good.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 26, 2024
i get no information about my order. bad customer service
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Thought shipping cost was too high.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Keith
Site Experience Feedback
Nov 25, 2024
Very good site found what i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MCS OH
Site Experience Feedback
Nov 18, 2024
site was very easy to use. any explanation of what the different microns of filtration do would be helpful for those like me who have no idea...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MCS OH
Post-Delivery Feedback
Nov 24, 2024
the website was easy to navigate and I purchased what I am pretty sure I needed. it arrived quickly and I also appreciated the follow up via text that I received. it felt very personalized.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
KP
Site Experience Feedback
Nov 24, 2024
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TK
Site Experience Feedback
Nov 14, 2024
no problems easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NAER Inc.
Site Experience Feedback
Nov 21, 2024
Easy to find and purchase what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tony
Site Experience Feedback
Nov 21, 2024
Justin was very helpful with equipment selection and modifications.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JSS
Site Experience Feedback
Nov 21, 2024
Solid
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
b
Site Experience Feedback
Nov 21, 2024
need to correct frt charges
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Couldn't print receipt
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Customer Service
Site Experience Feedback
Nov 14, 2024
Overall experience was good. However, the follow up from the staff was incredible. I got a call within 5min of looking on the website from a gentleman on the east coast, who was very instrumental in helping me. That same day I get an email form a rep-Justin on Oahu helping me out with shipping. That sealed the deal and I completed my order and will be ordering all my larger material needs from PRM. Again, OUTSTANDING customer service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Customer Service
Post-Delivery Feedback
Nov 20, 2024
Using the website was easy and they had everything I needed that my local vendor did not.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
wolf
Site Experience Feedback
Nov 19, 2024
if i could use my own account like UPS or Fedex would be better I feel I could get a better rate than you charge me
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
pookie
Site Experience Feedback
Nov 18, 2024
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dans
Site Experience Feedback
Nov 18, 2024
Found what I needed, was able to order quick and deliver fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bird
Post-Delivery Feedback
Nov 18, 2024
We purchase for our clients - our normal supplier did not have the water meter in 1/2" size - we are very familar with the multi-jet product line and our costs. If someone wants to contact me - please call at 412-670-2880.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »