PartsGeek Customer Reviews
PartsGeek holds a 8.7/10 overall rating and 14,894 verified post-delivery reviews on Bizrate.
PartsGeek Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 77% |
 Neutral | 10% | 10% |
 Negative | 13% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
5.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 79% |
Neutral | 16% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 50 of 112,673
SpeedNot
Site Experience FeedbackNov 9, 2026
Thumbs up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
why
Site Experience FeedbackNov 9, 2026
hello
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackNov 9, 2026
Easter
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Brandon
Site Experience FeedbackNov 9, 2026
I have no complaints I love this site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
K
Site Experience FeedbackNov 9, 2026
I forgot to order this for my maintenance and i was rlly praying i could’ve gotten faster shipping like 2-3 days so that’s the only option i wish i could’ve had
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Don't know
Site Experience FeedbackNov 9, 2026
Not bad, good prices but too expensive shipping compared to other sites.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 9, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JT
Site Experience FeedbackNov 9, 2026
Found parts that were nearly impossible to find everywhere else. Definitely makes me hopeful that I can fix the rear tailgate for my xc60.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Conner
Site Experience FeedbackNov 9, 2026
its was very good, i very easily found it
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
PeeWee
Site Experience FeedbackNov 9, 2026
It is always easy to use and find what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
67 SS
Site Experience FeedbackNov 9, 2026
They never had a problem wearing parts
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Chevy lover
Site Experience FeedbackNov 9, 2026
Could use a few more details about different submodels. And the filter, it could be set up to include multiple filters to find the parts more easily.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jillykeep
Site Experience FeedbackNov 9, 2026
Good description. Site easy to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackNov 9, 2026
Easy to use cheaper than anywhere else and will continue to use and recommend
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Wayne
Site Experience FeedbackNov 9, 2026
Easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
49¢
Site Experience FeedbackNov 9, 2026
Website works, and isn't complicated. Shipping is moderately fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Little jake
Site Experience FeedbackNov 9, 2026
All good ty
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nel
Site Experience FeedbackNov 9, 2026
reliable store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Da 'Burgh
Site Experience FeedbackNov 9, 2026
I had placed thus order on November 4th. It was canceled for some reason, and not by me.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Vinny
Site Experience FeedbackNov 9, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mason
Site Experience FeedbackNov 9, 2026
overall good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Beto
Site Experience FeedbackNov 9, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MAK
Site Experience FeedbackNov 9, 2026
I wish there was a phone number for customer service, but they still got back to me quick. The website can be a little hard to navigate but it's easy to figure out.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
El sisne
Post-Delivery FeedbackNov 9, 2026
Everything is good thanks for for all the parts
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
B
Site Experience FeedbackNov 9, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yank
Site Experience FeedbackNov 9, 2026
Yank
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jason
Site Experience FeedbackNov 9, 2026
Overall positive experience, will definitely use partsgeek again my typical site it rockauto, the needed part was not available on their site so kudos to your crew, thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 9, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Icecream3524
Site Experience FeedbackNov 9, 2026
Parts geek is simple and easy to navigate and a pleasure to buy from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
pope828
Site Experience FeedbackNov 9, 2026
Very great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
The Tire Man
Site Experience FeedbackNov 9, 2026
Had a Great Experience with Provided Information Determining the Parts I Needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oliver
Site Experience FeedbackNov 9, 2026
n/a
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Roy
Site Experience FeedbackNov 9, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Avthom
Site Experience FeedbackNov 9, 2026
Love this site, never have had a bad experience with purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vicky
Site Experience FeedbackNov 9, 2026
Overall was satisfied finding exactly what I need with ease. I do just wish it narrowed down to trim levels, some vehicles, especially Hyundai have different parts based on the trim so I'm hoping these parts work for mine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackNov 9, 2026
Good price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
G
Site Experience FeedbackNov 9, 2026
It was easy to navigate seems very reasonably priced
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hoss
Site Experience FeedbackNov 9, 2026
Overall very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Herbie
Site Experience FeedbackNov 9, 2026
All purchases have went well
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
shoecharlie
Site Experience FeedbackNov 9, 2026
the website was very easy to navigate. prices are excellent. i came from rockauto, which compared are more expensive than partsgeek, and they have core fees and terrible mailing and refund system for incorrect parts. I look forward to a better experience with partsgeek !
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Parts geek
Site Experience FeedbackNov 9, 2026
got what i needed
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
John
Site Experience FeedbackNov 9, 2026
Good overall experience
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
KevOo
Site Experience FeedbackNov 9, 2026
Great and cheaper
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ClaraAnd
Site Experience FeedbackNov 9, 2026
My rating is before recieving my order, will update when it arrives
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 9, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paint Pirate
Site Experience FeedbackNov 9, 2026
No mention of shipping costs on products that don't specifically say free shipping. Several choices of similar products of varying prices, some cheaper for exact same product on other sites. Would be nice if it listed what parts were made of like metal opposed to plastic to help in deciding cost versus quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jag
Site Experience FeedbackNov 9, 2026
Easy to make purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jdh
Site Experience FeedbackNov 9, 2026
Fast and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Al
Site Experience FeedbackNov 9, 2026
Good went well found what I needed
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gino
Site Experience FeedbackNov 9, 2026
very satisfied in finding the parts I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10