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Personalized Planet Customer Reviews

Personalized Planet holds a 7.2/10 overall rating and 88 verified post-delivery reviews on Bizrate.

Personalized Planet offers unique and high quality gift items for every occasion. Whether you're shopping for a birthday, holiday, wedding, or anything worth celebrating - you'll find the perfect gift here. You are sure to find a wide selection of doormats, garden flags, trinket trays, throw pillows, beach towels, pillowcases, wall canvas, wood decor, and more.

Personalized Planet Rating

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Post-Delivery Feedback - 88 Reviews

Overall Satisfaction:

7.2out of 10

Would Shop Here Again:

6.8out of 10

Likelihood To Recommend:

9out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

55%67%
Neutral rating icon

Neutral

14%0%
Negative rating icon

Negative

31%33%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

7.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

6.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

4.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 73 Reviews

Overall Satisfaction:

8.9out of 10

Would Shop Here Again:

8.9out of 10

Likelihood To Recommend:

9out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

75%100%
Neutral rating icon

Neutral

8%0%
Negative rating icon

Negative

17%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

10 out of 10

Design of Site

Satisfaction with the look and design of the site

10 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

10 out of 10

Clarity of Product Information

How clear and understandable was the product information

10 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

6 out of 10

Recent Reviews for Personalized Planet

Showing 1 - 50 of 161

  • Suzi-Q

    Post-Delivery Feedback

    Oct 27, 2026

    I bought some pillowcases for my grandkids for Christmas. They arrived on time and they're adorable. I can't say anything about the quality because they haven't received them yet, so I don't know how they'll hold up.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Duda

    Site Experience Feedback

    Oct 16, 2026

    Easy and fast to have a new purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 6, 2026

    I have never received this order

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • RebaC

    Post-Delivery Feedback

    Sep 29, 2026

    Personalized Planet’s products always exceed expectations. Personalization looks so natural, and prices very reasonable. Makes for great gifts!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • OLEXAS

    Site Experience Feedback

    Sep 29, 2026

    I have purchased for all my 5 nieces/nephews...love the product! Great quality; cost and service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nonnie

    Post-Delivery Feedback

    Sep 25, 2026

    I liked the merchandise very much. They didn't notify me or update my order when it was shipped so I was left wondering and even felt the need to contacte them.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 6
    • Customer Support: 5
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 24, 2026

    Loved the dog bandanna, it was very cute. I love the look, and feel of the blanket, just a bit thinner than I expected

    • Overall Rating: 10
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 7
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Louise

    Site Experience Feedback

    Sep 23, 2026

    I like the website very user friendly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 22, 2026

    I feel your questions are a bit personal.Not answering.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Alli$on

    Site Experience Feedback

    Sep 21, 2026

    I love all the choices, fast shipping and really good quality!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 21, 2026

    Wasn't as big as I thought

    • Overall Rating: 3
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Delores

    Site Experience Feedback

    Sep 18, 2026

    It was easy and great. I’ve looked everywhere for this exact basket and they were the only ones who had it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Suzi-Q

    Site Experience Feedback

    Sep 14, 2026

    I had a very easy time ordering. I liked the merchandise as shown. It was easy to pay. However, I order a lot of things by mail because I am a busy working professional. I can't give this company a good rating until I see how long it takes for the products to arrive and the quality of the products upon arrival. Until then, I can only give a "5" or a "6" rating.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • JAK

    Site Experience Feedback

    Sep 12, 2026

    INTERACTION WAS GOOD. JUST WISH THERE WAS NO SHIPPING CHARGE, I WOULD PROBABLY BUY MORE

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Red Wing

    Site Experience Feedback

    Sep 12, 2026

    Easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Trim

    Site Experience Feedback

    Sep 10, 2026

    Brad's Deal encouraged me to begin Christmas shopping early!!!

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Betty

    Site Experience Feedback

    Sep 9, 2026

    I hope it turns out nice.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 9, 2026

    I ordered a Christmas present and a gift for my granddog. No problem ordering. The site was easy to order from.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dre

    Site Experience Feedback

    Sep 6, 2026

    The ordering process was smooth and very easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 2, 2026

    I received one of the items from my recent order 4000577785, the white wood angel ornament. Unfortunately, the name was wrong. My order was for the name EVERLY. What I received said Evelyn. I have photos to the order confirmation showing Everly and the actual ornament with the wrong name. I sent a message through the Personalized Planet website last night, but have not had a response. I have sent another email to the customerservice@personalizedplanet.com. I would like a replacement ornament if possible instead of a return.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 5
    Full ratings for this review »
  • Mr Haggs

    Site Experience Feedback

    Aug 30, 2026

    Well this is the second time I purchased from this company and I have not received the other yet

    • Overall Rating: 4
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 4
    Full ratings for this review »
  • BRITT

    Site Experience Feedback

    Aug 19, 2026

    Easy to navigate!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GoneCoastal

    Post-Delivery Feedback

    Aug 18, 2026

    This was by far one of the worst purchases I’ve ever made online. It’s so bad that I have to laugh about it. The quality of this piece is below the dollar tree. Yes, I’m gonna make sure I share this with all my friends, but before I do, I have to show them the item I bought. I’m sure they’ll be just as shocked as I am I would never want to put my business name on the low quality junk that was sold to me. If I own this business, I’d be so embarrassed. Horrible, horrible by

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Gigi

    Post-Delivery Feedback

    Aug 17, 2026

    Wish had option to see personalization online before ordering.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Dissatisfied

    Post-Delivery Feedback

    Aug 15, 2026

    The door mat is NOT what was expected, very thin, won't last a season, certainly can't be outside in winter. Very disappointed. Customer service NEVER EVEN RESPONDED TO MY EMAIL.

