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Personalized Planet Customer Reviews

Personalized Planet holds a 7.7/10 overall rating and 82 verified post-delivery reviews on Bizrate.

Personalized Planet offers unique and high quality gift items for every occasion. Whether you're shopping for a birthday, holiday, wedding, or anything worth celebrating - you'll find the perfect gift here. You are sure to find a wide selection of doormats, garden flags, trinket trays, throw pillows, beach towels, pillowcases, wall canvas, wood decor, and more.

Personalized Planet Rating

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Post-Delivery Feedback - 82 Reviews

Overall Satisfaction:

7.7out of 10

Would Shop Here Again:

7.4out of 10

Likelihood To Recommend:

10out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

61%25%
Neutral rating icon

Neutral

13%25%
Negative rating icon

Negative

26%50%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

7.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

7.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

5.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 67 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

80%71%
Neutral rating icon

Neutral

15%29%
Negative rating icon

Negative

5%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

7.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for Personalized Planet

Showing 1 - 50 of 149

  • Red

    Site Experience Feedback

    Jul 28, 2026

    I personally love ❤️ your placemats

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Eleanor

    Post-Delivery Feedback

    Jul 27, 2026

    they have a lot of variety and different themes for backpacks and i love the customizable names its so kawaii I was searching for a long time for a wild kratts backpack and I was so happy when I found it on personalized planet. i got a discount too because of fourth of July so it made my purchase even better

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Yudi

    Site Experience Feedback

    Jul 26, 2026

    My experience was good, there was no hard times it was straightforward and clean.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Beth

    Post-Delivery Feedback

    Jul 24, 2026

    My order took approximately 20 business days longer than when it was promised. I contacted customer service to change the shipping address and was told that could not be done, even though it wasn’t even close to being shipped. I do appreciate the prompt response I received from customer service even though my issue wasn’t resolved.

    • Overall Rating: 2
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 3
    Full ratings for this review »
  • Rain

    Site Experience Feedback

    Jul 23, 2026

    Love the products and personalization. Great quality and backpack lasted a couple of years before needed to be replaced.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 23, 2026

    Did not receive item. This was supposed to be a special gift for a friend who recently had to put down her dog

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • The Blonde

    Post-Delivery Feedback

    Jul 22, 2026

    I knew the 4" would be small. Would like 12" si,e. Gift for BFF dog Lucy from our 2 corgis.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Miss Moe

    Post-Delivery Feedback

    Jul 20, 2026

    The advertisement was eye catching as they always are, and the price was right. I started to order 2 of the personalized garden stones, but glad I followed my instincts and just ordered one of them. Upon seeing this garden stones. I was so disappointed of how small it was. I was expecting a size big enough to lay on the grsss in my garden where it would be noticeable. This thing, if one walked pass it to quickly you might miss it. Since, it was personalized I decided to keep it for decoration, but wouldn’t be ordering any more of these stones. Too small.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Murp99

    Site Experience Feedback

    Jul 18, 2026

    Love that they had merchandise for my child’s specific interests.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tiya

    Site Experience Feedback

    Jul 14, 2026

    So far so good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Bar

    Site Experience Feedback

    Jun 30, 2026

    I saw these puzzles and thought they would be great for my great-grandsons. They were very easy to order and the price was within my budget

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • pawmomof4

    Site Experience Feedback

    Jun 29, 2026

    Unique gift ideas!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Miss carol

    Site Experience Feedback

    Jun 28, 2026

    Great experience exceptional price for the purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tey

    Post-Delivery Feedback

    Jun 25, 2026

    Ordered the custom towel really nice and more than I’ve expected

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • MattK

    Post-Delivery Feedback

    Jun 18, 2026

    I bought this item as a gift for my nieces birthday. Hopefully it washes well, but the design is perfect.

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • TC

    Post-Delivery Feedback

    Jun 18, 2026

    I was not satisfied with my purchase. The personalization was terribly done. I contacted customer support but did not receive an answer or resolution. I would not recommend Personalized Planet.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 1
    Full ratings for this review »
  • BRM

    Post-Delivery Feedback

    Jun 13, 2026

    Everything was exactly as described on line. I like the fact that it could be personalized since it is a gift. Personalizing a gift shows a lot of thought went into the choice.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Red

    Site Experience Feedback

    May 31, 2026

    I feel the groupon was deceptive and ropes you in since you already purchased the groupon. I wont be back

    • Overall Rating: 7
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Moe

    Post-Delivery Feedback

    May 26, 2026

    N:A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 26, 2026

    I have nor received order. I have not received an updates about my order. Dissatisfied with this whole experience. Item was supposed to be a gift. As of right now, would not purchase from this company again.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Happy W.

    Post-Delivery Feedback

    May 26, 2026

    I wanted to get something special for my granddaughter for her birthday. The personalized pillowcase was just the thing. It made her so happy to see her name printed so elegantly. I will definitely be ordering from Planet again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Barb M

    Site Experience Feedback

    May 24, 2026

    I;ve bought from Personalized Planet once before this. No complaints.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 24, 2026

    The personalization option did not specify that I had to include the possessive 's after the name (Grandma vs Grandma's), so it was missing on my final product. It did not say anywhere that I was responsible for including it, and the picture variations all made it appear as if the only word I had to type in was the actual name. It's not correct and I'm very disappointed in the way it looks. I contacted customer support and they were not helpful at all. I'll be trying again to get this resolved.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 3
    Full ratings for this review »
  • Marissa A

    Site Experience Feedback

    May 24, 2026

    I liked the sale I did purchased a voucher from Groupon the gift a wedding gift.. it’s very nice

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 19, 2026

    Easy to order and arrived exactly as expected

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 19, 2026

    The personalized pillows I purchased were smaller than expected and the fabric seems cheap. Not real happy with this purchase. Very glad they were on sale.

