PartsGeek Customer Reviews
PartsGeek holds a 8.7/10 overall rating and 14,165 verified post-delivery reviews on Bizrate.
PartsGeek Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 77% |
 Neutral | 10% | 10% |
 Negative | 13% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
5.4 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 17% | 17% |
Negative | 6% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 50 of 110,822
Brittanylvr
Site Experience FeedbackSep 3, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Callie
Site Experience FeedbackSep 3, 2026
It was very quick to check out. I just took out a bad fuel injector on my 86 Accord, so I am lucky to be able to replace all four soon when they get here.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
hayjust
Post-Delivery FeedbackSep 3, 2026
price and shipping were better than expected. plan to order again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JOVpaz
Site Experience FeedbackSep 3, 2026
Parts Geeks always clutching with the deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CTS
Post-Delivery FeedbackSep 3, 2026
Straight forward online ordering process and delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Infiniti M45
Site Experience FeedbackSep 3, 2026
Satisfied customer.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Wendy
Site Experience FeedbackSep 3, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GEORGELEE
Site Experience FeedbackSep 3, 2026
I DONT HAVE A PAL PAY ACOUNT,YOU ALL KEEP SENDING ME THAT.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Me
Site Experience FeedbackSep 3, 2026
Frustrated no promo codes worked
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
stinky
Site Experience FeedbackSep 3, 2026
i liked my parts and peanuts
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 3, 2026
It was a great experience shopping with parts geek ill be ordering more soon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
n/a
Site Experience FeedbackSep 3, 2026
It was great! Please find a way to give discounts to your customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jhm
Site Experience FeedbackSep 3, 2026
Ok
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: 2
Lisha
Site Experience FeedbackSep 3, 2026
I loved the experience so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rafa2388
Site Experience FeedbackSep 3, 2026
Great price on parts, I enjoy looking at the options for the different cars I work on
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Eddie
Site Experience FeedbackSep 3, 2026
It was ok
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Diego
Site Experience FeedbackSep 3, 2026
Parts were easy to find through search, not by browsing.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
philly
Site Experience FeedbackSep 3, 2026
twas good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ray
Post-Delivery FeedbackSep 3, 2026
The purchasing and finding the part was good . My biggest complaint is the shipping and handling charges. Th BS free shipping plan was too invasive and not what I wanted to deal with and I found it misleading on Parts Geeks part to recommend.
- Overall Rating: 7
- Would Shop Here Again: 2
- Likelihood To Recommend: 6
- On Time Delivery: 9
- Customer Support: N/A
Blassted
Site Experience FeedbackSep 3, 2026
I pray to God that the expedited shipping being from 2 to 5 days is two since that's what I'm putting it in
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Buyer
Site Experience FeedbackSep 3, 2026
I like that it shows the exact model of my car since in other websites it doesnt go into such depth
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mann46
Site Experience FeedbackSep 3, 2026
Good so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beto
Site Experience FeedbackSep 3, 2026
The website was the easiest check out of all time and will definitely start to order more products from here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
I’m very pleased with the category of the listings of parts towards my vehicle shown
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigJake
Site Experience FeedbackSep 3, 2026
There is none to say I like to order parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JW
Site Experience FeedbackSep 3, 2026
My experience with the website is overall good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rayo
Site Experience FeedbackSep 3, 2026
Muy satisfactorio muy facil
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The hammer from Bama
Post-Delivery FeedbackSep 3, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Dale L
Site Experience FeedbackSep 3, 2026
I am highly satisfied with this purchase. I was recommended by my ex-wife about the site and was impressed with the price and will definitely share and shop again
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Order suspension
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Gigi
Site Experience FeedbackSep 3, 2026
Have been satisfied with the orders i have placed except for the first order. I returned the first order and was expecting the exact amount that I paid but was charged a restocking fee that I was not expecting. So I hesitated the second time I placed an order but so far I have been satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackSep 3, 2026
The website is really easy to understand and find the right parts for my car.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Silver
Site Experience FeedbackSep 3, 2026
Quick and easy to find the major parts I am looking for. Best store to get inexpensive replacement for all of my older chevys.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Viki
Site Experience FeedbackSep 3, 2026
was good price compare to outside market
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cliff
Site Experience FeedbackSep 3, 2026
Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Just me
Site Experience FeedbackSep 3, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pig
Site Experience FeedbackSep 3, 2026
It was good shopping here
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Wild Bill
Site Experience FeedbackSep 3, 2026
One word SEAMLESS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nate
Site Experience FeedbackSep 3, 2026
The site is awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mrptheone
Site Experience FeedbackSep 3, 2026
I really don't have much at this point is was easy to order but I can't review it until I receive the product
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 3, 2026
I love this site and for years have sent others. The only problem I have had is one of my last orders---It said the headlight would fit my car--it was the wrong one--I talked to someone to have shipping lable sent to me--It never happen.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Zay
Site Experience FeedbackSep 3, 2026
Great pricing for parts and kits/sets the actually has good quality that last. I feel risk free every time I shop on here and comfortable enough that PARTS GEEK has 100% guaranteed refund if my satisfaction has not been met. Definitely keep making high-quality parts for the right value.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
The chat can extend longer said you are with a rep. , And you are a not so fast typing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dave
Site Experience FeedbackSep 3, 2026
Everything is always good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AG
Site Experience FeedbackSep 3, 2026
Mi compra con PartsGeek fue muy fácil! Es mi primera vez haciendo compras aquí
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jmacho
Site Experience FeedbackSep 3, 2026
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rish
Site Experience FeedbackSep 3, 2026
Ease
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
B_Rank
Site Experience FeedbackSep 3, 2026
N/A
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackSep 3, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jim
Site Experience FeedbackSep 3, 2026
had the part I needed at a good price
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9