PartsGeek Customer Reviews
PartsGeek holds a 8.7/10 overall rating based on 13,186 verified post-delivery reviews on Bizrate.
PartsGeek Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 77% |
 Neutral | 11% | 10% |
 Negative | 12% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
5.4 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 50 of 107,158
ElsaMuel
Site Experience FeedbackJun 30, 2026
I received a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hunter
Site Experience FeedbackJun 30, 2026
Very fast. I. Happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RJ
Site Experience FeedbackJun 30, 2026
Easy to navigate, and all the information and detail to fit my truck.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DCrazy
Site Experience FeedbackJun 30, 2026
Very easy and quick, I browsed for 2 minutes and ordered my parts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jazz
Site Experience FeedbackJun 30, 2026
No problems at this time
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 30, 2026
Tried ordering this part from a couple of auto stores near me and they did not have this exact one (which is the one that is currently on my car) and this one was cheaper than prices I saw on those stores websites
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
OldScot
Site Experience FeedbackJun 30, 2026
Good Selection, lots of choices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ben
Post-Delivery FeedbackJun 30, 2026
Some of the parts listed are known to be lesser than standard replacement or top tier and should be listed or noted as such in case someone is trying to keep everything higher quality on their daily etc.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Mate jnr
Site Experience FeedbackJun 30, 2026
Simple and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TxnnAz
Site Experience FeedbackJun 30, 2026
Wish the picture was better
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cam
Site Experience FeedbackJun 30, 2026
Nice site like it.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Alex
Site Experience FeedbackJun 30, 2026
Only place I could find the strut kit for a reasonable price that can hopefully be delivered by the weekend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Edgarbiz
Site Experience FeedbackJun 30, 2026
good experience, easy to understand and navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MassJim
Post-Delivery FeedbackJun 30, 2026
The website is awesome, clear, and covers all parts very nicely. However, I ordered a brake pad & rotor kit for my Infinity Q50 Sport where your site said this Brake Kit specifically fits a 2017 Infinity Q50 Sport but neither the pads fit not the rotors so I had to buy parts on the fly here where I had little choice since my mechanic had the car apart and needed the parts ASAP. I notified Parts Geek 4 days ago and heard zip, nada, nothing back. So, am I stuck with $257.07 in unusable parts under Order 31-7106228? I don't know yet. Maybe this Survey will wake the Geek boys up? If not, I will try to call or email tomorrow or in the next 2 days. Not good but I am still semi positive. Jim
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 2
- On Time Delivery: 9
- Customer Support: 1
Terrell
Site Experience FeedbackJun 30, 2026
Pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJun 30, 2026
It is very simple to order from web sit
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Danielboone
Site Experience FeedbackJun 30, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N
Site Experience FeedbackJun 30, 2026
N/A
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
AJ
Site Experience FeedbackJun 30, 2026
PRETTY UPSET I WASNT ABLE TO FIND THESE PARTS THE FIRST TIME BUT IT WAS EASY AT THE END OF THE DAY
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 30, 2026
Ok
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Rondo
Post-Delivery FeedbackJun 30, 2026
I ordered a window tack with motor and it was shipped on time. The parts fit my car window perfectly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
Bhg1234
Site Experience FeedbackJun 30, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Truckguy
Post-Delivery FeedbackJun 30, 2026
Great experience even with a return. I got the Correct part, but didnt need it.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
81 c20
Site Experience FeedbackJun 30, 2026
Simple and great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J.J.
Site Experience FeedbackJun 30, 2026
Best website to order from.. has good price and different brands
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
big rex
Site Experience FeedbackJun 30, 2026
partsgeek is the best in online shopping for car parts.good products and good pricing
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
2ndLUV
Site Experience FeedbackJun 30, 2026
Very simple to find right application. Parts available for rare classic minitruck. Simple purchase process. Hopefully shipment will be as quick.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Tom
Site Experience FeedbackJun 30, 2026
ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lex
Site Experience FeedbackJun 30, 2026
I had an great experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Snowman
Site Experience FeedbackJun 30, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
🐦
Site Experience FeedbackJun 30, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
jim
Site Experience FeedbackJun 30, 2026
okay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liquidlizerd
Site Experience FeedbackJun 30, 2026
Lots of interesting choices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
It was great 👍
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ThisGuy45
Site Experience FeedbackJun 30, 2026
It was nice. Pretty thorough.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grizzly
Site Experience FeedbackJun 30, 2026
None to provide
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
McChesneyJ
Site Experience FeedbackJun 30, 2026
I think overall it was pretty good and simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Site Experience FeedbackJun 30, 2026
Great price for what I'm looking. I just wish I could received my order sooner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carlot guy
Site Experience FeedbackJun 30, 2026
High price
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Yup
Site Experience FeedbackJun 30, 2026
Well when i pay for expidetie i should get 2 to5 not 6 to 7 irritated
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
George
Site Experience FeedbackJun 30, 2026
PartsGeek had the part I needed and in new condition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Des
Site Experience FeedbackJun 30, 2026
It was fast, easy, and overall great!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Duke
Site Experience FeedbackJun 30, 2026
nice
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
I like it
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
Mike
Site Experience FeedbackJun 30, 2026
Great as always. Have been ordering from parts geek for years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dev
Site Experience FeedbackJun 30, 2026
Good. Had to reorder part cause I broke it bleeding the clutch
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Misty
Site Experience FeedbackJun 30, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackJun 30, 2026
I was satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
larry
Site Experience FeedbackJun 30, 2026
normal experience
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 30, 2026
All good and easy to order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10