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PartsGeek Customer Reviews

PartsGeek holds a 8.7/10 overall rating and 14,885 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Nov 7, 2026
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 14,885 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.8out of 10

Likelihood To Recommend:

8.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

77%77%
Neutral rating icon

Neutral

10%10%
Negative rating icon

Negative

13%13%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

5.3 out of 10

Site Experience Feedback - 97,644 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

79%79%
Neutral rating icon

Neutral

16%16%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for PartsGeek

Showing 1 - 50 of 112,529

  • Jeffrey Myers

    Site Experience Feedback

    Nov 6, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • J

    Site Experience Feedback

    Nov 6, 2026

    A little overwhelming with all the parts but was nice to have a search bar

    • Overall Rating: 7
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Rad

    Site Experience Feedback

    Nov 6, 2026

    Went smooth, easy to find

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Blue Monae

    Post-Delivery Feedback

    Nov 6, 2026

    I added expedited shipping for $2.99 since more to get it in two business days. I order on the 26 of last month (Oct) and didn't get it till the 5 of this month (Nov).

    • Overall Rating: 3
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 3
    • On Time Delivery: 1
    • Customer Support: 4
    Full ratings for this review »
  • Pappy Michael CCH

    Post-Delivery Feedback

    Nov 6, 2026

    It was cool bro, ordered online, price was decent, it arrived as foretold by the aiguru, perfect fit, worked. Happiness all around!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Zneth

    Site Experience Feedback

    Nov 6, 2026

    Everything went smoothly and had no issues

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BenchCutt

    Site Experience Feedback

    Nov 6, 2026

    Overall this perches went smooth price is rite selection terrific 2-5 days. delivery I'm liking my parts geek! Well Done

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Zurk

    Site Experience Feedback

    Nov 6, 2026

    I found the part I needed through google clicked on it and thanks to the PayPal pay tab was able to purchase it in just a few minutes. I don’t have any complaints I was able you find a part and purchase it In Less than 5 minutes.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Roy

    Site Experience Feedback

    Nov 6, 2026

    Very easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • NA

    Site Experience Feedback

    Nov 6, 2026

    everything is very easy to find and well organized, and I was really impressed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nessie

    Site Experience Feedback

    Nov 6, 2026

    It was very easy and informative! Check out was a breeze.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jo schmocan

    Site Experience Feedback

    Nov 6, 2026

    Pleasant so far

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 6, 2026

    This is horrible

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • josevv

    Site Experience Feedback

    Nov 6, 2026

    all good just the price was not good

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • pw

    Site Experience Feedback

    Nov 6, 2026

    k

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Manny

    Site Experience Feedback

    Nov 6, 2026

    Great Experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Maya

    Site Experience Feedback

    Nov 6, 2026

    i luve it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Christoph

    Site Experience Feedback

    Nov 6, 2026

    Parts are easy to find, dont like that some parts won’t ship to California. Then I didn’t like the shipping cost on a fender liner was $50.00.

    • Overall Rating: 6
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • William

    Post-Delivery Feedback

    Nov 6, 2026

    I ordered a water pump for my wife's jeep. The part seems to be of good quality. The part arrived on time as stated. This is not the first time we have ordered from them, and we have not been disappointed with any of our experiences with Parts Geek. We have recommended this site to several people.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 6, 2026

    Smooth and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 6, 2026

    I feel like there should be more info about the parts

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Sal solorio

    Post-Delivery Feedback

    Nov 6, 2026

    I really liked how fast the parts came in and that the parts was the exact thing that I ordered the only thing that I didn't like is that I didn't know when my parts were going to arrive, I would of like to know since the beginning when my parts were going going to arrive . I found out when my parts were going to get to my house until I ordered it and payed for it. But at the end it all worked out because it only took about 3 days.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ron

    Site Experience Feedback

    Nov 6, 2026

    NA

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rhino Miata

    Site Experience Feedback

    Nov 6, 2026

    Thanks and easy!

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Knucklehead

    Site Experience Feedback

    Nov 6, 2026

    Quick and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jarrod

    Site Experience Feedback

    Nov 6, 2026

    Great! I have been using Partsgeek for years. I always advise price checking with Partsgeek first.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • joeski

    Site Experience Feedback

    Nov 6, 2026

    it was great because you had the best price on this part.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bill

    Site Experience Feedback

    Nov 6, 2026

    Quick and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bones

    Site Experience Feedback

    Nov 6, 2026

    All good never have any issues

    • Overall Rating: 6
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bob

    Site Experience Feedback

    Nov 6, 2026

    Ok

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mary K

    Post-Delivery Feedback

    Nov 6, 2026

    The customer service agent on the phone was not attentive, knowledgeable and very annoying. I ended up ordering my fuel injectors online by myself anyway. He was terrible

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 2
    Full ratings for this review »
  • Nate AB

    Site Experience Feedback

    Nov 6, 2026

    No bad experiences, great quality items from history purchases, easy checkout, wide variety,

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bill

    Post-Delivery Feedback

    Nov 6, 2026

    Looking over the pages of the pictures of all the parts and having the parts I needed. Ordering was very easy. I'll do it again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Roosterhead

    Post-Delivery Feedback

    Nov 6, 2026

    The parts were actually cheaper than at my local parts store, and they arrived in a very quick manner. Great brand too.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Bullhead2075

    Post-Delivery Feedback

    Nov 6, 2026

    Needed to replace my exhaust manifold, found the part with ease. It was delivered in a timely manner and was able to get my truck back up and running correctly. I would highly recommend.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Easter

    Site Experience Feedback

    Nov 6, 2026

    Ease of use, great prices.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Maldix

    Post-Delivery Feedback

    Nov 6, 2026

    Great experience with PartsGeek! My brake rotors calipers and pads arrived quickly, and everything worked as expected. I told my sister thay if she any parts for her car to get it from parst geeks because The parts were exactly what I needed, and the overall purchasing experience was smooth. I'm very satisfied with the quality, shipping speed, and service. I would definitely recommend PartsGeek and will continue shopping with them in the future!

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • SuperG

    Site Experience Feedback

    Nov 6, 2026

    so far so good

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Donyouth

    Site Experience Feedback

    Nov 6, 2026

    Awsome website a online representative help me ,rhey was very kind and helpful

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Butch

    Site Experience Feedback

    Nov 6, 2026

    it was easy

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Johnny

    Site Experience Feedback

    Nov 6, 2026

    Very good. Genuine parts with plugs too. No brainer.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gman

    Site Experience Feedback

    Nov 6, 2026

    good interaction

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • dfd

    Site Experience Feedback

    Nov 6, 2026

    Goood

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Pj

    Site Experience Feedback

    Nov 6, 2026

    hope to receive quick

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Skinner

    Site Experience Feedback

    Nov 6, 2026

    It seems to be very easy to order from parts geek. I have several older vehicles of various makes and models and so far I’ve always been able to find parts that I need

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dee

    Site Experience Feedback

    Nov 6, 2026

    Fast search and purchase

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • T bone

    Site Experience Feedback

    Nov 6, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ce

    Site Experience Feedback

    Nov 6, 2026

    All good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • six seven

    Site Experience Feedback

    Nov 6, 2026

    It was fine

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tony

    Site Experience Feedback

    Nov 6, 2026

    N/A

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 7
    Full ratings for this review »
PartsGeek Customer Reviews | Verified Customer Reviews at Bizrate Surveys