Personalized Planet Reviews - 82 Post-Delivery Reviews - 7.7/10
Personalized Planet Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsRecent Reviews for Personalized Planet
Showing 1 - 50 of 146
BRM
Post-Delivery FeedbackJun 13, 2026
Everything was exactly as described on line. I like the fact that it could be personalized since it is a gift. Personalizing a gift shows a lot of thought went into the choice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Red
Site Experience FeedbackMay 31, 2026
I feel the groupon was deceptive and ropes you in since you already purchased the groupon. I wont be back
- Overall Rating: 7
- Would Shop Here Again: 3
- Likelihood To Recommend: 7
Moe
Post-Delivery FeedbackMay 26, 2026
N:A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackMay 26, 2026
I have nor received order. I have not received an updates about my order. Dissatisfied with this whole experience. Item was supposed to be a gift. As of right now, would not purchase from this company again.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Happy W.
Post-Delivery FeedbackMay 26, 2026
I wanted to get something special for my granddaughter for her birthday. The personalized pillowcase was just the thing. It made her so happy to see her name printed so elegantly. I will definitely be ordering from Planet again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Barb M
Site Experience FeedbackMay 24, 2026
I;ve bought from Personalized Planet once before this. No complaints.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackMay 24, 2026
The personalization option did not specify that I had to include the possessive 's after the name (Grandma vs Grandma's), so it was missing on my final product. It did not say anywhere that I was responsible for including it, and the picture variations all made it appear as if the only word I had to type in was the actual name. It's not correct and I'm very disappointed in the way it looks. I contacted customer support and they were not helpful at all. I'll be trying again to get this resolved.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 3
Marissa A
Site Experience FeedbackMay 24, 2026
I liked the sale I did purchased a voucher from Groupon the gift a wedding gift.. it’s very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackMay 19, 2026
Easy to order and arrived exactly as expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 19, 2026
The personalized pillows I purchased were smaller than expected and the fabric seems cheap. Not real happy with this purchase. Very glad they were on sale.
- Overall Rating: 7
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Amber H.
Site Experience FeedbackMay 18, 2026
I purchased a deal through Groupon and paid $15.99 for a personalized rag doll. (Original price $44) So ultimately I paid $0.00 through your site for the doll plus I only paid $1.99 for shipping so in total I paid $17.98 for one of these rag dolls and I’m so excited and super pleased with my purchase. My 16 month old granddaughter will absolutely love her doll! Thank you so very much, Personalized Planet!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Justme
Site Experience FeedbackMay 16, 2026
I like personalized items. Cute item with what I wanted on it. The price was high, and shipping way too high. I appreciate the discount. I'd appreciate even more if some of the shipping was credited back, like half. It doesn't cost that much, I know!!
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 7
mary
Post-Delivery FeedbackMay 14, 2026
This item does not allow you to enter only 3 names. It forces you to put something in the 4th name field. I called Customer Svc twice & they reported it to their IT Dept. I also emailed Personalized Planet & they answered with something that didn't help at all.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 4
ChrissieE
Post-Delivery FeedbackMay 11, 2026
Shipping was quick but the personalized gift was beautiful and both recipients were touched by the gift! They loved the quality!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 10, 2026
I was very pleased with the item. The only thing that was not a good experience, was how the item was packaged. It was protected, but a complete mess of me, my table and the item. Please don’t package with small styrofoam balls- as my son said.‘it’s not good for the environment either.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Pj
Post-Delivery FeedbackMay 9, 2026
Ordered a plaque for my daughter who passed away because we planted a tree in her memory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Lesley B
Post-Delivery FeedbackMay 8, 2026
Fantastic experience. Great selection. Great price. Great experience all around. I have recommended to several friends and family.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackMay 7, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackMay 4, 2026
Flower pot was tiny-not what I had hoped for. Lettering on pot was faded in spots-so disappointing!
