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PRM Filtration Reviews - 478 Reviews - 9.6/10

Dec 3, 2024
PRM Filtration has one of the largest rental fleets of remediation equipment and systems in the nation. They offer customized leases and terms which can allow you to meet specific project budgets or timelines. In addition, their smaller rental equipment is available for daily, weekly or monthly Pilot Testing.

PRM Filtration Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%87%

Neutral

11%11%

Negative

4%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for PRM Filtration

Showing 81 - 100 of 478

BEEBROWN

Site Experience Feedback

Oct 07, 2024

The website was easy to navigate, the product information was easy to find, and precise.

Online Shopper

Site Experience Feedback

Oct 06, 2024

Friendly software, easy to purchase.

Bill

Site Experience Feedback

Sep 18, 2024

On the good side, fast and expedient. On the bedside nothing.


Post-Delivery Feedback

Oct 05, 2024

PRM had my product that I needed and provided to me in a timely matter. After connecting my cable to my drive, I had no issues with communicating with it. They say first impressions are the lasting ones. Enough said.

No customer communication

Site Experience Feedback

Oct 03, 2024

Pay for an expedited shipping and have not received it.

RickP

Site Experience Feedback

Sep 16, 2024

Easy to find and purchase a specialty valve item

First time

Site Experience Feedback

Oct 02, 2024

Good

Spike

Site Experience Feedback

Oct 02, 2024

The site was easy to navigate and I was able to find exactly what I was looking for.

Danny

Site Experience Feedback

Oct 02, 2024

Ease of ordering. Hope the products are quality

N/a

Site Experience Feedback

Oct 01, 2024

Excellent website

Jdub

Site Experience Feedback

Oct 01, 2024

Information was fairly easy to find. The site kept timing out while I was shopping.

JV505

Site Experience Feedback

Sep 30, 2024

I purchased a #2 bag filter from you via Amazon and then purchased filters from you direct, your website is informative and easy to navigate, prices are fair and even though i have not received the products yet, I have no doubt they will be quality. I look forward to using your website to order replacement filters and housings from you in the future.

M

Site Experience Feedback

Sep 30, 2024

I really like PRM. I've used several different filters from this company and they have all worked as expected. Replacement filter cartridges are quick and easy to get. Great service so far!

Online Shopper

Site Experience Feedback

Sep 30, 2024

need more shipping options

Online Shopper

Post-Delivery Feedback

Sep 30, 2024

It was very easy to locate and purchase the particular gauge I needed and delivery was prompt

M

Site Experience Feedback

Sep 26, 2024

Positive and easy. Eric Peahl is awesome!

Tom M

Site Experience Feedback

Sep 26, 2024

very easy to work with. Staff is knowledgeable.

Rick

Post-Delivery Feedback

Sep 25, 2024

Good selection of products that are somewhat difficult to find elsewhere.

Online Shopper

Post-Delivery Feedback

Sep 25, 2024

No the least expensive, but available

water guy

Site Experience Feedback

Sep 24, 2024

ok

John

Site Experience Feedback

Sep 23, 2024

I & my company like the product [s] we get at PRM Filtration - we do class 8 truck suspensions. plus custom made light duty truck, off road suspensions.