PartsGeek Customer Reviews
PartsGeek holds a 8.7/10 overall rating and 13,842 verified post-delivery reviews on Bizrate.
PartsGeek Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 77% |
 Neutral | 10% | 11% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
5.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 17% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 50 of 109,871
Sergio
Site Experience FeedbackAug 11, 2026
I was able to find parts here that were not available on EBAY or Amazon.. I am definitely delighted to have found what I was looking for here on "Parts Geek!!"
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ricky
Site Experience FeedbackAug 11, 2026
Almost ordered the wrong part because I selected driver side (left) but right side options also showed up.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Mike
Site Experience FeedbackAug 11, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Wompdaddy
Site Experience FeedbackAug 11, 2026
Just need that Part bad, hope you guys see this and get it shipped ASAP, I GOT TO BE ABLE TO WORK!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MaC
Site Experience FeedbackAug 11, 2026
Good so far, items are fully operational.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Freddie g
Site Experience FeedbackAug 11, 2026
I have no complaints about part geeks
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Godshand
Site Experience FeedbackAug 11, 2026
I love this website it's a good thing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackAug 11, 2026
Overall good interaction. The amount of available products that look similar is a bit overwhelming, but that may had more to do with the part not being well defined VW.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nick
Site Experience FeedbackAug 11, 2026
You guys are great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robbie
Site Experience FeedbackAug 11, 2026
Quick, easy and secure
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johny
Site Experience FeedbackAug 11, 2026
Everything seems good so far I have not received my order yet so overall satisfaction is yet to be seen
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Moe
Site Experience FeedbackAug 11, 2026
I came across this by “general online inquiry - Your name was not o my mind
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oldschool
Site Experience FeedbackAug 11, 2026
Oldschool
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Ken
Site Experience FeedbackAug 11, 2026
Alot of different parts to choose from. Wish there would of been more pictures of the parts I was selecting to look at to see the plug connection. Very good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackAug 11, 2026
Very good experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beareal
Post-Delivery FeedbackAug 11, 2026
Yes parts came on time but something is different have to order a part to fit
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Miguel
Site Experience FeedbackAug 11, 2026
Not a positive outcome today. Will not save my card and cannot check out
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Don
Site Experience FeedbackAug 11, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
Website was easy to navigate, I put in the vehicle I was shopping for, then the part. Easy-to-use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
Had a great experience.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jecccastro
Site Experience FeedbackAug 11, 2026
goob prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
It was ok, I found the parts
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Stunnerman
Site Experience FeedbackAug 11, 2026
Good product easy to use application and good pricing, can’t wait to get my parts!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Shopper
Site Experience FeedbackAug 11, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
daddy
Site Experience FeedbackAug 11, 2026
great simple website easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J.O.
Site Experience FeedbackAug 11, 2026
Long time customer of competion. My Son recommended you. I accidently used you once or twice before.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
billybob
Site Experience FeedbackAug 11, 2026
always seems to be good except some parts are the exact same with different costs
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Midnite
Site Experience FeedbackAug 11, 2026
very helpful
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Harry
Site Experience FeedbackAug 11, 2026
I liked that it was easy to navigate the site and find parts that no one else had.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ligma
Site Experience FeedbackAug 11, 2026
Everything good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jj
Post-Delivery FeedbackAug 11, 2026
Already shared contact info
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
RickS
Site Experience FeedbackAug 11, 2026
Easy to find the part needed - OEM clearly listed. Easy to order & checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
5.7hemicaleb🌝
Site Experience FeedbackAug 11, 2026
Honestly I always have a good experience shopping with u guys, easy to find what I need with best the best pricing and options!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
Good so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrew
Site Experience FeedbackAug 11, 2026
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Site Experience FeedbackAug 11, 2026
Your product listing for a rear shock absorber says "set" which implies 2 and you sell only one per order. I am extremely dissatisfied. Your advertising is deceptive.
- Overall Rating: 1
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
Sparky
Site Experience FeedbackAug 11, 2026
Easy to find what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NONE
Post-Delivery FeedbackAug 11, 2026
Satisfied with availability of the products I'm looking for has been very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 11, 2026
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bus guy
Site Experience FeedbackAug 11, 2026
Was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
Good site, easy to find stuff
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackAug 11, 2026
Easy to make a purchase
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Watts
Site Experience FeedbackAug 11, 2026
The process was quick easy and affordable
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Hello
Site Experience FeedbackAug 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bif
Site Experience FeedbackAug 11, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bigdogindinc
Site Experience FeedbackAug 11, 2026
Fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Site Experience FeedbackAug 11, 2026
Was smoothed to order, when I receive product, I ordered and happy with it, I will be a repeat customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sean r
Site Experience FeedbackAug 11, 2026
The sight was easy to navigate. Parts always arrived quickly.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Chuck
Site Experience FeedbackAug 11, 2026
Definitely a great easy experience.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
erk
Site Experience FeedbackAug 11, 2026
easy to find parts needed and great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10