- Overall Rating: 5
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Src
Post-Delivery FeedbackApr 23, 2026
I love the rock. I wish that the engraved names on the rock were a little darker and more visible.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackApr 22, 2026
It’s so small compared with the size of the sample size that was advertised. I guess buyers beware when you deal with personalized planet
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Fran
Post-Delivery FeedbackApr 22, 2026
I found something I liked for my daughter so I bought it. A nice garden stone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jacq
Post-Delivery FeedbackApr 15, 2026
I purchased 2 personalized bandanas for my dog. They're so small, I don't know what dogs neck they would fit around. The bandanas are very small. I don't remember when they were expected so I can't comment on the timeline.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
TexSam
Site Experience FeedbackApr 12, 2026
Very easy transaction
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lefty
Post-Delivery FeedbackApr 9, 2026
Great selection of personalized products. Easy to order and personalize.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Nan
Site Experience FeedbackApr 6, 2026
Xcellent and easy to order
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Granny J
Post-Delivery FeedbackApr 5, 2026
Thought I was buying a personalized bandana for my granddog. How am I supposed to put it around her neck? Nothing to tie it together, I'm really dissatisfied and disappointed in your product!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 4
- Customer Support: N/A
pink
Post-Delivery FeedbackApr 3, 2026
I ordered a beach towel. The item I received was in no way a towel. It is flat and thin, more like a very thin blanket, very cheap looking and feeling. I am very disappointed, as the item was not inexpensive.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackApr 3, 2026
To date I have not received my order
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
bob
Post-Delivery FeedbackApr 3, 2026
Thought quality was not good. Felt cheaply made.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 7
LKL
Post-Delivery FeedbackApr 2, 2026
Excellent selection and variety of merchandise to choose from. Easy and convenient to order online. I was very pleased with the personalized items in my order, great quality and quick delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Schnauzer
Post-Delivery FeedbackApr 1, 2026
I was a little disappointed that the bandana I purchased was the style that you need a collar to attach to - I should have read the description closer because I just wanted a regular personalized bandana - If I realized this bandana needed a collar, I probably wouldn't have purchased it. The personalization was nice and correct, though.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Gammy
Post-Delivery FeedbackApr 1, 2026
Love my stone with grandchildren names! Check size prior to ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Scrappy Pat
Post-Delivery FeedbackMar 31, 2026
I made this purchase through Brad's Deals. Ordering was super easy. Everything went smoothly. Easy to track and arrived right on time! Wouldn't hesitate to order again. They offer cute products unlike I have ever seen before.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Packer Girl
Post-Delivery FeedbackMar 30, 2026
Stone looked great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Michelle
Post-Delivery FeedbackMar 29, 2026
I bought a personalized pillowcase with my son’s pet chinchillas on it and he loved it.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
kimmy
Post-Delivery FeedbackMar 29, 2026
Just as advertised
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Parador
Post-Delivery FeedbackMar 29, 2026
I have previously ordered a garden stone for myself that have my 10 grandchildren’s names that I love. A friend recently commented on how nice it was and I gave her info on where to purchase one for herself. When I saw the bird stone I knew I had to get it for my daughter in law she is going to love it. It’s beautiful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
SSC46
Site Experience FeedbackMar 29, 2026
Thw only thing I was unable to do was to include my great graddaughter's nickname on her memorial stone. Her name is Anastasia but we called her Ana for short. I was one letter short of choosing Anastasia (Ana) Alley.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Deb
Post-Delivery FeedbackMar 28, 2026
I’ve bought different items, and have been pleased with all of them. The only thing I don’t like is the shipping fee unfortunately
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Gbere
Site Experience FeedbackMar 26, 2026
Was okay
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
AmT
Site Experience FeedbackMar 26, 2026
It was simple. I love that! Looking forward to my pups wearing these.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CEyman
Site Experience FeedbackMar 26, 2026
Great experience, found a discount code and checkout was easy!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bev
Site Experience FeedbackMar 26, 2026
Easy to find what I was looking for, and quality is always very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GILLYA10
Post-Delivery FeedbackMar 25, 2026
I used a promo code to purchase a dog bandana (an email was sent to me with the promo code). Personalized Pet Bandanas $9 Shipped. Exclusively for our readers, these personalized dog bandanas drop from $19.95 to $8.99 when you apply code BDBANDANA during checkout at Personalized Planet. Plus, shipping is free. After checking out (I applied the promo code), I was still charged $8.95 for shipping. I was pretty upset and immediately reached out to the customer service through email explaining my situation. I wanted the “free shipping” or my order cancelled. Waited a day and never heard from the company. I wrote to them 3 times and NEVER heard back from customer service. I never received a follow-up email stating that my product was on the way or anything it just showed up 2 weeks later in the mail. Still with NO response from the company. DO NOT use this company! You will be disappointed. I’m glad that I got a survey so I could post my feelings towards them, since you know, they NEVER reached out to me. Apparently, my concerns don’t bother them. DON”T USE THEM!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Skank
Site Experience FeedbackMar 25, 2026
Overall it was good and easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
MC74
Site Experience FeedbackMar 24, 2026
Very easy to find what I wanted, many choices, very easy checkout process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackMar 23, 2026
The item purchased was supposed to be for a medium size dog. Its so small that it would choke my dog,
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Ducky
Post-Delivery FeedbackMar 22, 2026
Fabulous product. They look better than they did online. They have sentimental value to me.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMar 21, 2026
The collar is to big so I’m unable to use it, it won’t fit through
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 6
