Performance Online Reviews - 38 Post-Delivery Reviews - /10
Performance Online Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsRecent Reviews for Performance Online
Showing 1 - 50 of 229
Jose
Post-Delivery FeedbackFeb 22, 2026
Still waiting for the rest of my order.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- On Time Delivery: 2
- Customer Support: 6
bubba
Post-Delivery FeedbackNov 30, 2025
Good products, Good service, but shipping was poor by ups
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 5
- Customer Support: 7
Online Shopper
Post-Delivery FeedbackOct 15, 2025
I ordered some drop spindle’s for my C10 but they sent what looks to be drop spindles for a C20. In the past items that I ordered showed up on time and were what I had ordered.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 5
Online Shopper
Post-Delivery FeedbackSep 27, 2025
Fly-by-night outfit.
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- On Time Delivery: 3
- Customer Support: 3
Bill
Post-Delivery FeedbackSep 16, 2025
I had no bad all good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lurch
Post-Delivery FeedbackSep 15, 2025
I ordered u boots for lower control arms on my 68’ c-10 and they were 1/2” instead of the 7/16” that my truck takes. The trim piece is good.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: N/A
LiL Bodry
Site Experience FeedbackSep 10, 2025
Everything went smoothly no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rusty
Site Experience FeedbackSep 8, 2025
I call and they walked me through everything that I needed for the job.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Butternuts
Site Experience FeedbackSep 8, 2025
Really good selection of parts for my 1951 F1 I have bought a Mustang two front suspension from you guys just brakes, master cylinder brake booster assembly happy with the service and quality of the fitment of the parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jay Allen
Site Experience FeedbackSep 6, 2025
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 6, 2025
Everything went great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Post-Delivery FeedbackSep 6, 2025
Would not answer the phone for days. Took 3 weeks to begin shipping process.
- Overall Rating: 5
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Sam
Site Experience FeedbackSep 6, 2025
Interaction is negligible. Your wbesite is not interactive. I orderd on 9/1. you collected payment 9/2. I have yet to receive any information on shipping. Yesterday, 9/5, I was on the phone, #2 in the que, for 45 minutes and noone picked up. Your customer service appears to be nonexistent.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Krskinner79
Site Experience FeedbackSep 6, 2025
The website and selection are great! However communication on order status and regular updates need improvement. This is my second order and both have taken weeks to arrive with no updates.
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
Gage
Site Experience FeedbackSep 5, 2025
Secure and fast checkout. Hope to receive my new tie rod kit for my tubular A arms for my 62 impala soon.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
‘68 Shotgun
Site Experience FeedbackSep 5, 2025
Moving around on the site and it being on my phone, I had no problems. Everything was easy to find.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Benny
Site Experience FeedbackSep 4, 2025
Good. My order is taking way to long to shop. It’s been processing for a week now
- Overall Rating: 8
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Tyler
Site Experience FeedbackSep 4, 2025
Good prices, happy so far and plan to buy much more
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Randys69Mach1
Post-Delivery FeedbackSep 3, 2025
After a few weeks I had to follow up on the status of my order because I was not receiving any updates. I learned that POL purchases some stock from other vendors and since their vendor did not have my item readily available, I had to wait. The order finally arrived, and the part does not match up to the old one I need to replace. I sent photos of how the part is different, but I have not heard back from POL. I do not blame POL because based on the box label the part came in, it should have been the correct part. I suspect the vendor did not machine the part correctly. Bottom line, POL is not returning my messages. So would I buy again from POL, not likely. Would I recommend POL, well what do you think.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: N/A
tony57
Site Experience FeedbackSep 3, 2025
I received an email for 15% off today but it was not reflected in my online purchase I'm hoping its taken care of there
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vin4me
Site Experience FeedbackSep 3, 2025
easy to navigate and find my item. good experience overall
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jody B.
Site Experience FeedbackSep 3, 2025
The website is fine and I was able to quickly and easily find what I was looking for and place the order. The obscure offerings POL provides for the aftermarket and conversion industry is pretty awesome. The sticker shock and the one negative, although a massive impact on the whole experience, was the shipping cost. $40 to ship a part that weighs less than a few pounds is astonishing. I can’t lay all the blame at POL’s stoop, but this additional cost is a deterrent to doing business in the future when the shipping adds an additional 40% to the cost. I didn’t see any shipping deals on the website, such as an order threshold that would incentivize placing a larger order to offset shipping.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Utah outdoors man
Site Experience FeedbackSep 3, 2025
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Gman
Site Experience FeedbackSep 2, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marty
Site Experience FeedbackSep 2, 2025
Alls fine
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Lee
Site Experience FeedbackSep 2, 2025
Easy to navicate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NATO
Site Experience FeedbackSep 1, 2025
EVERYTHING GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackAug 30, 2025
Quickly and easily found what I needed
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BlakeChevelle69
Site Experience FeedbackAug 30, 2025
should offer more discounts or military discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
johney
Site Experience FeedbackAug 30, 2025
found on line search for part
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BAD XMPL
Site Experience FeedbackAug 30, 2025
The checkout was a little tricky, at first it wouldn't let me put the spaces in the credit card number but eventually got it to work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dc5658
Post-Delivery FeedbackAug 30, 2025
I will recommend POL, but I would caution against returning an item if at all possible. The 20% restocking fee appears to be standard, but in my opinion, high. Also, shipping costs can be high due to the weight of most items. However, the products and support are great.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackAug 30, 2025
All went as expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Blown55
Site Experience FeedbackAug 29, 2025
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flee
Site Experience FeedbackAug 29, 2025
First time using this company. Hopefully I get the parts soon. It is a little pricey but, I'm hoping I have found the right part for my truck in this endless search. I am happy that they list the specs on the part when you click on it.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackAug 28, 2025
Was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnny
Site Experience FeedbackAug 28, 2025
Great parts, always install without a headache
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 28, 2025
Sway bar needed modified and hardware was not correct for this install.
- Overall Rating: 7
- Would Shop Here Again: 3
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: 5
JC400
Site Experience FeedbackAug 28, 2025
Website is somewhat antiquated, but it is what it is.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Russ
Site Experience FeedbackAug 27, 2025
Concerned about receiving purchases from UPS. They have a system which requires signatures if you'r not home. It's problematic and if the delivery is missed, UPS then adds additional charges for redelivery. The experience at POL would be dramatically improved by specifying "no signature required" on your products.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DC5658
Post-Delivery FeedbackAug 26, 2025
Product met my expectations. Prompt delivery. Reasonable price. Return process could be a bit more simple, but worked.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Novaguy1963
Site Experience FeedbackAug 26, 2025
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Unstoppable
Site Experience FeedbackAug 25, 2025
I don’t know I just ordered the part and haven’t received it yet. But so far it’s been a good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Apache 805
Site Experience FeedbackAug 25, 2025
Great, I found what i needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ts
Site Experience FeedbackAug 25, 2025
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Camaronut
Site Experience FeedbackAug 24, 2025
No comment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hotrod
Site Experience FeedbackAug 23, 2025
Looking for a specific brake line and found the right one.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T
Site Experience FeedbackAug 23, 2025
Awesome purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gambler101!
Site Experience FeedbackAug 21, 2025
i liked it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 21, 2025
Haven’t received my purchases. Taking too long to deliver my purchase to my California address. Very poor timely delivery. POL didn’t even follow up with me as a customer. Had to call customer service for an update.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 5
