PartsGeek Customer Reviews
PartsGeek holds a 8.7/10 overall rating and 13,834 verified post-delivery reviews on Bizrate.
PartsGeek Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 77% |
 Neutral | 10% | 11% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
5.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 17% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 50 of 109,860
Old School Fixer
Site Experience FeedbackAug 10, 2026
Easy to order first time and second time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CC
Site Experience FeedbackAug 10, 2026
None of the discount codes i applied worked--all "Expired"
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Butterbean
Site Experience FeedbackAug 10, 2026
Fast and easy
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
B
Site Experience FeedbackAug 10, 2026
My experience is always good here and my parts are cheaper and I receive them quicker thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zaddy
Site Experience FeedbackAug 10, 2026
Love parts geek been using them for years always the best prices and good quality parts. Keep up the good work.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gaye
Site Experience FeedbackAug 10, 2026
was perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jacer
Site Experience FeedbackAug 10, 2026
The website was recommended by a friend and I found exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Debrab1971
Site Experience FeedbackAug 10, 2026
I had a little problem trying figure out what came with my order and what didn't
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 10, 2026
Inknow
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 10, 2026
it was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Butch
Site Experience FeedbackAug 10, 2026
I have got parts geek in the past if I need it immediately I have a local account
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigE
Site Experience FeedbackAug 10, 2026
Fast and not difficult ..
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Oscee
Site Experience FeedbackAug 10, 2026
Interaction as mentioned was great thus far. I can't give you complete 10's until I receive the parts and complete the transaction.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hank
Site Experience FeedbackAug 10, 2026
Everything is good but the website formate is kinda hard to understand and it sometimes won’t show all the products you are selling but
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Louie
Post-Delivery FeedbackAug 10, 2026
Mass air flow fixed my girls car. Crankshaft sensor did not fix my truck. But that's not the parts fault. Truck has an elusive electrical problem that no one can figure out. Possible fix is to replace the whole wiring harness. Which I will probably be ordering soon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lele
Site Experience FeedbackAug 10, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Shoe
Site Experience FeedbackAug 10, 2026
Very easy to navigate and had the exact part I needed and Part will arrive in timely manner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mabell
Site Experience FeedbackAug 10, 2026
I love parts geek
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jakethewolf
Site Experience FeedbackAug 10, 2026
I've personally have always had a great experience ordering and receiving parts from parts geek .
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mike
Site Experience FeedbackAug 10, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Smurf
Site Experience FeedbackAug 10, 2026
I love the experience and how fast it was to Oder
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 10, 2026
Smooth transition
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Ollie
Site Experience FeedbackAug 10, 2026
It was quick and easy too check out
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ben81
Site Experience FeedbackAug 10, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SumoSamuraiBear
Site Experience FeedbackAug 10, 2026
my son gave me a link. I had some dough in my Venmo. I bought the part. I wait for the part.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jer
Site Experience FeedbackAug 10, 2026
Ease of website browsing and fast shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nascar
Site Experience FeedbackAug 10, 2026
Happy with the price, easy to find part and checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Diesel boy
Site Experience FeedbackAug 10, 2026
I found the part I needed i couldn’t find it at the part store
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Deman
Site Experience FeedbackAug 10, 2026
Easy to find the parts I needed this time. Price is good.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Post-Delivery FeedbackAug 10, 2026
Love the parts and would recommend it to my partners to prefer any parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Site Experience FeedbackAug 10, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
CJ
Site Experience FeedbackAug 10, 2026
It was very easy to find what I needed at a price that was affordable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Butch
Site Experience FeedbackAug 10, 2026
So far all the parts that I have ordered for my truck from you guys has pleased me radiator water pump and now brake pads I am interested in a tail light that I purchased off of Amazon that they promised me would be the OEM tail light that wouldn't give me the fast blinks after three clicks but for some reason I paid over $100 for the tail light replacement and when I hooked it up it's got these fast blinks that tells me it's a failure on my display it works but it doesn't work like the other one
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
Buck
Site Experience FeedbackAug 10, 2026
Great
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nicolas
Site Experience FeedbackAug 10, 2026
good good just expensive.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Kemalgunel
Site Experience FeedbackAug 10, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackAug 10, 2026
The web site was easy to find and navigate. The product was available, shipped and received as stated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
TT
Post-Delivery FeedbackAug 10, 2026
Quick shipment Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
DyeeHarrrD2319
Site Experience FeedbackAug 10, 2026
Navigating parts geek can sometimes seem underwhelming. Sometimes it's straightforward and sometimes it doesn't make sense. I do like the website overall, but the customer service experience via email correspondence is horrible.
- Overall Rating: 7
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
Capellie
Site Experience FeedbackAug 10, 2026
Easy and reasonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 10, 2026
Good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
That88ford
Site Experience FeedbackAug 10, 2026
It was quick cheap and shipping and payment options were really simple overall simple website
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ES
Site Experience FeedbackAug 10, 2026
Autozone was so expensive, decided to try elsewhere for the parts needed. Found it more than half off on your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rodreguez099
Site Experience FeedbackAug 10, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James
Site Experience FeedbackAug 10, 2026
I’ve ordered multiple things without issue. Ships quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blake
Site Experience FeedbackAug 10, 2026
Ordered part and waiting for it to arrive. Easy to navigate
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Los Nubian
Post-Delivery FeedbackAug 10, 2026
Expediency in getting the order completed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
rob
Site Experience FeedbackAug 10, 2026
i wish i could have made an account
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Lutherlegend
Site Experience FeedbackAug 10, 2026
Easy to find part needed, price was right and checkout was easy.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Greasy monkey 69
Site Experience FeedbackAug 10, 2026
Solid website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10