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PartsGeek Reviews - 20,711 Review - 9.0/10

Nov 25, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%14%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 1 - 20 of 20,711

Professor X

Site Experience Feedback

Nov 24, 2024

Great experience every time. I have been purchasing parts from here for several years and have always had a great experience.

N/a

Site Experience Feedback

Nov 24, 2024

Good

Weebaby

Site Experience Feedback

Nov 24, 2024

It was easy finding what I needed

moodoh

Site Experience Feedback

Nov 24, 2024

It was quick and easy and understandable. No problems with the site and pretty quick with emailing confirmation.

Adon

Site Experience Feedback

Nov 24, 2024

So far it’s been a very pleasant experience. One of the only sites with what I needed in stock and fairly quick shipping

Crop duster

Site Experience Feedback

Nov 24, 2024

I’ve been buying parts from partsgeek for a few years now and I always get good parts for a good price. I’ve only got the wrong parts once and they were happy to take the return

N

Site Experience Feedback

Nov 24, 2024

An absolute godsend website!

gonzo4cars

Site Experience Feedback

Nov 24, 2024

1st time, seem pretty easy to use

Jake

Site Experience Feedback

Nov 24, 2024

Nothing to say

Batman

Site Experience Feedback

Nov 24, 2024

It was great. I have no suggestions to make my shopping better.

Manson

Site Experience Feedback

Nov 24, 2024

Fast easy

Tdurden

Site Experience Feedback

Nov 24, 2024

Product said free shipping but shipping charges were added. Not a huge deal.

Tinknocker

Post-Delivery Feedback

Nov 24, 2024

GREAT EXPERINCE. QUALITY PARTS DELIVERED VERY QUICKLY. I WOULD ABSOLUTELY BUY FROM PARTS GEEK AGAIN.

Key

Site Experience Feedback

Nov 24, 2024

I had a good experience smooth shipping and payment process and my part was easy to find

Oz

Site Experience Feedback

Nov 24, 2024

Highly satisfied, quick ordering process.

pat

Site Experience Feedback

Nov 24, 2024

she was well informed and quick

Simple guy

Site Experience Feedback

Nov 24, 2024

Overall easy to shop

joe

Site Experience Feedback

Nov 24, 2024

never had any problems with geek part they always keep me informed

Seen

Site Experience Feedback

Nov 24, 2024

Partsgeek hasnt ever done me wrong and always have great prices

Online Shopper

Site Experience Feedback

Nov 24, 2024

Good