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Personalized Planet Reviews - 82 Post-Delivery Reviews - 7.7/10

Personalized Planet offers unique and high quality gift items for every occasion. Whether you're shopping for a birthday, holiday, wedding, or anything worth celebrating - you'll find the perfect gift here. You are sure to find a wide selection of doormats, garden flags, trinket trays, throw pillows, beach towels, pillowcases, wall canvas, wood decor, and more.

Personalized Planet Rating

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Post-Delivery Feedback - 82 Reviews

Overall Satisfaction:

7.7out of 10

Would Shop Here Again:

7.4out of 10

Likelihood To Recommend:

9.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

65%58%
Neutral rating icon

Neutral

11%8%
Negative rating icon

Negative

24%33%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

7.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

5.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 64 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

8.8out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%86%
Neutral rating icon

Neutral

9%14%
Negative rating icon

Negative

5%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.9 out of 10

Design of Site

Satisfaction with the look and design of the site

9.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

7.8 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

6.8 out of 10

Recent Reviews for Personalized Planet

Showing 1 - 50 of 146

  • BRM

    Post-Delivery Feedback

    Jun 13, 2026

    Everything was exactly as described on line. I like the fact that it could be personalized since it is a gift. Personalizing a gift shows a lot of thought went into the choice.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Red

    Site Experience Feedback

    May 31, 2026

    I feel the groupon was deceptive and ropes you in since you already purchased the groupon. I wont be back

    • Overall Rating: 7
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Moe

    Post-Delivery Feedback

    May 26, 2026

    N:A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 26, 2026

    I have nor received order. I have not received an updates about my order. Dissatisfied with this whole experience. Item was supposed to be a gift. As of right now, would not purchase from this company again.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Happy W.

    Post-Delivery Feedback

    May 26, 2026

    I wanted to get something special for my granddaughter for her birthday. The personalized pillowcase was just the thing. It made her so happy to see her name printed so elegantly. I will definitely be ordering from Planet again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Barb M

    Site Experience Feedback

    May 24, 2026

    I;ve bought from Personalized Planet once before this. No complaints.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 24, 2026

    The personalization option did not specify that I had to include the possessive 's after the name (Grandma vs Grandma's), so it was missing on my final product. It did not say anywhere that I was responsible for including it, and the picture variations all made it appear as if the only word I had to type in was the actual name. It's not correct and I'm very disappointed in the way it looks. I contacted customer support and they were not helpful at all. I'll be trying again to get this resolved.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 3
    Full ratings for this review »
  • Marissa A

    Site Experience Feedback

    May 24, 2026

    I liked the sale I did purchased a voucher from Groupon the gift a wedding gift.. it’s very nice

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 19, 2026

    Easy to order and arrived exactly as expected

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 19, 2026

    The personalized pillows I purchased were smaller than expected and the fabric seems cheap. Not real happy with this purchase. Very glad they were on sale.

    • Overall Rating: 7
    • Would Shop Here Again: 4
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Amber H.

    Site Experience Feedback

    May 18, 2026

    I purchased a deal through Groupon and paid $15.99 for a personalized rag doll. (Original price $44) So ultimately I paid $0.00 through your site for the doll plus I only paid $1.99 for shipping so in total I paid $17.98 for one of these rag dolls and I’m so excited and super pleased with my purchase. My 16 month old granddaughter will absolutely love her doll! Thank you so very much, Personalized Planet!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Justme

    Site Experience Feedback

    May 16, 2026

    I like personalized items. Cute item with what I wanted on it. The price was high, and shipping way too high. I appreciate the discount. I'd appreciate even more if some of the shipping was credited back, like half. It doesn't cost that much, I know!!

    • Overall Rating: 6
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • mary

    Post-Delivery Feedback

    May 14, 2026

    This item does not allow you to enter only 3 names. It forces you to put something in the 4th name field. I called Customer Svc twice & they reported it to their IT Dept. I also emailed Personalized Planet & they answered with something that didn't help at all.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 4
    Full ratings for this review »
  • ChrissieE

    Post-Delivery Feedback

    May 11, 2026

    Shipping was quick but the personalized gift was beautiful and both recipients were touched by the gift! They loved the quality!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 10, 2026

    I was very pleased with the item. The only thing that was not a good experience, was how the item was packaged. It was protected, but a complete mess of me, my table and the item. Please don’t package with small styrofoam balls- as my son said.‘it’s not good for the environment either.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Pj

    Post-Delivery Feedback

    May 9, 2026

    Ordered a plaque for my daughter who passed away because we planted a tree in her memory

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lesley B

    Post-Delivery Feedback

    May 8, 2026

    Fantastic experience. Great selection. Great price. Great experience all around. I have recommended to several friends and family.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 7, 2026

    Excellent

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 4, 2026

    Flower pot was tiny-not what I had hoped for. Lettering on pot was faded in spots-so disappointing!

    • Overall Rating: 5
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Src

    Post-Delivery Feedback

    Apr 23, 2026

    I love the rock. I wish that the engraved names on the rock were a little darker and more visible.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 22, 2026

    It’s so small compared with the size of the sample size that was advertised. I guess buyers beware when you deal with personalized planet

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Fran

    Post-Delivery Feedback

    Apr 22, 2026

    I found something I liked for my daughter so I bought it. A nice garden stone.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jacq

    Post-Delivery Feedback

    Apr 15, 2026

    I purchased 2 personalized bandanas for my dog. They're so small, I don't know what dogs neck they would fit around. The bandanas are very small. I don't remember when they were expected so I can't comment on the timeline.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • TexSam

    Site Experience Feedback

    Apr 12, 2026

    Very easy transaction

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Lefty

    Post-Delivery Feedback

    Apr 9, 2026

    Great selection of personalized products. Easy to order and personalize.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Nan

    Site Experience Feedback

    Apr 6, 2026

    Xcellent and easy to order

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Granny J

    Post-Delivery Feedback

    Apr 5, 2026

    Thought I was buying a personalized bandana for my granddog. How am I supposed to put it around her neck? Nothing to tie it together, I'm really dissatisfied and disappointed in your product!

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 4
    • Customer Support: N/A
    Full ratings for this review »
  • pink

    Post-Delivery Feedback

    Apr 3, 2026

    I ordered a beach towel. The item I received was in no way a towel. It is flat and thin, more like a very thin blanket, very cheap looking and feeling. I am very disappointed, as the item was not inexpensive.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 3, 2026

    To date I have not received my order

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • bob

    Post-Delivery Feedback

    Apr 3, 2026

    Thought quality was not good. Felt cheaply made.

    • Overall Rating: 6
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: 7
    Full ratings for this review »
  • LKL

    Post-Delivery Feedback

    Apr 2, 2026

    Excellent selection and variety of merchandise to choose from. Easy and convenient to order online. I was very pleased with the personalized items in my order, great quality and quick delivery.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Schnauzer

    Post-Delivery Feedback

    Apr 1, 2026

    I was a little disappointed that the bandana I purchased was the style that you need a collar to attach to - I should have read the description closer because I just wanted a regular personalized bandana - If I realized this bandana needed a collar, I probably wouldn't have purchased it. The personalization was nice and correct, though.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Gammy

    Post-Delivery Feedback

    Apr 1, 2026

    Love my stone with grandchildren names! Check size prior to ordering

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Scrappy Pat

    Post-Delivery Feedback

    Mar 31, 2026

    I made this purchase through Brad's Deals. Ordering was super easy. Everything went smoothly. Easy to track and arrived right on time! Wouldn't hesitate to order again. They offer cute products unlike I have ever seen before.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Packer Girl

    Post-Delivery Feedback

    Mar 30, 2026

    Stone looked great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Michelle

    Post-Delivery Feedback

    Mar 29, 2026

    I bought a personalized pillowcase with my son’s pet chinchillas on it and he loved it.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • kimmy

    Post-Delivery Feedback

    Mar 29, 2026

    Just as advertised

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Parador

    Post-Delivery Feedback

    Mar 29, 2026

    I have previously ordered a garden stone for myself that have my 10 grandchildren’s names that I love. A friend recently commented on how nice it was and I gave her info on where to purchase one for herself. When I saw the bird stone I knew I had to get it for my daughter in law she is going to love it. It’s beautiful!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • SSC46

    Site Experience Feedback

    Mar 29, 2026

    Thw only thing I was unable to do was to include my great graddaughter's nickname on her memorial stone. Her name is Anastasia but we called her Ana for short. I was one letter short of choosing Anastasia (Ana) Alley.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Deb

    Post-Delivery Feedback

    Mar 28, 2026

    I’ve bought different items, and have been pleased with all of them. The only thing I don’t like is the shipping fee unfortunately

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Gbere

    Site Experience Feedback

    Mar 26, 2026

    Was okay

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AmT

    Site Experience Feedback

    Mar 26, 2026

    It was simple. I love that! Looking forward to my pups wearing these.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CEyman

    Site Experience Feedback

    Mar 26, 2026

    Great experience, found a discount code and checkout was easy!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bev

    Site Experience Feedback

    Mar 26, 2026

    Easy to find what I was looking for, and quality is always very good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GILLYA10

    Post-Delivery Feedback

    Mar 25, 2026

    I used a promo code to purchase a dog bandana (an email was sent to me with the promo code). Personalized Pet Bandanas $9 Shipped. Exclusively for our readers, these personalized dog bandanas drop from $19.95 to $8.99 when you apply code BDBANDANA during checkout at Personalized Planet. Plus, shipping is free. After checking out (I applied the promo code), I was still charged $8.95 for shipping. I was pretty upset and immediately reached out to the customer service through email explaining my situation. I wanted the “free shipping” or my order cancelled. Waited a day and never heard from the company. I wrote to them 3 times and NEVER heard back from customer service. I never received a follow-up email stating that my product was on the way or anything it just showed up 2 weeks later in the mail. Still with NO response from the company. DO NOT use this company! You will be disappointed. I’m glad that I got a survey so I could post my feelings towards them, since you know, they NEVER reached out to me. Apparently, my concerns don’t bother them. DON”T USE THEM!

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Skank

    Site Experience Feedback

    Mar 25, 2026

    Overall it was good and easy to navigate

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • MC74

    Site Experience Feedback

    Mar 24, 2026

    Very easy to find what I wanted, many choices, very easy checkout process

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 23, 2026

    The item purchased was supposed to be for a medium size dog. Its so small that it would choke my dog,

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • Ducky

    Post-Delivery Feedback

    Mar 22, 2026

    Fabulous product. They look better than they did online. They have sentimental value to me.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 21, 2026

    The collar is to big so I’m unable to use it, it won’t fit through

    • Overall Rating: 3
    • Would Shop Here Again: 4
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 6
    Full ratings for this review »