    • Overall Rating: 7
    • Would Shop Here Again: 4
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Amber H.

    Site Experience Feedback

    May 18, 2026

    I purchased a deal through Groupon and paid $15.99 for a personalized rag doll. (Original price $44) So ultimately I paid $0.00 through your site for the doll plus I only paid $1.99 for shipping so in total I paid $17.98 for one of these rag dolls and I’m so excited and super pleased with my purchase. My 16 month old granddaughter will absolutely love her doll! Thank you so very much, Personalized Planet!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Justme

    Site Experience Feedback

    May 16, 2026

    I like personalized items. Cute item with what I wanted on it. The price was high, and shipping way too high. I appreciate the discount. I'd appreciate even more if some of the shipping was credited back, like half. It doesn't cost that much, I know!!

    • Overall Rating: 6
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • mary

    Post-Delivery Feedback

    May 14, 2026

    This item does not allow you to enter only 3 names. It forces you to put something in the 4th name field. I called Customer Svc twice & they reported it to their IT Dept. I also emailed Personalized Planet & they answered with something that didn't help at all.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 4
    Full ratings for this review »
  • ChrissieE

    Post-Delivery Feedback

    May 11, 2026

    Shipping was quick but the personalized gift was beautiful and both recipients were touched by the gift! They loved the quality!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 10, 2026

    I was very pleased with the item. The only thing that was not a good experience, was how the item was packaged. It was protected, but a complete mess of me, my table and the item. Please don’t package with small styrofoam balls- as my son said.‘it’s not good for the environment either.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Pj

    Post-Delivery Feedback

    May 9, 2026

    Ordered a plaque for my daughter who passed away because we planted a tree in her memory

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lesley B

    Post-Delivery Feedback

    May 8, 2026

    Fantastic experience. Great selection. Great price. Great experience all around. I have recommended to several friends and family.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 7, 2026

    Excellent

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 4, 2026

    Flower pot was tiny-not what I had hoped for. Lettering on pot was faded in spots-so disappointing!

    • Overall Rating: 5
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Src

    Post-Delivery Feedback

    Apr 23, 2026

    I love the rock. I wish that the engraved names on the rock were a little darker and more visible.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 22, 2026

    It’s so small compared with the size of the sample size that was advertised. I guess buyers beware when you deal with personalized planet

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Fran

    Post-Delivery Feedback

    Apr 22, 2026

    I found something I liked for my daughter so I bought it. A nice garden stone.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jacq

    Post-Delivery Feedback

    Apr 15, 2026

    I purchased 2 personalized bandanas for my dog. They're so small, I don't know what dogs neck they would fit around. The bandanas are very small. I don't remember when they were expected so I can't comment on the timeline.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • TexSam

    Site Experience Feedback

    Apr 12, 2026

    Very easy transaction

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Lefty

    Post-Delivery Feedback

    Apr 9, 2026

    Great selection of personalized products. Easy to order and personalize.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Nan

    Site Experience Feedback

    Apr 6, 2026

    Xcellent and easy to order

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Granny J

    Post-Delivery Feedback

    Apr 5, 2026

    Thought I was buying a personalized bandana for my granddog. How am I supposed to put it around her neck? Nothing to tie it together, I'm really dissatisfied and disappointed in your product!

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 4
    • Customer Support: N/A
    Full ratings for this review »
  • pink

    Post-Delivery Feedback

    Apr 3, 2026

    I ordered a beach towel. The item I received was in no way a towel. It is flat and thin, more like a very thin blanket, very cheap looking and feeling. I am very disappointed, as the item was not inexpensive.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 3, 2026

    To date I have not received my order

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • bob

    Post-Delivery Feedback

    Apr 3, 2026

    Thought quality was not good. Felt cheaply made.

    • Overall Rating: 6
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: 7
    Full ratings for this review »
  • LKL

    Post-Delivery Feedback

    Apr 2, 2026

    Excellent selection and variety of merchandise to choose from. Easy and convenient to order online. I was very pleased with the personalized items in my order, great quality and quick delivery.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Schnauzer

    Post-Delivery Feedback

    Apr 1, 2026

    I was a little disappointed that the bandana I purchased was the style that you need a collar to attach to - I should have read the description closer because I just wanted a regular personalized bandana - If I realized this bandana needed a collar, I probably wouldn't have purchased it. The personalization was nice and correct, though.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Gammy

    Post-Delivery Feedback

    Apr 1, 2026

    Love my stone with grandchildren names! Check size prior to ordering

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Scrappy Pat

    Post-Delivery Feedback

    Mar 31, 2026

    I made this purchase through Brad's Deals. Ordering was super easy. Everything went smoothly. Easy to track and arrived right on time! Wouldn't hesitate to order again. They offer cute products unlike I have ever seen before.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
Personalized Planet Customer Reviews | Verified Customer Reviews at Bizrate Surveys