PartsGeek Customer Reviews
PartsGeek holds a 8.7/10 overall rating and 14,874 verified post-delivery reviews on Bizrate.
PartsGeek Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 78% |
 Neutral | 10% | 10% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
5.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 79% |
Neutral | 16% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 50 of 112,745
Czeritt
Site Experience FeedbackNov 12, 2026
Ordering was easy.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
1SoberDad
Site Experience FeedbackNov 12, 2026
Over all good detailed descriptions of products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
B
Site Experience FeedbackNov 12, 2026
its always great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JAMNPLAYS
Site Experience FeedbackNov 12, 2026
Had an easy time getting what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubby
Site Experience FeedbackNov 12, 2026
I appreciate the complete parts list on my vehicle. Always leads me in the right direction.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 4
J
Site Experience FeedbackNov 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pepe7040
Site Experience FeedbackNov 12, 2026
I don't say anything until I get them
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Angel
Site Experience FeedbackNov 12, 2026
easy amd quick to the point
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
JLARA0138
Site Experience FeedbackNov 12, 2026
Great easy to use and 100 dollars cheaper than autozone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Karrmans
Post-Delivery FeedbackNov 12, 2026
I got the parts I ordered took over a week to get here started to rip my customers car apart opened box and released I ordered wrong part. Call customer service told them what happened gave my return step to follow went to FedEx to ship parts back to you and got told it was going to cost me 106 dollars to send it back I paid 159 dollars for order all together. So I called customer service again and told them I need a return label sent to me because of cost of shipping it back to you plus your 20% restocking fee for returns would leave a hole $42.30 for something I paid over 150$ for . Your company is only charged 14.00$ for shipping .you guys make it impossible for someone to return parts back to u. I requested a manger to get a hold of me with no response. I would never buy anything from them and will be reporting this to the BBB.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Timmah
Site Experience FeedbackNov 12, 2026
i only have doos expieriences
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bear
Site Experience FeedbackNov 12, 2026
Fair
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackNov 12, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
David
Site Experience FeedbackNov 12, 2026
It was great. Easy with Apple Pay
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
none
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Shadetree
Site Experience FeedbackNov 12, 2026
Easy to find parts needed
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Felicia
Site Experience FeedbackNov 12, 2026
My experience was scary easy. Took me 2 minutes. I saw this on YouTube and had to take a chance. Please don't let me down.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
quienSabe
Site Experience FeedbackNov 12, 2026
lowkey chill
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
top cat
Site Experience FeedbackNov 12, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
big Bo
Site Experience FeedbackNov 12, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Torres
Site Experience FeedbackNov 12, 2026
im verry satisfy with the app always have good parts and on time ang good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Swizzy
Site Experience FeedbackNov 12, 2026
It was alright and concise on selection just how I like it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dj Louie v
Site Experience FeedbackNov 12, 2026
easy to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Parts
Site Experience FeedbackNov 12, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
4ifreak
Site Experience FeedbackNov 12, 2026
Simple and easy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Mirror klutz
Site Experience FeedbackNov 12, 2026
It was quick and efficient. No complaints. I wish silver were available, but what can ya do.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Andrew
Site Experience FeedbackNov 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blessings
Site Experience FeedbackNov 12, 2026
It would be good if i could of used the VIN# .Hopefully it fits
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackNov 12, 2026
It was a fast easy transaction
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Paul
Site Experience FeedbackNov 12, 2026
I just liked the price of the product that I needed for my corvette.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Paulie778
Site Experience FeedbackNov 12, 2026
First time looker and buyer. Great website and service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buster
Site Experience FeedbackNov 12, 2026
Would like to have had more info
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Danny
Site Experience FeedbackNov 12, 2026
easy to navigate, great prices
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tiffany
Site Experience FeedbackNov 12, 2026
I ordered multiple parts for my jeep in the last couple weeks and will need to order a lot more in the near future as I’m putting together my childhood jeep that used to be my dad’s. It hasn’t ran for 18 years and I’ve had to put a different engine in it since my brother blew a piston through the block 18 years ago. I plan to keep this jeep in the family and I’m upgrading the parts as I go. This things holds a ton of memories and I love making my dad proud by bringing it back to life. The experience I’ve had with ordered parts through this website have been nothing but positive. I’m grateful!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Broken mirror 3000
Site Experience FeedbackNov 12, 2026
More Protoss of each item would be good. At least a front and back view.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bill D
Site Experience FeedbackNov 12, 2026
Easy to find the parts you're looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
N/A
Post-Delivery FeedbackNov 12, 2026
N/A
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Bull
Site Experience FeedbackNov 12, 2026
I was very happy to find the parts I was looking for for my daughter's truck.She is paying me back for the parts and i'm helping her with the problem which she has with her vehicle. I am also pleased that I got the parts for my car. My Honda, 2003 CR Vi bought the brakes alternator serpentine belt and tensioner assembly and transmission mount. The only thing about the tensioner assembly and belt is now my car has a wine to it and I'm not sure the belt was very hard to put on. It may have been too But I haven't contacted anybody about it yet.If somebody did , I would be much appreciate that. But overall, your site is very easy to find parts, and you have many comparisons of parts, brands and even the mix of several different parts that have the same characteristics is very good.I like that very much.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
I routinely check price/availbility of my DIY parts at Parts Geek. When price competitive, I typically purchase purchase here.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
TeaasinCoffee
Site Experience FeedbackNov 12, 2026
I have nothing to add.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bubz
Site Experience FeedbackNov 12, 2026
It’s was awesome super quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
H
Site Experience FeedbackNov 12, 2026
F
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dip
Site Experience FeedbackNov 12, 2026
Well satisfied with ordering everything was there
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
jnsjasjoisa
Site Experience FeedbackNov 12, 2026
it do the thing real good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackNov 12, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sparkey
Site Experience FeedbackNov 12, 2026
It was easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10