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PartsGeek Customer Reviews

PartsGeek holds a 8.7/10 overall rating and 14,117 verified post-delivery reviews on Bizrate.

PartsGeek logo
Certified
Most Current Certification:
Sep 1, 2026
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 14,117 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.8out of 10

Likelihood To Recommend:

8.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

77%77%
Neutral rating icon

Neutral

10%10%
Negative rating icon

Negative

13%13%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

5.5 out of 10

Site Experience Feedback - 96,586 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

78%78%
Neutral rating icon

Neutral

17%17%
Negative rating icon

Negative

6%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for PartsGeek

Showing 1 - 50 of 110,703

  • Surdo

    Site Experience Feedback

    Aug 31, 2026

    Es una nueva experiencia en estos momentos como comprar unas partes para mi carro espero que todo lo que elegí sea algo útil y buena calidad

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Dave

    Site Experience Feedback

    Aug 31, 2026

    I decided to try out Parts Geek since Rock Auto will not ship to Arizona. Parts Geek has good product availability.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 31, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kenai's Momma

    Site Experience Feedback

    Aug 31, 2026

    It was easy and fast and excellent price point

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Berner

    Site Experience Feedback

    Aug 31, 2026

    Smooth

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Aussy

    Site Experience Feedback

    Aug 31, 2026

    I love parts geek! Don't change the logo or the simplicity of the site. The black on white text, easy load times. I love it. Y'all usually have parts for my old 89 Ford ltd when I need it too. Love that y'all keep uncommon stuff. I really wish I could get some hats or stickers to rep y'all! However I can say I wish I didn't have to pay 2 dollars extra for expedited handling, plus 10 dollars for shipping, I'd be willing to pay 60 with free shipping, which is still cheaper than current competitors, vs paying 51 or whatever the listed price from Google that I clicked on was. I am still fairly satisfied however because the description of the parts and pics seemed detailed and accurate compared to other sites.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rompo

    Site Experience Feedback

    Aug 31, 2026

    Great service. Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pops

    Site Experience Feedback

    Aug 31, 2026

    All good

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Lg

    Site Experience Feedback

    Aug 31, 2026

    Grate produce

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Marco

    Site Experience Feedback

    Aug 31, 2026

    Frendly webside

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Syl

    Site Experience Feedback

    Aug 31, 2026

    Discount Auto Parts is my first stop for all of my online auto parts. About two weeks ago I purchased an alternator for my I do most of my online auto parts at this website due to their low discount prices

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 31, 2026

    None

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jmike

    Site Experience Feedback

    Aug 31, 2026

    Very good cheapest price

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Paleface

    Site Experience Feedback

    Aug 31, 2026

    I found the part quickly and the entire transaction was very smooth and easy.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • America's Star Mobile Repair

    Site Experience Feedback

    Aug 31, 2026

    Good 💯.quick, and listing was accurate and check out was easy 2 steps and your done.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Vic

    Site Experience Feedback

    Aug 31, 2026

    Great website layout easy to find parts and the compatability section is very helpful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tony tizzle

    Site Experience Feedback

    Aug 31, 2026

    Yes its great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Orlando

    Site Experience Feedback

    Aug 31, 2026

    very fast and easy to work with.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nobody

    Site Experience Feedback

    Aug 31, 2026

    I’ve bought like 3 or 4 different orders on here for parts for my cars and it’s been great everytime.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jon

    Site Experience Feedback

    Aug 31, 2026

    Easy and quick

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 31, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pops

    Site Experience Feedback

    Aug 31, 2026

    It was good and very detailed.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • leek

    Site Experience Feedback

    Aug 31, 2026

    it was good shipping was a bit much not including the added tax after the total amount but icerall it was good

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • ye

    Site Experience Feedback

    Aug 31, 2026

    dd

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • RANDY

    Site Experience Feedback

    Aug 31, 2026

    I never have any issues with Partsgeek I don't buy from any other company i have saved so much money buying parts for my vehicles it just wouldn't make sense to buy anywhere else quality for less

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Art

    Site Experience Feedback

    Aug 31, 2026

    Easy and satisfying

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Thanks

    Site Experience Feedback

    Aug 31, 2026

    Thanks

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bygdawg

    Post-Delivery Feedback

    Aug 31, 2026

    The website is user friendly, but I had a few questions, and the live chat staff member was very knowledgeable and helped me with my order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Macc

    Site Experience Feedback

    Aug 31, 2026

    I have no complaints I’ve ordered from here multiple times and I’ve had nothing but good service !

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Yup

    Site Experience Feedback

    Aug 31, 2026

    It was nice

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 31, 2026

    Na

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • awesome

    Site Experience Feedback

    Aug 31, 2026

    everything was good 👍

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Big papa

    Site Experience Feedback

    Aug 31, 2026

    Love it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Squirrel!!

    Site Experience Feedback

    Aug 31, 2026

    I have used you guys once before. Same experience. All good service.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Austin

    Site Experience Feedback

    Aug 31, 2026

    It was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jimmy the Fish

    Site Experience Feedback

    Aug 31, 2026

    When Ilook for parts they are usuallyeasy to find

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Tabascokat

    Site Experience Feedback

    Aug 31, 2026

    Great service, easy to navigate web site, look forward to ordering more parts in the future

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 31, 2026

    Always order from here great experience fast and easy!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dirtydan88

    Site Experience Feedback

    Aug 31, 2026

    Very easy to use and checked for right fit

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • chris

    Site Experience Feedback

    Aug 31, 2026

    website is awesome always has good parts.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Lee

    Site Experience Feedback

    Aug 31, 2026

    Ok

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • vegas roadster

    Site Experience Feedback

    Aug 31, 2026

    easy

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Paul

    Site Experience Feedback

    Aug 31, 2026

    had exactly what i was looking for at a great price

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Partsgeek

    Site Experience Feedback

    Aug 31, 2026

    Had a great experience purchasing from parts geek

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 31, 2026

    Wrong parts received. Bad

    • Overall Rating: 3
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 3
    Full ratings for this review »
  • Doodle

    Site Experience Feedback

    Aug 31, 2026

    Have no complaints

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mark Sanders

    Post-Delivery Feedback

    Aug 31, 2026

    These parts look correct if I needed them , but I do not need them , I was in correctly informed by a mechanic that I needed them than I took my car to another mechanic who informed me the front end was in good condition, but not brand new !

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Sam

    Site Experience Feedback

    Aug 31, 2026

    Good, quick, and fast.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Infinite 1

    Site Experience Feedback

    Aug 31, 2026

    It was simple and easy to navigate

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Kev

    Site Experience Feedback

    Aug 31, 2026

    It's all good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
PartsGeek Customer Reviews | Verified Customer Reviews at Bizrate Surveys