PartsGeek Customer Reviews
PartsGeek holds a 8.7/10 overall rating and 13,727 verified post-delivery reviews on Bizrate.
PartsGeek Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 76% |
 Neutral | 11% | 11% |
 Negative | 13% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
5.4 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 77% |
Neutral | 16% | 17% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 50 of 109,717
Dave
Site Experience FeedbackAug 3, 2026
Nun ya bizness
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 3, 2026
Very informative and guiding me to buying the right parts. Shows up on time very detailed trackingand the part was exact
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 3, 2026
Always excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jid
Site Experience FeedbackAug 3, 2026
It was awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SamB
Site Experience FeedbackAug 3, 2026
The site is intuitive and easy to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Robby2hoddy
Site Experience FeedbackAug 3, 2026
Overall great Exp but I was just looking to see more info on my order like if it came with o-rings or other things.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr Regular
Site Experience FeedbackAug 3, 2026
I always buy my car parts here!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
El Dog
Site Experience FeedbackAug 3, 2026
everything was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
OG
Site Experience FeedbackAug 3, 2026
My 1st order was received in 3 different shipments and one box was heavily damaged.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 3, 2026
Easy
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
tobey
Site Experience FeedbackAug 3, 2026
very easy to find the parts I need for each of my vehicle I need parts for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MikeG
Site Experience FeedbackAug 3, 2026
Excellent CX
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Joe shmoe
Site Experience FeedbackAug 3, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
D
Site Experience FeedbackAug 3, 2026
My overall interaction with the website was pretty easy and great to use had no trouble at all looking for what I was needing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rodster
Site Experience FeedbackAug 3, 2026
I actually found what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rampage
Site Experience FeedbackAug 3, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
It'was all very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deane
Site Experience FeedbackAug 3, 2026
Some times the parts aew inncorrect ,,, but no matter the description its the car maufacturer making variations. Even MB ! Also, sometimes I'll order several parts and they arrive in three or four separate boxes. Seems a waste on shipping costs !
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Tman
Site Experience FeedbackAug 3, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
zill
Site Experience FeedbackAug 3, 2026
I had looked for my antenna replacement before but lost my list. I had to go back and look at my history because I couldn't remember your name.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Amp
Site Experience FeedbackAug 3, 2026
I appreciate the clarity of the products offered compared to retail stores prices.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Leo
Site Experience FeedbackAug 3, 2026
All very fast process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
Everything was great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Edvbz
Site Experience FeedbackAug 3, 2026
Easy to find the parts I needed. Quick simple checkout, and good prices. Overall great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackAug 3, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave G
Site Experience FeedbackAug 3, 2026
Easy to find product. Place order all good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackAug 3, 2026
I have always found Parts Geek's website to be easy and intuitive to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 3, 2026
Quick n fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jazzquez
Site Experience FeedbackAug 3, 2026
It's really nice to find my part.So quickly and most of the time, the accuracy and fitment is correct.When I go to put it on the car. I do feel like the checkout process. Can be a little bit pushy, and underhanded with how you're asked if you wanted to be part of a advertising thing multiple times I just don't want to have to say no more than once.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Willie
Site Experience FeedbackAug 3, 2026
Service is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JJ
Site Experience FeedbackAug 3, 2026
Easy to use website , fair price point
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Rikytikytembo
Site Experience FeedbackAug 3, 2026
Always have had a positive experience with this company. Fast shipping and quality products at a good price.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Not rockauto
Site Experience FeedbackAug 3, 2026
No part info like rockauto
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Oz
Site Experience FeedbackAug 3, 2026
Aaa service and prices
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MJL
Site Experience FeedbackAug 3, 2026
Had no problems with site
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackAug 3, 2026
On some products I have to go to external websites to cross reference part numbers for fitment info and also it would be nice to have a feature to sort the parts from lowest price to highest or highest to lowest. although maybe it already exists and I just cant find it. overall good website with competitive pricing
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Chona
Site Experience FeedbackAug 3, 2026
Very easy to shop
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Parts guy
Site Experience FeedbackAug 3, 2026
Goid
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zman
Site Experience FeedbackAug 3, 2026
Shipping is outrageous for a small bolt it’s unsane
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
BDDADDY
Site Experience FeedbackAug 3, 2026
I just wish there was more clarification on the shipping.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Torner
Site Experience FeedbackAug 3, 2026
I really like this I feel better getting stuff in here I like so much
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Clay
Site Experience FeedbackAug 3, 2026
Was a quick easy experience getting my parts
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Milwaukee
Site Experience FeedbackAug 3, 2026
Everything went good.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Tootz
Site Experience FeedbackAug 3, 2026
I've had a good experience with parts geek through multiple purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ace
Site Experience FeedbackAug 3, 2026
It was goods
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Diane
Site Experience FeedbackAug 3, 2026
All is well no deliveries unless at back of house under carport
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
beemerboy
Site Experience FeedbackAug 3, 2026
truck bumper purchased earlier was awesome and purchased brackets made it a breeze to install.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nery
Site Experience FeedbackAug 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunshine
Site Experience FeedbackAug 3, 2026
I needed the order expedited for overnight or two delivery and that was not an option
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
T BMW
Site Experience FeedbackAug 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10