    • Overall Rating: 3
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 1
    Full ratings for this review »
  • Seagull007

    Post-Delivery Feedback

    Aug 15, 2026

    I thought this would be a cute gift for my young friend. The design is super cute but when the product arrived, I thought it looked cheap . It was a nice low price so I guess I got what I paid for. I was disappointed

    • Overall Rating: 7
    • Would Shop Here Again: 4
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • BJR

    Post-Delivery Feedback

    Aug 12, 2026

    I really like the item I ordered. It was the memorial heart stone for my mom. I stone was smaller than the picture, but the engraving was beautiful. I would definitely order again from personalized planet.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Julie bug

    Post-Delivery Feedback

    Aug 12, 2026

    I would recommend this company. My order was a free gift only paid shipping! Good quality.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Rita

    Post-Delivery Feedback

    Aug 11, 2026

    I ordered a pillow case with a sloth (nickname for grandchild) it surpassed my expectations. Beautiful colors and soft. She will love it!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Joan

    Post-Delivery Feedback

    Aug 11, 2026

    I was very disappointed with my purchase of the garden stones. I assumed they were much bigger than they were. I've made several purchases from Brads Deals, so I thought it was a reputable business.

    • Overall Rating: 2
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: 5
    Full ratings for this review »
  • Bum

    Post-Delivery Feedback

    Aug 9, 2026

    Have not received item as of yet, but I see your company got paid. Nice!

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Ellie May

    Site Experience Feedback

    Aug 9, 2026

    Seen a sale on Goat Goat , I have to Aussies that love their bandannas, clicked on the site. Everything was clear now guessing the prices check out was smooth and easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ohh

    Site Experience Feedback

    Aug 7, 2026

    It was indicated that shipping with my discount code would be $3.99, but I was charged $8.99

    • Overall Rating: 4
    • Would Shop Here Again: 2
    • Likelihood To Recommend: 4
    Full ratings for this review »
  • Barb

    Site Experience Feedback

    Aug 3, 2026

    The gifts are for Great Grandchildren. I am sure they will love them.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 31, 2026

    I don’t think I got my personalized message so somebody should call me

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • BJ

    Site Experience Feedback

    Jul 31, 2026

    Ordering was very user friendly. Was very easy & selection was great. Excited to get order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Red

    Site Experience Feedback

    Jul 28, 2026

    I personally love ❤️ your placemats

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Eleanor

    Post-Delivery Feedback

    Jul 27, 2026

    they have a lot of variety and different themes for backpacks and i love the customizable names its so kawaii I was searching for a long time for a wild kratts backpack and I was so happy when I found it on personalized planet. i got a discount too because of fourth of July so it made my purchase even better

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Yudi

    Site Experience Feedback

    Jul 26, 2026

    My experience was good, there was no hard times it was straightforward and clean.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Beth

    Post-Delivery Feedback

    Jul 24, 2026

    My order took approximately 20 business days longer than when it was promised. I contacted customer service to change the shipping address and was told that could not be done, even though it wasn’t even close to being shipped. I do appreciate the prompt response I received from customer service even though my issue wasn’t resolved.

    • Overall Rating: 2
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 3
    Full ratings for this review »
  • Rain

    Site Experience Feedback

    Jul 23, 2026

    Love the products and personalization. Great quality and backpack lasted a couple of years before needed to be replaced.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 23, 2026

    Did not receive item. This was supposed to be a special gift for a friend who recently had to put down her dog

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • The Blonde

    Post-Delivery Feedback

    Jul 22, 2026

    I knew the 4" would be small. Would like 12" si,e. Gift for BFF dog Lucy from our 2 corgis.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Miss Moe

    Post-Delivery Feedback

    Jul 20, 2026

    The advertisement was eye catching as they always are, and the price was right. I started to order 2 of the personalized garden stones, but glad I followed my instincts and just ordered one of them. Upon seeing this garden stones. I was so disappointed of how small it was. I was expecting a size big enough to lay on the grsss in my garden where it would be noticeable. This thing, if one walked pass it to quickly you might miss it. Since, it was personalized I decided to keep it for decoration, but wouldn’t be ordering any more of these stones. Too small.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Murp99

    Site Experience Feedback

    Jul 18, 2026

    Love that they had merchandise for my child’s specific interests.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »

    From Personalized Planet

    Thank you for your feedback! Please note that these surveys are for you. We want to ensure that you have a full opportunity to tell us your experience, if you feel it is necessary to do so. There is nothing compulsory about these ...

    Read full response »
  • Tiya

    Site Experience Feedback

    Jul 14, 2026

    So far so good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Bar

    Site Experience Feedback

    Jun 30, 2026

    I saw these puzzles and thought they would be great for my great-grandsons. They were very easy to order and the price was within my budget

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • pawmomof4

    Site Experience Feedback

    Jun 29, 2026

    Unique gift ideas!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Miss carol

    Site Experience Feedback

    Jun 28, 2026

    Great experience exceptional price for the purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tey

    Post-Delivery Feedback

    Jun 25, 2026

    Ordered the custom towel really nice and more than I’ve expected

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
Personalized Planet Customer Reviews | Verified Customer Reviews at Bizrate Surveys