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PartsGeek Customer Reviews

PartsGeek holds a 8.7/10 overall rating and 14,891 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Nov 8, 2026
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 14,891 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.8out of 10

Likelihood To Recommend:

8.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

77%77%
Neutral rating icon

Neutral

10%10%
Negative rating icon

Negative

13%13%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

5.4 out of 10

Site Experience Feedback - 97,650 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

79%79%
Neutral rating icon

Neutral

16%16%
Negative rating icon

Negative

6%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for PartsGeek

Showing 1 - 50 of 112,541

  • Barnman

    Site Experience Feedback

    Nov 7, 2026

    Very happy with price and low cost on shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Juan Rivera

    Site Experience Feedback

    Nov 7, 2026

    Found the part I needed at a fair price The taxes and shipping fees make the part much more expensive but still affordable

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Steven

    Post-Delivery Feedback

    Nov 7, 2026

    Purchased rear tail light assembly, product was delivered on time as quoted, product was shipped in protective package undamaged , product was great quality and was a perfect fit !

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 7, 2026

    Shipping is too much

    • Overall Rating: 9
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 7, 2026

    Took quite awhile to check out.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Justino

    Site Experience Feedback

    Nov 7, 2026

    Overall, a great experience and no real complaints.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Derailed

    Site Experience Feedback

    Nov 7, 2026

    All good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Brock J

    Site Experience Feedback

    Nov 7, 2026

    Easy to navigate website

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • D

    Site Experience Feedback

    Nov 7, 2026

    First time ordering

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • EJ

    Site Experience Feedback

    Nov 7, 2026

    very easy search to get exactly what i was looking for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 7, 2026

    Yes

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DiYGuy

    Site Experience Feedback

    Nov 7, 2026

    Easy to navigate through the website. Easy to find the parts I needed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • RedneckCowboy

    Site Experience Feedback

    Nov 7, 2026

    Always get all the parts I need within a decent time

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ole School Mopar

    Site Experience Feedback

    Nov 7, 2026

    Very satisfied

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jay

    Site Experience Feedback

    Nov 7, 2026

    After looking a long time today to find the part I needed and getting it as soon as possible, I found Parts Geek and hoped I would get my part very soon. I still hope to get it within 2-3 days.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Les

    Site Experience Feedback

    Nov 7, 2026

    No comment.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Happy Camper

    Site Experience Feedback

    Nov 7, 2026

    simple and fast

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jjslawncare

    Site Experience Feedback

    Nov 7, 2026

    Very easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 7, 2026

    Only got half my order and they won't send the other half

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 2
    • Customer Support: 1
    Full ratings for this review »
  • Roger

    Site Experience Feedback

    Nov 7, 2026

    very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 7, 2026

    N/a

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Eli

    Site Experience Feedback

    Nov 7, 2026

    great prices and easy to navigate the website

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sawtoothhairy

    Site Experience Feedback

    Nov 7, 2026

    Everything went smoothly so far. Will have to wait for the item to get here to know more.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 7, 2026

    The transaction was very smooth to navigate, and find parts

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jay

    Site Experience Feedback

    Nov 7, 2026

    I ordered a pork, and it was defective O2 sensor

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ruckas11

    Site Experience Feedback

    Nov 7, 2026

    Things were pretty easy. I chatted with someone to make sure i had the right part. It helped.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Trae

    Site Experience Feedback

    Nov 7, 2026

    It was good, seller is trustworthy

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rodrigo

    Site Experience Feedback

    Nov 7, 2026

    Good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bambam

    Site Experience Feedback

    Nov 7, 2026

    I talked to your representative and he sent me a discount code but by the time I decided which parts I needed the code was no good I didn't know you put time limits on your coupons and I have used parts geek for years I guess I'll have to look around more before I decide to use parts geek in the future.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jay b.

    Site Experience Feedback

    Nov 7, 2026

    I was not asked for the sub model of my vehicle. My yukon xl is a Denali, which uses a 6.2 lite engine which was not listed in the description. Hope the air cleaner box fits. Only showed 6.0 and 5.3 engines.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Slater

    Site Experience Feedback

    Nov 7, 2026

    First time buyer but price was unbeatable compared to to national parts house. Will order again for vehicle repairs

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 7, 2026

    I've been shopping with you all for a while and I'm always coming back due to the selection, prices and

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Isaac

    Post-Delivery Feedback

    Nov 7, 2026

    My tie rods were loose but besides all that everything else was fine just my tie rods they didn’t satisfied me

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 5
    • On Time Delivery: 10
    • Customer Support: 7
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 7, 2026

    Working on all that I got so far. .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Leeland

    Site Experience Feedback

    Nov 7, 2026

    great experince alway and has the parts i always need.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dave

    Site Experience Feedback

    Nov 7, 2026

    Been good easy to find stuff and the prices are good and quality looks to be good also

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mamare

    Site Experience Feedback

    Nov 7, 2026

    Easy

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Young Man

    Site Experience Feedback

    Nov 7, 2026

    N/A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bone

    Site Experience Feedback

    Nov 7, 2026

    Always prompt

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 7, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nope

    Site Experience Feedback

    Nov 7, 2026

    Not today

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Oldsoul6112

    Site Experience Feedback

    Nov 7, 2026

    Rear and upper should come together

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Nicole

    Site Experience Feedback

    Nov 7, 2026

    Pleasant

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • andrewthebash

    Site Experience Feedback

    Nov 7, 2026

    It was good and straightforward!

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Halfpint

    Site Experience Feedback

    Nov 7, 2026

    priced well

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • The Mechanic

    Site Experience Feedback

    Nov 7, 2026

    Always used a different site but I am switching to this one

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Sprinter guy

    Site Experience Feedback

    Nov 7, 2026

    Supper easy web site

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tony

    Site Experience Feedback

    Nov 7, 2026

    REAL GOOD

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • KK

    Site Experience Feedback

    Nov 7, 2026

    I was sent a link by my Mechanic to buy the parts.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AmericanDad

    Site Experience Feedback

    Nov 7, 2026

    I needed a part looked it up you was first and I have ordered parts with parts geek before. I have been pleased with the parts so far.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
PartsGeek Customer Reviews | Verified Customer Reviews at Bizrate Surveys