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Plow & Hearth Reviews - 8,366 Review - /10

Plow & Hearth conjures up the warm, neighborly atmosphere of an old-fashioned country store. Their "Products for Country Living" include high quality, unique products for the home, hearth, yard and garden. You'll find comfortable outdoor furniture, trellises, fireplace screens and toolsets, and decorative items for indoors and out among the wide selection. They offer products at fair prices, and guarantee all items without conditions.
Circle of Excellence - Plow & Hearth

2005
Platinum

Circle of
Excellence

5 years

Plow & Hearth Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Plow & Hearth

Showing 181 - 200 of 8,366

Bunny

Site Experience Feedback

Jun 09, 2024

I really enjoy your catalog and decided to view your website. So many choices and so easy to find what I was looking for. Videos are very helpful, too.


Post-Delivery Feedback

Jun 26, 2024

I really like the color and texture of the rug and stair treads I purchased. I am some what disappointed in the tread tape. It doesn't seem to keep the tread in place like I had hoped.

No publishing

Site Experience Feedback

Jun 26, 2024

The sign appears to be of good quality- I paid $20.00 extra for a weather proof coat of paint, plus an additional surprise $15.00 for shipping based on how much I SPENT! The shipping is delayed an additional 2-3 weeks-another surprise. The exorbitant shipping rate is not based on weight + size per USPS but rather how much the item costs.

Boo

Site Experience Feedback

Jun 26, 2024

Great quality

Neskowin Gary

Site Experience Feedback

Jun 26, 2024

It was good.

Michele

Site Experience Feedback

Jun 26, 2024

Thank you for sending the catalog to me with the promo code. i was able to quickly find what I was looking for on the website and check out within three minutes!

Grey

Site Experience Feedback

Jun 26, 2024

I order from Plow and Hearth FIRST above anything because it's a VA company. We live in Staunton and although the Charlottesville store has sadly moved we visit other stores. the quality is always top notch and we have always been pleased.

Online Shopper

Site Experience Feedback

Jun 13, 2024

I find the website very easy to navigate and I love the selection of items you have


Post-Delivery Feedback

Jun 26, 2024

wonderful

JCG

Site Experience Feedback

Jun 17, 2024

Website was easy to access and I found what I was looking for with no problem.

lola

Site Experience Feedback

Jun 08, 2024

Had trouble getting you to accept credit card

Judy

Post-Delivery Feedback

Jun 26, 2024

It would be nice if the prices weren’t as high, and especially the shipping costs weren’t so costly. That is why I waited for a 20% discount to offset the shipping cost.

5eli$eC

Site Experience Feedback

Jun 16, 2024

I enjoy shopping Plow and Hearth. I recommend Plow and Hearth to my clients, friends and family.


Post-Delivery Feedback

Jun 26, 2024

I purchased a finch feeder as a gift. The reason I am disappointed is that within two days the feeder has a part broken off that secures the ability to hang. The recipient is having the piece needed repaired by another local company. This finch feeder was $60 on sale. I’ll continue to order other products from P&H, but will support local re: bird feeders.

Bibi

Site Experience Feedback

Jun 26, 2024

Easy to negotiate, found exactly what I was looking for.

Online Shopper

Site Experience Feedback

Jun 13, 2024

Good

Tillie

Site Experience Feedback

Jun 25, 2024

Very good. Fast and efficient.

Sammy

Site Experience Feedback

Jun 25, 2024

When I first signed on to Plow and Hearth it said I could get a 20% discount. That did not happen when I placed the order.

Drumplayer

Site Experience Feedback

Jun 14, 2024

No problem


Post-Delivery Feedback

Jun 25, 2024

product made very well,looks,good.will get enjoyment at of it.

Jz

Site Experience Feedback

Jun 10, 2024

Shipping to expensive


Post-Delivery Feedback

Jun 25, 2024

I like that I was able to use 20% discount for being a first time customer! Although the shipping price was expensive.

DWHH

Site Experience Feedback

Jun 25, 2024

The final page where you ordered was very busy, bordering on confusing.

Lsk

Site Experience Feedback

Jun 25, 2024

I enjoyed reviewing the Plow & Hearth Website and today's timing was perfect because I have been in the market for new outdoor cushions for my porch rockers which are from Plow and Hearth. I love the original cushions but they have been on the rockers for over 10 years and need to be changed ( all Plow and Hearth ).

Lola204

Site Experience Feedback

Jun 25, 2024

Very easy to find what you are looking for and more! I love Plow & Hearth. If I am looking for something they are my go to. I always know that I will be getting high quality products and this is very important to me. I work hard for my money so it is nice to know that the products will last.