PRM Filtration Reviews - 478 Reviews - 9.6/10
PRM Filtration Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 87% |
Neutral | 11% | 11% |
Negative | 4% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for PRM Filtration
Showing 81 - 100 of 478
BEEBROWN
Site Experience Feedback
Oct 07, 2024
The website was easy to navigate, the product information was easy to find, and precise.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 06, 2024
Friendly software, easy to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Site Experience Feedback
Sep 18, 2024
On the good side, fast and expedient. On the bedside nothing.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Post-Delivery Feedback
Oct 05, 2024
PRM had my product that I needed and provided to me in a timely matter. After connecting my cable to my drive, I had no issues with communicating with it. They say first impressions are the lasting ones. Enough said.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
No customer communication
Site Experience Feedback
Oct 03, 2024
Pay for an expedited shipping and have not received it.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
RickP
Site Experience Feedback
Sep 16, 2024
Easy to find and purchase a specialty valve item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
First time
Site Experience Feedback
Oct 02, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Spike
Site Experience Feedback
Oct 02, 2024
The site was easy to navigate and I was able to find exactly what I was looking for.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Danny
Site Experience Feedback
Oct 02, 2024
Ease of ordering. Hope the products are quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/a
Site Experience Feedback
Oct 01, 2024
Excellent website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
- Full ratings for this review »
Jdub
Site Experience Feedback
Oct 01, 2024
Information was fairly easy to find. The site kept timing out while I was shopping.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
JV505
Site Experience Feedback
Sep 30, 2024
I purchased a #2 bag filter from you via Amazon and then purchased filters from you direct, your website is informative and easy to navigate, prices are fair and even though i have not received the products yet, I have no doubt they will be quality. I look forward to using your website to order replacement filters and housings from you in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
M
Site Experience Feedback
Sep 30, 2024
I really like PRM. I've used several different filters from this company and they have all worked as expected. Replacement filter cartridges are quick and easy to get. Great service so far!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 30, 2024
need more shipping options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 30, 2024
It was very easy to locate and purchase the particular gauge I needed and delivery was prompt
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
M
Site Experience Feedback
Sep 26, 2024
Positive and easy. Eric Peahl is awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tom M
Site Experience Feedback
Sep 26, 2024
very easy to work with. Staff is knowledgeable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick
Post-Delivery Feedback
Sep 25, 2024
Good selection of products that are somewhat difficult to find elsewhere.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 25, 2024
No the least expensive, but available
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 6
- Full ratings for this review »
water guy
Site Experience Feedback
Sep 24, 2024
ok
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
John
Site Experience Feedback
Sep 23, 2024
I & my company like the product [s] we get at PRM Filtration - we do class 8 truck suspensions. plus custom made light duty truck, off road suspensions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »