Plow & Hearth Reviews - 8,366 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
Not yet rated
Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Plow & Hearth
Showing 181 - 200 of 8,366
Bunny
Site Experience Feedback
Jun 09, 2024
I really enjoy your catalog and decided to view your website. So many choices and so easy to find what I was looking for. Videos are very helpful, too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bunny
Post-Delivery Feedback
Jun 26, 2024
I really like the color and texture of the rug and stair treads I purchased. I am some what disappointed in the tread tape. It doesn't seem to keep the tread in place like I had hoped.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
No publishing
Site Experience Feedback
Jun 26, 2024
The sign appears to be of good quality- I paid $20.00 extra for a weather proof coat of paint, plus an additional surprise $15.00 for shipping based on how much I SPENT! The shipping is delayed an additional 2-3 weeks-another surprise. The exorbitant shipping rate is not based on weight + size per USPS but rather how much the item costs.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Boo
Site Experience Feedback
Jun 26, 2024
Great quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Neskowin Gary
Site Experience Feedback
Jun 26, 2024
It was good.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Michele
Site Experience Feedback
Jun 26, 2024
Thank you for sending the catalog to me with the promo code. i was able to quickly find what I was looking for on the website and check out within three minutes!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Grey
Site Experience Feedback
Jun 26, 2024
I order from Plow and Hearth FIRST above anything because it's a VA company. We live in Staunton and although the Charlottesville store has sadly moved we visit other stores. the quality is always top notch and we have always been pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 13, 2024
I find the website very easy to navigate and I love the selection of items you have
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 26, 2024
wonderful
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JCG
Site Experience Feedback
Jun 17, 2024
Website was easy to access and I found what I was looking for with no problem.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
lola
Site Experience Feedback
Jun 08, 2024
Had trouble getting you to accept credit card
- Overall Rating: 1
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
Judy
Post-Delivery Feedback
Jun 26, 2024
It would be nice if the prices weren’t as high, and especially the shipping costs weren’t so costly. That is why I waited for a 20% discount to offset the shipping cost.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
5eli$eC
Site Experience Feedback
Jun 16, 2024
I enjoy shopping Plow and Hearth. I recommend Plow and Hearth to my clients, friends and family.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
5eli$eC
Post-Delivery Feedback
Jun 26, 2024
I purchased a finch feeder as a gift. The reason I am disappointed is that within two days the feeder has a part broken off that secures the ability to hang. The recipient is having the piece needed repaired by another local company. This finch feeder was $60 on sale. I’ll continue to order other products from P&H, but will support local re: bird feeders.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Bibi
Site Experience Feedback
Jun 26, 2024
Easy to negotiate, found exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 13, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Tillie
Site Experience Feedback
Jun 25, 2024
Very good. Fast and efficient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sammy
Site Experience Feedback
Jun 25, 2024
When I first signed on to Plow and Hearth it said I could get a 20% discount. That did not happen when I placed the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Drumplayer
Site Experience Feedback
Jun 14, 2024
No problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Drumplayer
Post-Delivery Feedback
Jun 25, 2024
product made very well,looks,good.will get enjoyment at of it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jz
Site Experience Feedback
Jun 10, 2024
Shipping to expensive
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
Jz
Post-Delivery Feedback
Jun 25, 2024
I like that I was able to use 20% discount for being a first time customer! Although the shipping price was expensive.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
DWHH
Site Experience Feedback
Jun 25, 2024
The final page where you ordered was very busy, bordering on confusing.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Lsk
Site Experience Feedback
Jun 25, 2024
I enjoyed reviewing the Plow & Hearth Website and today's timing was perfect because I have been in the market for new outdoor cushions for my porch rockers which are from Plow and Hearth. I love the original cushions but they have been on the rockers for over 10 years and need to be changed ( all Plow and Hearth ).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lola204
Site Experience Feedback
Jun 25, 2024
Very easy to find what you are looking for and more! I love Plow & Hearth. If I am looking for something they are my go to. I always know that I will be getting high quality products and this is very important to me. I work hard for my money so it is nice to know that the products will last.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »