Pfaltzgraff Reviews - 3,319 Post-Delivery Reviews - 9.4/10

Online Shopper

Jun 15, 2026

I was so pleased with my purchase. I is perfect for my home. The colors are beautiful.

Vee

Jun 15, 2026

I love my dishes. Rustic Leaves

DeeDee

Jun 15, 2026

Love the poppy design. I was thrilled when my husband really like it to. Makes us think of "Moorcroft" vintage pottery. I was going to purchase the creamer, but you do not have the sugar bowl to go with it

Dobra

Jun 15, 2026

I was so very happy to replace the dinner and salad plates I broke. I really did not think the pattern would still be available. The delivery box was secure and packed well in bubble wrap.

Online Shopper

Jun 15, 2026

very pleased with the process

Judy

Jun 15, 2026

Beautiful product, always shipped so well protected.

Sheila

Jun 15, 2026

Easy to order. Excellent online experience! Very high quality of products. Thank you

Zensqd

Jun 15, 2026

My order came with 1 item not in the boxes I was expecting the item to be. UPS stated the whole order was delivered and it wasn’t. One item came with a different portion of the order on a separate day. I thought this was confusing and that’s why I had to contact customer service. Overall I was happy with the customer service representative who was helpful in describing when the missing package was and when it would arrive. I’m happy with my order and the products.

Leaf dishes

Jun 15, 2026

I've had Pfaltzgraff for Almost 50 years and still love it

Betsy

Jun 14, 2026

Bought tea rose dishes in 1982 and have most of the original dishes Replace just a few.9n8

Aj

Jun 14, 2026

Items are as described and beautifully packed to ensure no breakage. Quite pleased with product and shipping.

cricket

Jun 14, 2026

Good quality dinnerware and very well packed to prevent damage.

Jeanne

Jun 13, 2026

Customer service is the best! Very responsive to each inquiry, and request, including cancelling an order, request for a refund on items that went on sale a couple days after placing an order. First order was large enough for 2 parcels. Parcel #2 showed up timely, and a few days later parcel #1 showed up…beaten up by the shipper and shipping process and nothing broken! Oh by the way…Love the quality of Pfaltzgraff dishes!

Allie

Jun 12, 2026

Very pleased with quality of product. Shipping was also very fast. All around good experience.

Online Shopper

Jun 12, 2026

Order was a replacement for a broken shaker.

Pat

Jun 12, 2026

I remember the first time I saw and fell in love with the simple, creamy white beauty of the Filigree pattern. Its heft exuded quality to me. My wise mother told me when I married I should choose a plain white dinnerware. I didn't agree back then and 30 years later I finally realized I just didn't love my original, expensive stoneware anymore. I just hadn't used it except a very few special occasions where the colors in my chosen pattern made sense. And it wasn't the most popular holidays so there it sat unused for decades. A generous gift one year I purchased my first set. I've kept adding over the years and have service for 12, all the serving pieces, soup and pasta bowls, S&P, butter dish, etc. I use it daily and it works just as hard and beautifully for ALL the holidays too. Christmas is extra special when I bring out and mix it with my mother's lovely china, crystal and gold flatware. Filigree is sweetly simple or gorgeously festive atop a charger and fine linen. My advice to all the young women out there who are looking for a one and done dinnerware service that is affordable, durable, and buildable collection for all the seasons of their life, consider Pfaltzgraff.

Cindy M

Jun 12, 2026

I love the all the special sales Pfaltzgraff promotes. It truly makes top quality products affordable for everyone.

Online Shopper

Jun 12, 2026

I have 4 sets of Pfaltzgraff. All made in America but that is no longer happening and you can tell the difference. The stoneware has lost its character.

Claudia

Jun 12, 2026

Great purchase of Yorktown small dessert bowls

Steak

Jun 12, 2026

Love Filigree and the ease of ordering more pieces when I want more.

Katy W

Jun 12, 2026

Love my new dishes!

Wren

Jun 11, 2026

I've always liked the Pfaltz products. This order was a replacement order for broken pieces that I already purchased. I bought a set of 8 plus many of the additional pieces. I was super disappointed to see that you no longer carry most of the original offering. I was going to buy more serving plates, etc. It concerns me that I wasn't informed when you were discontinuing, since I own so much of this line. I would have purchased more when I had the chance. I believe for loyal customers it would serve you to have a program that would feel like we made a good buying decision that lasts and has value. I hate the thought that I will have to completely start over when more items break.

Candi

Jun 11, 2026

I was very disappointed in the fact that the day after I made this order, the bowls went on sale but I had to pay full price. I think the bill should have been adjusted to reflect the sale price. I will not be ordering more in this pattern.

Haven

Jun 11, 2026

It was very efficient. There was a broken plate so I called and the replacement should arrive soon.

Online Shopper

Jun 11, 2026

i like what they offer love my luna purchase!!!!

Online Shopper

Jun 11, 2026

Several mugs were broken in my recent order. I emailed Pfatzgraff. They responded quickly and are sending replacements.

Dessert

Jun 11, 2026

I received my dessert bowls. They look great/ they’re just larger than my original! I’ll use them but wish they were the same size as my originals!

J & J’s Mom

Jun 11, 2026

I am very pleased with my latest purchase from Pfaltzgraff! Shipping was fast. My pasta arrived in good condition thanks to excellent packaging.

Cindy M

Jun 10, 2026

I recommend Pfaltzgraff highly. I especially enjoy their traditional style of the Tea Rose series and the holiday line of the Winterberry. Both are so timeless and classy.

Online Shopper

Jun 10, 2026

Terrible packaging - some of the silverware got knocked trying to take off the plastic things. Silverware seems very chintzy.

Pocono shopper

Jun 10, 2026

I chose this product because of the variety to choose from. I knew of the product I knew it would be well made. I’d say my only concern was all the dishes, plate, salad plates, bowls, cups, and serving tray were all in one big box making it very heavy and the seal is actually opened at the top. Nothing was damaged, thankfully, but that was a little bit concerning. The pattern is beautiful, and I bought them for a wedding present.

Grandma Sandy

Jun 9, 2026

I love my purchased sets of dinner and salad plates. They are attractive, easy to clean, and do not scratch. Very good price and of high quality.

Liz

Jun 9, 2026

Ordered for wedding shower gift... pkg came with clear plastic wrapping ripped and crumpled... looks as though was opened and then shoved into shipping box Asked for pic but I'm 85 and don't know how to do

Stacy

Jun 9, 2026

Received the square Winterberry dishes. Impressed with the quality and was able to purchase them on sale! The Winterberry Gnome cookie jar beat my expectations. It will bring a festive fun addition to the holiday decor. Looking forward to many more dealings with Pfaltzgraff.

CheriO

Jun 8, 2026

I purchased a 12 piece set of Pistoulet dinnerware in 2012. I still use them every day and do not see ever replacing them with any other design!

Drwho

Jun 8, 2026

Items had permanent stain on them, that couldn’t be washed off. NOT pfeltzcraft brand dishes as expected.

Deb S

Jun 8, 2026

I purchased these pasta bowls specifically to my husband's specifications! He is 3rd generation Italian and makes an incredible pasta sauce, so he wanted just the right serving dish. These fit the bill perfectly! I love them as well and plan on replacing our fiestaware with the rest of the set in the near future!

Online Shopper

Jun 8, 2026

Pleased with the process and the products

Mike

Jun 8, 2026

I ordered 4 platters but received only two. After I contacted Pfaltzgraff, the missing pieces were sent. There is a red/brown streak on the surface of one platter. I informed customer service and sent photos. I was told this was not a production flaw and the item would not be replaced.

Ooh ooh

Jun 8, 2026

Very pleased. Highest quality. You know what to expect. When you place your order.

Kathy

Jun 7, 2026

I've been familiar with false graph for many years, and the quality was just yeah, very excellent.Thank you.

Laura B

Jun 7, 2026

Love the quality and look of your products!

Cd

Jun 7, 2026

I love the quality and the Poppies pattern! Got a great deal both times I shopped! Shipped very quickly and packaged so well.

Lillie

Jun 7, 2026

I really like the dishes I ordered. The quality is all I hoped it would be. My only issue is that when I need to contact the company about broken dishes occurring during delivery. I am unable to send a photo of the damaged items. I am 79 and my tech skills are limited. I have to have my daughter come over to help me. She’s very good at this stuff but even she was unable to download the photo on to your site. We ended up having to email the company with the photo. We tried many times but your online site would not accept the jpeg photo. However, your company has been excellent at quality resolving any issues I had and immediately sends out replacement pieces.

Do not publish my comment . It is private

Jun 7, 2026

Excellent service and product I shopped at a Pfaltscraft store 50 years ago in Fairfax Va. I loved your products . I purchased a garden mug for her then a beautiful gardener. It was her favorite mug. After Mom died , I was interested in her beautiful garden mug which I use most often. I was so very excited when I found your company again. I have ordered about 8 mugs so far for family and friends. Our entire family are gardeners. I belong to a garden club where many of my friends are. Everyone has loved my gift so far. I definitely will be ordering more garden mugs. Thank you for this special product . Sincerely, C Bench Ckbench@aol.com

Gzgoodwitch

Jun 6, 2026

I had the Yorktown from 40 years ago and put them away because I lost so many pieces . I was thrilled to see you still made it and I could add to my set and start using again TY

Sandi

Jun 6, 2026

All the products are very well made. The two pieces I ordered in the Madeline pattern did not match each other. That I'm disappointed with. All winterberry pieces are wonderful and beautiful, well made and darling. Overall, I am happy with the quality that Pfaltzgraff continues to maintain.

Online Shopper

Jun 6, 2026

The Juniper dinner plates I received do not match the rim design colors as my Pfaltzgraf settings purchased previously.

Online Shopper

Jun 6, 2026

Purchased set of 4 to replace y chipped and faded dishes

Online Shopper

Jun 6, 2026

I have 4 broken items and I don’t feel like sending them back